Ramp Agent (Former Employee) – Detroit, MI – December 2, 2015
I liked working their it kept me moving doing things that needed to be done, disliked is that sometimes you had some of the people you worked with that got to be team leaders, took their jobs in another direction that they didn't have to go their, And some times it made it hard to work their, other than that I liked the job.
Below Wing Certified Trainer (Former Employee) – Highfill, AR – September 20, 2014
Typical day is sending out the plane as fast as possible in a safe manner. Learned a lot of things but I learned a system of DOS system. Management lacked but great co-workers made up for that. Enjoyable part of the day is sitting and watching aircraft fly by.
Customer Representative (Former Employee) – Chicago, IL – June 25, 2013
Provided professional customer service representative needs to passengers traveling domestically and abroad. Ensured all proper documents needed for travel were in order. Handled monetary need and applicable transactions. Maintained safety checks required by FAA.
How To handle stressful situations and how to deal with the Public.
My Co-workers were easy to work along side of.
The hardest part of my job was not having a predictable schedule.
Customer Service Representative / ramp operations (Former Employee) – Allentown, PA – April 8, 2013
It was a wonderful job, I really liked all employees and customers it just didn't pay enough for all that we had to do, such as inspect all aircraft before all flights, fuel, deice and run way duties for departure and inbound. The rate of pay went to $ 8.00 dollars an hr. when we merged with Delta Airlines. Anyway I loved the job I just couldn't afford to work there anymore I was spending most on gas.
Customer Service Agent (Current Employee) – Romulus, MI – June 2, 2012
Boarding and Deplaning passengers 50-100 passengers within 30mins. Learning to be patient, understanding, efficient, and hard working at one time with the help of management and coworkers. I hardest part of this job is when is rain, snow, or have heavy winds because the planes can't fly so flights cancel. I get the most enjoyment with I help a customer that is in destress.