Senior Client Service Representative (Former Employee) – Arlington, VA – June 2, 2016
I worked many for the Regus Management Group for 15 years. I learned the job of a manager. The hardest part of the job was spreading myself really thin becoming a team of one. Nevertheless I enjoyed providing good customer service.
Meeting wonderful people and providing excellent service
Community Advocate (Current Employee) – Saint Petersburg, FL – June 26, 2018
Much is required with very little room for advancement and no raises. It's an international company so there is opportunity to move to other cities and even countries. There isn't room for advancement and you more than likely will not get a raise. The clients appreciate you though for the most part and you will get to know many of them as they come an go.
Community Associate (Current Employee) – San Diego, CA – May 15, 2018
Overall, I have consistently demonstrated communication, multitasking, and teamwork abilities in every aspect of my Community Associate role at Regus Management however advancement opportunities are very limited. Not fair, management can improve.
Poorly compensated for job requirements. Raises not given despite cost of living increases as well as stellar reviews. Upper management either micro manages or is never avalable. Sadly there is no in between. Would not recommend company unless you are desperate for employment as I was.
Dual Community Manager (Current Employee) – Washington, DC – May 3, 2018
I was a Community Manager for 2 locations at Regus in Downtown Washington, DC. I learned a lot and grew so much within the company in a very short time thanks to an awesome Area Manager who was willing to teach me as I was willing to learn. There is lots of opportunity to grow within the company but not monetarily as the salary is non competitive for all the work that is required. Another major issue that was a turn off was the DRAMA among the DC team of Managers and Associates. Trivial gossip, no teamwork, sabotage and horrible attitudes (specifically at their Connecticut Ave. location) which goes ignored by upper management until a client complains. Regus overall would be an awesome place to work if they made the pay more competitive, got rid of the bad attitudes, more supportive management.
Community Manager (Current Employee) – Houston, TX – May 1, 2018
It needs to be reconstructed as it was in the beginning . Team members railery get breaks. Upper Management doesn't back the Center team up in time of need. Days off are hard to come bye,pay is not equal.
Front Desk and Office Specialist (Former Employee) – Raleigh, NC – March 25, 2018
Booking and ensuring clients needs were met and consistent. Was exposed and able to use my admin skills to elevate the standards to serve the business needs while staying within the parameters of the scope of the job.
Community Manager (Current Employee) – San Jose – March 11, 2018
Not so bad but management could have done better. Centers are short staffed and most of the time team members are forced to do meal waiver. But over all i will still recommend this company who wants to switch career its a good stepping stone to commercial real estate management.
Community Manager (Current Employee) – Denver, CO – February 7, 2018
Healthcare ok, quarterly bonus if targets met by individual teams, PTO, paid holidays, great team, great manager, yearly raises, decent 401k You really do get to learn how to run a business and wear a lot of hats, so you acquire a lot of different skills. Beautiful space to work in, great networking and each day is different.
Office Manager (Current Employee) – Los Angeles, Century City CA – January 18, 2018
Job would be alot better if Area Manager wasn't so horrible with clients, office staff, building staff, parking staff, delivery staff, over all everyone. No culture here in Century City cluster only a horrible Area Manager to work for
Client Service Representative I (Former Employee) – Houston, TX – November 7, 2017
Horrible flexibility in this role, you're figuratively chained to a desk to answer the phone. The hours are fixed and there isn't an opportunity to work around their schedule. They do have pretty good benefits despite the lack of a decent work environment. Management is horrendous.
Area Manager and Key Accounts Director (Former Employee) – Washington, DC – October 5, 2017
Regus is a great company. The products and service are evolving with the changing market. Regus is always cutting edge. The culture is competitive and a lot of reporting is required where perhaps those in the field would prefer to be selling (less reporting). Most challenging part of the role is negotiating with the clients at renewal to retain. Opening new locations and managing multiple teams provided the most excitement while working at Regus.
Receptionist/CSR (Current Employee) – CT – September 7, 2017
The job is fine, wonderful people and clients, that I interact with on a daily basis and make worth coming to work. The only draw back to this position is that it is only part time and really no opportunity for advancement or full time positions availablen not to mention no health care benefits for people that work part time
Good pay and 401K
No health insurance benefits for part time employees or full time positions, no opportunity for advancement
Receptionist (Former Employee) – Huntsville, AL – August 22, 2017
Worked with a great group of ladies and lots of friendly clients. The manager was kind of a Dr. Jekyll and Ms. Hyde. Hard to work for someone when you have no idea which one you are dealing with from day to day.
Community Associate (Current Employee) – Seattle, WA – July 13, 2017
Speaking from experience with Regus through working in the NW area I would say that Regus is an okay company to work for. They offer lots of benefits including medical, dental and vision to their full time employees as well as transportation reimbursement but the clients you have to deal with really don't make up for that fact. People are extremely rude to you for problems that are not your fault. The management team often dumps their work on their center teams rather than dealing with the problems themselves and that includes dealing with unruly clients. You get paid fairly for the amount of work that you have to do and the hours typically stay between 8-5 with some days requiring work outside those hours but they are usually scheduled in advance.
General Manager (Former Employee) – Addison, TX – June 8, 2017
Regus is a very fast paced company that is very stressful. Their focus is Sales, Sales, Sales but executive management demands customer service, operations and so many other variables to be perfect and it is simply impossible to manage multiple locations at the level demanded and still have a life.
Enjoyed the daily interaction with my clients in a very nice environment.
Community Manager (Former Employee) – Des Moines, IA – May 11, 2017
I very much enjoyed working at Regus. The work or client priorities changed by the minute and every day was different which made it so interesting. I learned a lot about the Regus "culture" while there 6 yrs and the immediate management was great to work with. Over time the work load and responsibilities changed more toward the employees and to the clients where Corp used to be responsible for these processes.
Worked with great clients and co-workers in modern surroundings.