Realtor.com Employee Reviews

Showing all 34 reviews
Sort by: Helpfulness | Rating | Date
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Questionable business practice's
Customer Service Support Line (Former Employee) –  Scottsdale, AZSeptember 6, 2018
At realtor.com they try their best to work with your schedule, and be friendly, and keep a calm environment but the high call volume of dissatisfied customers is extremely high. Question's regarding advancement for career's is very little to no possibility.When speaking to management about constructive criticisms of website proficiency and customer relationship management they seem to give a reherressed legal statement for the matter with very little concern for the companies practice's. They have a high volume of unhappy customer's due to their website's poor performance maintenance, lack update of system's and refusal of having transparent account maintenance for customer customization , and shady business strategy for retention and year contract systems. It's not bad pay ,but their standards for business practice's are something you have to turn your head for to avoid legal accusations.
Pros
Decent pay/ great work schedule's
Cons
Poor management/ Stress filled environment/ Lack of Software maintenance and performance
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fantastic experience
Test Manager and Scrum Master (Former Employee) –  Palo Alto, CAAugust 27, 2018
I had an amazing time with Realtor.com
Great manager, fantastic peers, perfect work-life balance and nothing more to ask for.
I enjoyed working there with complete autonomy in my sphere
Pros
work environment, great team
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Realtor.com
Collections Representative (Current Employee) –  Westlake Village, CAAugust 25, 2018
What can I say? Great location, people are the only thing that make this job worth it. The quotas are impossible and the stress and demand are more than the pay. They do a lot of fun things company wide, and I assume it’s a sort of appology for the stress they put on you. Hahahaa. Very cut throat, and no holds bar kind of environment is slightly encouraged, but also frowned upon. Confusing to say the least. Good luck there and enjoy it while you can... because if you succeed, there is a target on your back.
Pros
People are great
Cons
High stress, high demand for performance
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
There were a lot of promises
Digital Sales Consultant (Current Employee) –  Westlake Village, CAAugust 21, 2018
The job has completely changed. Reps are no longer allowed to call people, they are chained to a dialed that has a lot of system issues that do not register call backs. Customers are being left behind as reps are not allowed to dial outside of the dialer and sales reps are unable to run their business as needed to be successful. The job was once a great place to be, now it is a bunch of people fighting to survive shark infested waters.
Pros
They feed you, give you free stuff and sign on bonus
Cons
Don't run out of PTO or miss quota
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fear Motivated Company
Mentor & Marketing Consultant (Current Employee) –  Scottsdale, AZJuly 31, 2018
Fear based company, with extremely high potential earnings. Certainly not the company for the weak minded or insecure sales person. Once you can lock in the money is "endless". Great money!
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work environment!
Account Specialist (Current Employee) –  Westlake Village, CAJuly 21, 2018
The work is stressful but the company does a great job at rewarding ALL employees in varies way. Company paid lunches are a regular thing as are holiday inspired get together s during working hours. All you can drink coffee and snacks on site. Great response time with IT and facilities. HR is very responsive and helpful. Fun environment
Pros
Free lunches! Great bonus incentives
Cons
Stressful job duties
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
backend swe at realtor.com
Senior Software Engineer (Current Employee) –  Santa Clara, CAJune 26, 2018
Really love working environment. A lot of opportunity to learn and grow my career.
We don't have free lunch everyday, but we have happy hours every two weeks, we drink beer, wine. There is at least one hackathon per year, and during 3 days of hackathon. A lot of food are provided.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Run from this jpb!!!
Customer Service Representative (Current Employee) –  Scottsdale, AZMay 29, 2018
No management organization. The leads are rude when asking for assistance. You are held accountable for information you have not received. RUN from this job!!! Or better yet, save your energy and apply for a job that treats you with dignity and respect.
Pros
None
Cons
Too many to count
Was this review helpful?Yes 5NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
high risk high reward
Sales Account Executive (Current Employee) –  Scottsdale, AZMay 19, 2018
a great employee perks with food and even a nap room while having a high sales atmosphere and you can make good commission. Management very willing to listen
Was this review helpful?Yes 2No 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
wonderful work enviroment
Account Executive (Former Employee) –  CaliforniaMay 17, 2018
this place was awesome and i would have still been there except it was way to far to drive. everyone was pleasant and there were always bonuses to the employees
Was this review helpful?Yes 1No 2Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lacking Clear Strategy - Non Productive and Directionless
critical thinker (Former Employee) –  Westlake Village, CAMay 7, 2018
This company is going nowhere... hey are struggling with the easy stuff.. Which is basically, to build a forward looking direction that involves innovation and then cascading that down to the people that are going to accomplish that goal..

