REI Employee Reviews

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4.0
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fun
Operations Specialist/Shipping Receiving Associate (Current Employee) –  Round Rock, TXJanuary 17, 2019
Its a good job, you get to go in every day and enjoy working with good people in a good environment. The work is not back breaking, and the management is fair.
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5.0
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Great environment
Sales Associate (Former Employee) –  Chula Vista, CAJanuary 15, 2019
Enjoyed my time at REI. I was a part time employee with another full time job. They worked around my limited availability and never restricted any time off requests I had. The majority of customers that came into the building were like minded individuals with a passion for the outdoors.
Pros
work/life balance
Cons
N/a
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3.0
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A fake culture
Sales Associate (Former Employee) –  VirginiaDecember 19, 2018
REI stands for Recreational Equipment International. However, I should be called Recreational Equipment of Asia. REI charges premium prices for equipment made in three places, China, Vietnam and Indonesia. All the while charging Americans premium prices. While REI charges these premium prices, non of REI's branded equipment in rated in the top ten of any category of any equipment it produces. This makes it very difficult for an employee to sell the REI brand with a strait face.
Pros
Good co-workers
Cons
Very expensive for Asian products
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5.0
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Fun work enviornment
Cashier/Sales Associate (Current Employee) –  Sacramento, CADecember 16, 2018
Good work environment with lots of great coworkers. The managers are always nice and patient and really go the extra mile for their employees. Feels more like a family than coworkers.
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5.0
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Great place to work
Senior Instructor (Former Employee) –  Chicago, ILDecember 12, 2018
The people at REI are the best at what they do and fun to work with as well!

There is never a slow time on the sales floor, between customers, answering phone calls, and processing inventory. There's a lot happening day to day, but it's always a positive atmosphere.
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2.0
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Overall lack of communication and formalized strategy
Manager Inventory (Current Employee) –  Kent, WADecember 12, 2018
A day of work was being reactive vs. proactive, constantly putting out fires.

I learned but already knew the importance of having a set strategy and a plan and tools to have the ability to lead a team to execute.

Management top heavy with competing agendas

Workplace culture depends on what team you are on

Lack of tools and lack of consistency in process across teams

Most enjoyable part of the job going out for stewardship activity if your work load allowed
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2.0
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Could be better
Ops Manager (Former Employee) –  Las Vegas, NVDecember 10, 2018
Hours long, wages short, little given with much required, continuously second guessed in everything being done - but working in capacity as a Supervisor with no relief in sight
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5.0
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REI is a great place to work
Retail Sales Manager (Current Employee) –  Seattle, WADecember 4, 2018
REI is great place to work for people who love the outdoors, love educating and connecting with people about outdoor activities, want to work in a fast paced environment, and enjoy hard work. Working at REI isn’t easy, but it’s fun. If you want to just punch in and see how little you can do, I suggest working elsewhere; you probably won’t have a good time here. It if you care about the outdoors, love people, and want to support sustainable business practices, you couldn’t ask for a better place to work.
Pros
Awesome benefits, amazing discounts on gear, inspiring co-workers
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5.0
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This is one of the best places to work in the USA - Bar none.
Strategic Sourcing/Senior Buyer (Current Employee) –  Kent, WANovember 30, 2018
REI is a great company to work for.
REI supports the environment
REI does it;s absolute best to support green initiatives
REI is on track to meet it's 2020 zero wast to landfill initiative
REI does its best to use green energy where available.
Pros
REI walks the talk
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4.0
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Super Chill but you have to apply yourself!
Full-Time Sales Professional (Current Employee) –  New York, NYNovember 28, 2018
Cool, laid back atmosphere, and you can decide whether you want to immerse yourself in the culture and actively pursue opportunity or simply go in for a paycheck. Lots of informative and down to earth people who make the days fun! Take opportunities to learn new activites or get a free pass to an event or outing.. you wont regret it!
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3.0
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Not sustainable (ironically)
Gear Junkie (Current Employee) –  TennesseeNovember 25, 2018
If you want a good gear discount and have another source of income to pay your bills then work here. If you want to make a career out of working for the Outdoor Industy you can work here, but it really does not pay well at all.
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5.0
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Awesome place to work with great people and culture
Retail Assistant Manager (Former Employee) –  Seattle, WANovember 19, 2018
Real. Alive. Connected. These are a few words that describe life at REI.

