Happiness rating is 62 out of 100
3.3 out of 5 stars.
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RDI Careers and Employment

Work happiness

Scores based on about 495 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Bronson Trebbi
    approve of Bronson Trebbi's performance
  • Founded
  • Company size
    Hidden by employer
  • Revenue
    Hidden by employer
  • Industry
  • Headquarters
    Cincinnati, OH
  • Link
    RDI website
Learn more


You’re seeing all 18 jobs at RDI because we can’t find any available jobs at RDI close to Ashburn, VA at the moment.

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Cincinnati, OH

4 jobs


Salary estimated from 1.2K employees, users, and past and present job advertisements on Indeed.


Employees at RDI have reported receiving these benefits. They will vary by role and location.

Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Flexible schedule
Work from home
Professional development assistance
Parental leave
Tuition reimbursement

Rating overview

Rating is calculated based on 787 reviews and is evolving.



Call Center Representative in Ohio
on October 26, 2022
It all depends on what program you get put into. I jumped around form a couple different ones. My last one I was on for about 2 years, and it was VERY stressful and long hours. When we would call off sick, they would have you work due to no coverage. You call off for vacation they questioned it. It was rough. The company itself is great. Some parts of the company even treat everyone like family.
Customer Service Representative in Latonia Lakes, KY
on November 25, 2022
Events and times we came together made it feel like more than just a job , some management was good but some could care less about you or your needs outside of work
Technicial support agent in Latonia, KY
on November 23, 2022
What is the best part of working at the company?The people at RDI everyone in office and behind the scenes were amazing and really cared about me as a person not just another head to answer calls they genuinely care about everyone and will do anything they can to help someone in need even just as little as passing out sweets or buying us food randomly or flying you across state or giving away cars to employees so that says a lot to me !!!They are also very involved in helping their community anyway they can!!What is the most stressful part about working at the company?Money!!! Hours were calculated to Mila-seconds if that's even a word but you get what I mean you better keep track of your hours.What is the work environment and culture like at the company?Amazing honestly, I loved the people that work there. I loved what their culture was about. They were all about employees and making them better and helping our community. They truly do believe in treating everybody the same and helping anybody they can and they're slogan is earn well live well I mean that says it to me.What is a typical day like for you at the company?Going into work getting to take calls from people who truly needed help it wasn't no sales or anything like that that I did there. It was all medical, and I truly just got to help patients that genuinely needed us. It was very fulfilling but a difficult work day was going into work, sent down to your computer and pretty much there for eight hours interacted with supervisors, coworkers whatever, but other than that on the phone
Tech Support Agent in Latonia Lakes, KY
on November 21, 2022
This company is going to end up being your family and support team everyone is amazing and helps build your confidence for success I'm truly going to miss my friends and managers and supervisor because they became my family
Customer Service Representative in Remote
on November 21, 2022
Do not work here. Management does not help you grow and it’s not worth the pay . It was extremely stressful and the training is not helpful at all . A big old joke

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Questions and answers

People have asked 97 questions about working at RDI. See the answers, explore popular topics and discover unique insights from RDI employees.

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  • Hiring Process
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  • Interviews
  • Working Hours
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  • Working Environment
  • Work from Home
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  • Promotion
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  • Shifts
  • Background Check
  • Job Opportunities
  • Training
  • Working Culture

Interview insights

Insights from 191 Indeed users who have interviewed with RDI within the last 5 years.

Favorable experience
Interview is easy
Process takes about a day or two

Interview Questions

About my job related skills, and my job experience

Shared on July 22, 2022

They asked things like how strong I am on call, and they had me read a script to make sure I sounded well.

Shared on December 18, 2018

The interview process is performed in a group, so you must make yourself stand out but they ask normal call center questions. They are a research data company so customer service is important.

Shared on November 28, 2018

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