To many long term employee in mid and upper mid level that are just hanging out collecting a check..

That leaves the good "newer" employees to not see the future and thus leave..

Recently they started offering more money to incoming employees just to attract them.. But things wont change within the culture so the smart people leave.. .
Pros
if free food every once in a while is a pro
Cons
lack of structure towards a goal that will help the company survive
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Lame culture
Director (Current Employee) –  Santa Clara, CAApril 3, 2018
Product and Engineering both fight to see who is Alpha. Slow execution. Effective but dysfunctional sales leadership. Having said that, there are many good people that work there.
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast Paced Sales environment
Sales Accosiate (Former Employee) –  Scottsdale, AZMarch 26, 2018
Sold Zip codes and zip code bundles to realtors nation wide. Realtor,com produced several packages to increase the realtors exposure to the public to maximize their sales opportunities.
Was this review helpful?YesNo 3Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
culture does not encourage production
Account Executive (Current Employee) –  Scottsdale, AZMarch 24, 2018
culture does not encourage production; Managers are not trained to help employees with sales solutions. The CEO practices fear of loss as a motivator for employees which doesn't work
Pros
food events, snacks
Cons
Trainers have never been on the phones
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Run from here
Customer Service Representative (Former Employee) –  Scottsdale, AZMarch 20, 2018
Horrible management and typical dead end call center job. They play favorites and has a "click" society. Poor pay and horrible HR dept. If you need medical leave, your job wont be there when you get back then they will create an attendance issue with you and fire you, its BS. They rip realtors off by selling them products with no set parameters with the hope you get 40 leads a year but not guaranteed. Systems suck as realtor listings disappear without explanation and you are left up to apologize but never blame the MLS for the problem, so the CSR has to lie to the realtor. Run from this place unless you want a dead end job.
Was this review helpful?Yes 8NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No career advancement opportunities
Manager (Current Employee) –  Santa Clara, CAFebruary 28, 2018
Hit a ceiling and need to move on. They also do not pay well. You do not get basic holidays off - not a Silicon Valley type workplace - have a lot of work to do to get good candidates to want to work there.
Pros
Location
Cons
Perks at work is non-existent.
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Realtor.Com
RealTor (Current Employee) –  Scottsdale, AZFebruary 12, 2018
just not understanding the work assignment and lack of training lets me know its time for something new. A place of growth is what im looking for in my work with positive vibes it makes it easier to come to work and make it enjoyable
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great group of people
HR Assistant (Current Employee) –  Westlake Village, CADecember 29, 2017
Realtor.com is an amazing and fun place to work. They are very focused and productive. Wonderful group of people to work with and they take great care of their employees as well as their clients.
Was this review helpful?YesNo 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Prouctive Fun friendly place
Customer Support Specialist (Current Employee) –  Scottsdale, AZDecember 11, 2017
Such a pleasure to work with the people i work with. Going into work is always a pleasure. You just have to be wanting to be on the phones 24/7 due to it being a pretty fast paced workplace.
Was this review helpful?YesNo 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Realtor.com Review
Account Executive (Former Employee) –  Scottsdale, AZDecember 5, 2017
Realtor.com is a fantastic place to work. Great upper managment and training/development. Uncapped earning potential and growth. I highly recommend this to any individual who is willing to work hard and grow everyday!
Was this review helpful?Yes 1No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Realtor.com. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 34 reviews
510
411
37
23
13

See reviews about

3.6Work/Life Balance
3.5Compensation/Benefits
3.0Job Security/Advancement
3.2Management
3.1Culture

Diversity score

56out of 100

The Comparably Diversity Score tracks how positively diverse employees rate their experience at Realtor.com.

Powered by Comparably