Associate Manager (Former Employee) – Ashburn, VA – January 3, 2019
Working at Regal was really fun, especially as a floor staff. Its a lot of people's first job, you learn a lot about customer service, cleaning, and teamwork. Its mostly teenagers/young adults that work as floor staff which is really fun. As a manager you get more freedom but a lot more responsibility. All around, nobody gets paid enough. Things started getting a little annoying when Regal was bought out by Cineworld last year, as the new executives have drastically different ideas on how to run their theatres - such as getting rid of ropes, standees, extra backstock, and other "clutter". That really affects the managers though, not so much the floor staff.
fun co-workers, fun management, holiday pay
pay, long shifts, late night shifts, open on holidays, short-staffed
Floor Staff / Customer Service (Former Employee) – Fresno, CA – March 20, 2019
Working with regal I learned to finish task by a certain time while having to clean auditoriums as an usher, then getting moved up to concessions you learn to handle money as well as food and getting moved up to box office you learn the importance of first impression. Although, getting moved up into the different positions may take longer for some than others because managers only move up the people they feel are “ready”. The coworkers were super friendly and welcoming and always helped when needed, as for the managers, most were stubborn and sometimes picked favorites. Some have strict rules, depending on which location you work at.
When I first started at Regal, I really loved the work that we were doing, and I wanted to advance in the company. Shifts flew by because we were always busy. I liked the managers and liked the opportunities that I thought were available. Unfortunately, when I did become a manager, I was only part time. I was not on a fixed amount of hours for the week and there were no real training systems in place. It was hard for me to see myself as a full time manager when all the full time managers had no plans of moving up. It was a rare occurrence: a full time manager moving up. There were also great programs for staff and part time mangers like an intern program that would take certain part times to HQ. Employees who received "Star performer of the month" would get and extra $25 on their pay checks. We were recently bought out by another company, who acknowledged that struggle of moving up, and the lack of training. Because of the changes, the Star performer program got put on hold, but I think it will be revamped and return soon.
Usher and concessions operator (Current Employee) – Valencia, CA – March 20, 2019
Somehow we are always busy but at the same time aren't allowed enough hours for all the staff we have. Lines pile up and people are often late for their movies. You receive nothing but anger from customers complaining about prices and the wait. Our benefits have been slashed and a recent corporate buyout has just made the job more difficult with time
Movie Theater (Current Employee) – Moline, IL – March 19, 2019
A typical work day is slow but weekends are very stressful. The general manager is not the best but not bad either. Lower managers are great though. It's an okay workplace. Hardest part of the job is finding the motivation to work because you work 8 hour shifts and only get paid $8.40.
Usher/Ticket Taker/concessions (Current Employee) – San Bernardino, CA – March 18, 2019
basically since i was the youngest one there it was pretty laid back with around 20 hours a week and for a 16-17 year old its pretty good. got into concessions because i had a big mouth when you could only be in there when your 18 or over since we sell alcohol
discounts, free movies, friendly managers and workers
minimum wage no matter what, not that much hours unless trusted
Floor Staff (Current Employee) – Poughkeepsie, NY – March 18, 2019
I worked for regal for 1 and a half years. I was supposed to be given an evaluation after 3 months that if given a good score would result in a raise. My 3 month evaluation was done after 9 months. The raises get combined with minimum wage increases so my previous raise went away but I should have gotten my year evaluation soon after. After a year and a couple months my annual evaluation was not done. I had to ask the manager to do it and when they did it I was sat down with and my evaluation was reviewed and I was informed I would be receiving a raise. The raise never was put through when I checked my next paycheck. I asked management about the problem and the did not care. I signed for a raise that was months late and now I am not getting it! I am one of the most skilled employees which for me entails picking up a lot of the slack of other workers and doing a lot of hard work. It was a slap to the face for regal to treat me like this and because of the company restructuring new hires are getting paid higher than me. Regal is using me and is a horrible company STAY AWAY.
Will not give raises, Over-Work Employees, Managers Lie about Pay
Deputy General Manager (Full Time) (Former Employee) – Philadelphia, PA – March 17, 2019
Regal has recently been bought by a British company (Cine-world). They have a new mission to cap salaries and cut management in order to save money in the long term. This has created mass amounts of managers and employees quitting their long term jobs. It is nearly impossible to get any time off now that the new restructure has happened.
Box Office Cashier (Current Employee) – Douglasville, GA – March 16, 2019
Regal is a great place to start as a first job. All the managers are caring and understanding when school and life happens. You learn new things every day with the managers like how to handle certain situations or how to up-sell a new product. Though weekends become very fast-paced, there is always someone around to lend a hand when needed.
Box Office/Concession Cashier and Usher (Former Employee) – Long Beach, CA – March 16, 2019
No room for advancement in this company. They’re always changing management and the way they run operations. Corporate is always making the theatre operations decisions not the individual theatres. They hire too many people so that means less hours. You’re lucky to get two four hour shifts per weekz
Theater Attendant (Former Employee) – Sterling, VA – March 16, 2019
A typical day at work would include sweeping floors, giving good customer service, selling concessions products, organizing and stocking concessions products, and deep cleaning everything at the end of the night.
They stated it was supposed to be a fun and high paced work place. They sucked all the life out with the employees being over worked. Health benefits are overall good but that's only if you are full time.
best benefit was the free movies for staff. It was 2 tickets a day but now it's 2 for a week
Customer Service Sales Representative (Former Employee) – Fort Walton Beach, FL – March 14, 2019
I loved working at Regal for its mindlessness. You get to watch free movies and have discounted concessions. However I was a college student at the time and when I needed to live on my own Regal is a poor source of income. They are strictly minimum wage which the phrase "minimum wage" is a debate in itself in the work force.
This is a great job for your kids to make some extra weekend money for themselves and learn how to work with others and get experience in the service industry. The growth is your kid can get some manager experience while they're at it, but it's by no means a livable income for someone who is passionate about movies and wants to be a part of the company. There's only floor staff and management, but management is like $9 an hour.
Manager (Current Employee) – Colorado – March 14, 2019
There are a few individuals that made their way up the latter that shouldn't have. Working under their leadership is overly stressful and micromanaged. If you need a part-time job go for it, but get out when your next opportunity knocks.
Positive entry level job for high school and college
Cast Member (Former Employee) – Everett, WA 98208 – March 14, 2019
Because this was my first job, I had a blast working here. The movie theater is a great place for any high school or college kid looking for their first, second, or even third job. It was a friendly environment that was easy to handle for a newcomer like me.