Interior Designer/Sales manager (Current Employee) – Springfield, MA – July 16, 2018
My day at Raymour and Flanigan Che long reports to see if anything sold.running reports ordering furniture walking the floor to freshen up the areas that have been rushed through during the day and over the time when was out.
Customer Care Associate (Former Employee) – Yonkers, NY – July 11, 2018
A typical day a Raymour & Flanigan was a lot of multitasking i had to Answer calls , Attend to Customer in the store and you also had to complete your daily task before your shift ended.Over all we had a great team which was very supporting and helpful.
Enjoyed working with fellow associates and customers
Home Furnishing Consultant (Former Employee) – Liverpool, NY – July 9, 2018
A typical day started with checking your Book of Business, follow up with customers on delivery and future potential sales. Making sure your "area of pride" was in attractive order. Following all "housekeeping" functions, waited in line up for your turn to greet and work with in-coming customers.
Networking yourself and the company.
Hardest part of job was protecting your sales. Also, balancing your life/work environment. Required to work all holidays, evenings and weekends.
Customer Service Associate (Former Employee) – Horseheads, NY – June 21, 2018
Manager was not good at training. Actually she didn't train me. She would put me on the schedule for (example) 12 - 9 or 2 - 9. When I would get to work, she would tell me "oh I forgot to call you. We aren't that busy so you can go home and wait for me to call you if we get busy". Around 8 p.m., I would get a call to come in and close.
Customer Care Representative (Current Employee) – Newington, CT – June 19, 2018
I work in customer care. I am under an amazing manager and a very solid lead. The team aspect of my role is mostly great. It only gets iffy when you go above the showroom level and into regional management. The other part that stinks is that I am working most weekends and holidays while my family works a monday thru friday kinda life. I miss out on a lot of family activities. The pay is ok. But it doesn't reflect the wardrobe you are required to wear.
Systems Administrator (Former Employee) – Liverpool, NY – June 18, 2018
Raymour and Flanigan does not treat their people well unless you are a Director or up. With new leadership within the IT department, and no experienced IT leaders in charge, the needs of the associate and department are often over looked. They have replaced IT minded leaders with corporate monsters who do not understand the simplest technologies. They are lightyears behind other IT companies in the area. There are better places to work in CNY, with better pay and without the toxic atmosphere that stalks the hallways Monday- Friday. There is no respect between leaders and associates. Lower level management is laughable at best. If you go in for an interview you will most likely pick up on that immediately. The turn around is the highest its ever been. With low pay and sketchy leadership, recruiters skip right past this place now.
Employee (Former Employee) – Buffalo, NY – June 12, 2018
The leadership team has a "hit list" that they discuss every month with the names of people they want to fire. They place no value on people and view them as disposable. They will hire outside people as "managers" and then demote them to sales people if their "managers" are not yes men. Very little diversity.
I was paid a much lower amount than what I was hired for. Came out to $15,000/year lower. When I questioned it, they gave me a slight pay increase but still much lower than what we agreed on as well as increasing the work load.
Typical day starts at 6am and you dont exacly know how long you will be there for. On some days we can leave around 11-12 noon and on other days you can be there as late as 6 to 7pm. With the work/life balance it makes it hard to make plans with your significant other
Driver (Current Employee) – Stratford, CT – May 1, 2018
A typical day at work you get your easy days and you get your rough days but its a very good job once you get the hang of things I learned alot being at this job from different associate and you just got to be willing to work on a everyday basis because its not a easy job.