Customer Service Representative (Current Employee) – Kinnelon, NJ – January 10, 2018
Honestly, I love my job. I have been with Raymour since July 2017 and i dont think i have been happier anywhere else. I currently work in the Kinnelon Location and the management is great, the sales people are like family and my coworkers are my good friends. Don’t get me wrong though, the customer service part is not easy at all but my manager trained me well so i know how to handle irate situations. Overall i would say it is a great job for someone young, looking for a real professional job that pays well.
CUSTOMER CARE REP (Current Employee) – Nanuet, NY – January 9, 2018
Its a job where you are given many opportunities of growth in personal and professional matters, gives you responsibilities and chances of little management purposes where you are tested to solve problems guided by your own perspective.
Home Furnishings Consultant (Former Employee) – Brooklyn, NY – December 29, 2017
Favoritism is a common issue in the workplace. Many managers tend to show favoritism towards certain sales representatives, which I found very hard to accept. There is also an issue with being a woman in the workplace where I was treated unfairly and was not at the same level as the men in the workplace.
Great community and collaborative vibe, management can be messy
CUSTOMER CARE REPRESENTATIVE (Current Employee) – Stroudsburg, PA – December 29, 2017
I adore working here. I love the sales people and the company. However, Management has always been a problem, especially in the customer service department. New management is not always flexible or caring to the way things had been done in the past. I love working customer service, handling the phone calls, processing sales, meeting people. Some times you work with large amounts of cash so be fluent in counting and management of it. There is inconsistency in management and sometimes it feels like you need to watch over your shoulder at all times. It depends on store to store and you won't know unless you're there
Community vibe, great interactions with sales and customers
30 minute lunch per 6 hours, which is standard but sometimes not enforced
I worked on the clearance side and of course it was expected to sell the same or more as the regular stores, which was ridiculous since everything was in the clearance everything was discounted half price and having selected pieces. It was tough, if you don't sell what is expected of you, you could easily be fired. I saw many people that have worked there for years fired for their numbers. IT is considered a family oriented environment and owned by family but do not really show it.
Sales Associate (Former Employee) – Springfield, PA – December 26, 2017
If you have never worked in a commission based environment like myself then this may not be the job for you. A lot of down time and your draw(weekly salary) is only a loan... so when you finally make that big sale and you do not receive a large commission check don't be shock. You have to consistently make more than what they pay you weekly/ your draw. For example if your draw is 1,000 per pay period and you get paid every two weeks 2,000 total a month you have to sell over 20,000 in product(10% commission) to break even, and even more to receive more than your draw or get a commission. With hourly employment you come in do your work and get paid, do really good get a raise. No raise in commission for work for job well done, actually you can be a real bad employee as far a being on time , don't take customers... etc , but up walk in a 20-30k sale and now you have made your draw plus commission. It all depends on the client and how much they are willing to spend. I always seem to get the budget shopper. Commission base employment is a gamble.
Delivery Driver (Former Employee) – Poughkeepsie, NY 12603 – December 18, 2017
One of the most unorganized companies i've ever worked for. Because it commission based and not hourly it can be an unfair work environment for anybody does not 100% agree with management at all times.
Clearance Center Operations Lead (Current Employee) – Massapequa, NY – December 14, 2017
I learned leadership. when i first started the job i had no idea that i would still be there three years later and getting promotion after promotion with me working extremely hard to learn the business
REGIONAL OF HR FOR UPSTATE Stores, and Support (Current Employee) – Liverpool, NY – November 26, 2017
Raymour is not only a stable but a growing retailer. They offer a complete benefits package and many opportunities for advancement. The owners are all very committed to creating a thriving business to support the associates.
Store Stock Supervisor (Former Employee) – Rochester, NY – November 16, 2017
Started here part time when I was in college, & transitioned into a full time position after graduating before leaving. Loved the people that I worked with, and always had opportunities for overtime; which I took full advantage of. Plus, if you're a college student they offer aid in your tuition.
Nice staff, Great Benefits, & Awesome HR Department
Home Furnishings Consultant (Former Employee) – Manchester, CT 06040 – November 15, 2017
good work environment comfortable culture good relationship with management related well with coworkers good support from management traffic and opportunity erratic frequent product seminars with vendors
Warehouse Supervisor (Former Employee) – Montgomery County, PA – November 9, 2017
Fast paced environment with good on the job training. Facilities were always clean with proper up to date equipment that made working a lot easier. Friendly co-workers and overall positive environment.