Corporate and No Leadership
Line Cook (Current Employee) – Portland, OR – November 15, 2018
Heavy turnover rate throughout the entire restaurant. Managers don't manage at all. Each location is different though. But every location that I know of has terrible management. One location might fire easily over poor survey scores, while another will let you walk out as many times as you want and still offer you a raise for still coming back. The culture is can be like a family or cut throat. It's basically an add on to high school with the amount of drama that happens. It's often busy, you're always understaffed, and management will try and help on the line and in other parts of the restaurant usually, but will run out the door when you're not looking when its their time to leave. I have never seen a more poorly run restaurant. It's certain people that have made me stay, or the steady income, but after a while, the stress isn't worth it. Half the people at my location come in drunk. If you come at them with serious concerns, nothing will get done because it's easier for them to look the other way.
Free food for back of the house, like a family, good pay
Understaffed, Poor management, drama