Poor management, in-competant, lazy, and unprofession team
Server (Former Employee) – Wasilla, AK – March 23, 2019
The serving managers were exceptional, however they hold no power to the general manager, who controlled all hiring, firing, and training of employees, and fell under an extremely low category in those areas. The rest of the team could be hired based on physical appearance rather than qualifications, and extremely under-trained. There was always a high number of "call-outs" every day, where servers and cooks would say they could and/or would not work. In my personal case, this "problem" worked to my advantage as I frequently needed extra shifts and never turned down the chance to increase my hours. I made considerable pay at my time with RedRobin, however the lack of communication between the general managers and the rest of the employees made them extremely unprofessional and made for an unpleasant work environment, created the feeling of being "just a number instead of a person."