REI values the customers; we worked hard to earn our reputation for quality and integrity every day. The effort was put forth to inspire, educate and outfit for a lifetime of outdoor adventure. A passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. A workplace that harnesses your creativity, is customer focused and enthusiastic for living life outdoors.

Oh yeah, did I mention perks? At REI, the benefits matter – the company offers a competitive benefits package for all employees which includes:

A workplace built on respect, integrity, and balance
Healthcare coverage for full-time employees
A competitive bonus/ incentive program
REI Retirement Plan
Generous gear and merchandise discount
Paid time off
Professional growth and development opportunities
Pros
Benefits Package
Cons
Nothing
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5.0
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Great Place to Make Friends, Not Great to Make a living
Sales Specialist (Former Employee) –  Bellevue, WANovember 15, 2018
I absolutely loved working at REI. Great discounts and opportunity to get well-priced gear. Everyone loves being outside and is super fun and adventurous, so it's really fun getting to know the employees. Summer is their busy season, so it's easy to get hours in the summer. However, when winter rolls around, don't expect to get many hours. I started as a green vest (just working in the retail store) with the dream of working in the marketing or advertising department of the headquarters, but they require SO MUCH experience for any of the HQ jobs, everyone in the HQ must be at least 30 years old. Which is really a shame because they need young people to reach young people.
Pros
Great Coworkers, Amazing Discounts, kind bosses
Cons
Hours fluctuate based on the season, no track to HQ jobs
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3.0
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Great company if you dont ask questions
Sales Associate (Former Employee) –  New York, NYNovember 15, 2018
More likely to hire externally than nurture and promote internally. Extremely high turnover - from management to stockers. Surprising lack of diversity.
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4.0
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Good People
Territory Manager (Former Employee) –  Tallahassee, FLNovember 14, 2018
Good Product. Efficient company installing their own built elevators. Good position for someone starting in territory management. Too many middle management individuals.
Pros
Good People
Cons
Too much middle management
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5.0
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Inspiring and fun!
Sales Lead (Current Employee) –  Bozeman, MTNovember 10, 2018
My favorite part of working at REI is getting people geared up to enjoy the outdoors. REIs mission is that a "Life outdoors, is a life well lived" This is also part of my personal statement. I love that it is more than retail, I feel more like an educator and advocate for outdoor spaces!
Pros
Fun work environment, challenging and dynamic, REI lives its mission
Cons
Customers can be degrading and rude.
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5.0
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Great place to work
Bicycle Technician, Level 2 (Former Employee) –  Durham, NCNovember 4, 2018
REI is a great place to work if you're passionate about the outdoors and outdoor gear. As a retail associate, schedules are flexible, the work is low-stress, and your coworkers are like-minded. Benefits are great for this type of position as well.
Pros
Great work environment, benefits
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4.0
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Company that lives up to its mission
Operations Associate (Current Employee) –  Saratoga, CAOctober 25, 2018
REI is deeply passionate about stewardship and living life with respect to the outdoors. Good support from management in career advancement for those who are proactive in wanting to move up in leadership.
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4.0
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good place
Senior Software Analyst (Former Employee) –  Kent, WAOctober 17, 2018
good work life balance. Sports loving people. Good perks for full time employees. Hard part was it's in Kent too far from east side. Long commute.
Thanks
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4.0
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Great place to work
Manager (Current Employee) –  Bellevue, WAOctober 15, 2018
Look online on the many testaments from former and current employees. You will find a common theme, Great place to work but does not pay enough. Sure the benefits are great but cost of living has gone up extremely fast recently and the wage scale has not.
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Overall rating

4.1
Based on 472 reviews
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4.2Work/Life Balance
3.8Compensation/Benefits
3.3Job Security/Advancement
3.7Management
4.3Culture

Diversity score

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Diversity Score
TOP10%
In the Top 10% of similar size companies

The Comparably Diversity Score tracks how positively diverse employees rate their experience at REI.

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