"There was always something that could've been done quicker, smarter or more accurately". Yes. We know this job can seem daunting at first and we provide support for that. Our goal is to teach you to work smart, not hard. After 30 years in business we've learned certain thought processes and ways to streamline work. As for accuracy, yes, accuracy counts. It counts in every type of job - from line cook to bus driver to surgeon to President of the United States. A very easy trick to achieving accuracy in our business is to double check your work. We don't expect perfection, but we do need errors minimized. .
Some new hires think that raises should be given automatically, like at the end of 30 days, regardless of performance or whether or not they understand the job. (Recently we had someone who missed over 1/3 of the1st 30 days of work, which are training days. Obviously missing that much time she still lacked proficiency and hadn't completed training yet she expected a raise at the end of 30 calendar days). We believe in paying based upon performance - someone who is struggling to learn the basics doesn't get a raise until they attain proficiency. Those who succeed then get an incentive plan so how much you earn is up to you, with no cap.