Foster Grandparent Program Director in South Bend, IN
Overall a great place to work, unsure about the benefits, minimal vacation and sick time, some flexibility, longevity for many of the employees, only 2 CEOs since the incorporation
Telephone Case Aide in South Bend, IN
There's a major lack of diversity and representation in this company. And a lot of the clients are over the income guidelines for medicaid. There is no definitive position as you will wear many hats and fill all aspects within the company. There is lack of mental health support from the stressors of dealing with clients and other agencies and the company needs to work on strategies to provide customer client services.
Site Director in South Bend, IN
As a nonprofit organization this is one of the best jobs i have ever had. My managers reallly care about me. They made sure i had everything that i needed to run the site, if I needed a day off or an family emergency they accommodated by taking on my shift themselves. I felt part of big family.
Site Director in South Bend, IN
My work day started with me checking to make sure the right amount of food was delivered, keeping it warm at the right temperature, setting the tables and severing lunches to the seniors. I learned that if you are sincerely concern for your seniors they will likely open up more about what they really need. Management was of the best I have ever worked for, they really are concerned about you. I created a very good work place culture, I treated my clients with respect/fairness and gave them opportunities to learn about organizations that can help them. The hardest part of my job was saying good bye my clients. The most enjoyable part of my job was making sure my clients needs were met.
Care Manager in Elkhart, IN
Management is very incompetent and will mislead you to believe they are supportive at first. It’s a journey of peer politics and deceit at this job. The clients and their families won’t lie about the good work you have done or the bad work others have done, but you are told to take their comments lightly and don’t worry about the ‘complaints’. Your work is not commended, and the mistakes will be sought for, even as you are learning. Once you begin to build upon something for your clientele, you are told to stop. With that, the management component is out to save themselves, and if they don’t like you, you’re out without a reason why. I have literally been told by the “lead” that she does not care about the employers, just the clients when even that’s a lie. They are usually waiting for services to be provided, as I was told “for over 3/6/9 months, and nothing’s happened”. The clients’ reviews don’t lie. Actions speak louder than words, and there are certainly guinea pigs here, while you are expected jump when you are given the demand to hop. Upper management is often misguided and doesn’t know what’s going on, nor do they support you. Fair treatment and proper training for those in supervision roles would help. As well as respect given for the clients and the employers, since they are both putting money in the pockets of many.