Ask about the training in learning your new role.
Also ask about advancement within the company; how to obtain and the areas of growth the company has to offer.
Answered - Escalation Lead (Former Employee) - Orlando, FL
It's a place to be, not a destination. Don't expect a lot of upward mobility.
Answered - Customer Service (Former Employee) - Westminster, CO
Be available for change as changes happen frequently.
Answered - Customer Service Specialist (Former Employee) - Broomfield, CO
Answered - Data Entry Operator (Former Employee) - Horsham, PA
Be prepared for them to not be truthful about the day to day job.
Answered - Short Term Disability Case Manager (Former Employee) - Orlando, FL