Regus is always changing policys and not offering proper training.
Area Manager in Training (Current Employee) – California – July 16, 2018
This job is very stressful. There is very little support for the centers team members when it comes to billing and invoice issues. The billing procedures change so often that its hard to keep track of what is current. The hidden charges and the automatic renewal policy's on the service agreements make it difficult on a day to day basis. Clients are always very mad about something. The front desk team is always putting out fires.
Community/Operations Manager (Current Employee) – Regus – July 6, 2018
Regus is the leader in shared office space. You work in nice office settings with great clients however management is always worried about their bottom line even when it may actually hurt the business. Regus also does not give annual raises or promote from within.
Community Associate (Current Employee) – Dallas, TX – June 30, 2018
I loved working with the clients at Regus. They are what kept me going in everyday. Add for the people I worked with, they are what kept me from moving forward with the company. They are very untrustworthy and manipulative. It's sad that people are in mgmt and make their employees feel this way. Several others have left since I've been there and I'm sure I'm soon to go too once I find another job.
Opportunity to Advance
Mgmt is untrustworthy, unreliable. There is too much gossip and politics.
Community Associate (Former Employee) – New York, NY – June 28, 2018
Not worth it. Managers were the worst because they got constant harassment to sell more & had to impress their bosses. Bad-mouthing was rampant from the jealous regus workers.. Divide & conquer was their business "ethic". Spoiled clients didn't care if they took the bread & butter from the workers or made it more difficult for them to do their job. Change of pay like crazy, change of positions/bonus, locations,etc. They were dumb to buy a whole bunch of locations only to have them all half-full.
Better Management from directors/CEO/CFO's on down
Community Manager (Current Employee) – Dallas, TX – June 19, 2018
the concept of Regus is GREAT. However, managers do not want to see their employees grow or give them the opportunity to grow. Management do not want to see ideas from below them to make a better community .
The company lacks leadership and is more focused on cutting cost to look good to private equity. Systems and processes are behind the industry. There is no innovation, and they are not customer centric.
Community Manager (Former Employee) – Sacramento, CA – May 30, 2018
This company does not respect their employees, their money or time. They promise things they cannot follow up with. I worked for the company for two and a half years and in that time I became depressed and would have anxiety attacks often because the company made the job stressful for no reason. The tasks that had to be performed were not hard at all but the company would give you the run around to get anything done and as a result clients would become upset.
Community Associate (Former Employee) – Raleigh, NC – May 17, 2018
A typical day required busy work and dealing with unintelligent people. The lack of communication was a huge deal breaker for me between management. They are not flexible whatsoever when it comes to giving more hours even when being told it was a possibility. Do not pay enough to deal with the stresses that they caused.
Customer Service Representative (Former Employee) – Charlotte, NC – May 7, 2018
This was my first professional office job. I was given the chance to be in an office atmosphere and grow. I learned so many lessons along the way. Super grateful to have had such a learning experience while I was there.
Director, Corporate Accounts (Former Employee) – Philadelphia, PA – April 25, 2018
Became very stressful on a day to day basis. Upper management lost site of their clients and their staff. Expectations were higher and higher each month, there was never time to breath. Each month goals were increase substantially.
Flexibility in last role, good benefits, vacation time & 401K
Community Associate II (Former Employee) – Buffalo, NY – April 19, 2018
I really enjoyed working at Regus, especially here in the downtown area. The building and facilities were exceptional and the work environment was very upbeat, and professional.
Hardest part of any job is to handle multiple tasks at once. The most you'll have to worry about at Regus is setting up client's in-house phone and setting up the client's hardware to ensure connection with WiFi, and the possible printer set-up or two.
Good Place to Work if You're Not Looking for a Career Advancement
Community Manager (Current Employee) – El Segundo, CA – April 18, 2018
Depends on the center that you're at. The work day can be hectic and busy or it can be super slow. this company is constantly changing, but not organize. you don't have a lot of control over almost anything; everything is done through corporate/HQ, it seems. the company is constantly growing as well, but they hardly promote from within, which is the main reason why I'm planning to leave. I enjoyed the clients I work with in the center and the team.