Flexible hours, one on one treatment, complexed pt , geriatric community. Therapist are able to build a working relationship with pt . Therapist , doctors , nurses,CNA have more opportunity or interpliditionary meetings to discuss pt care and treatment.
Unethical and alot if fraudlant billing issues to fullfuill the billing without providing service, terroble managment, awfull team playing and nobody knows what others do, unorganized, they just want to collect money from patients
Physical Therapist (Current Employee) – South Carolina – May 12, 2018
There has been a lot of growth over the recent years and improvements within. The company has good support systems including a clinical team that provides education and direction. Productivity is required like most companies and is appropriate and fair.
Competitive pay, clinical support, good management
Great comapny compared to other contract companies!
DOR (Current Employee) – Nashville Tn – May 9, 2018
It is a fast paced setting and you are always on the move BUT that is what they are paying us for. Patient driven but it is a business still. Out of all the contract companies I have worked for they are at the top!
Physical Therapist Assistant (Former Employee) – New England – April 27, 2018
As a new grad, I was not given appropriate guidance or training considering my lack of SNF experience. Plenty of patients on caseload are not appropriate for therapy for a number of reasons but it is repeatedly stressed that rehab is the department that makes money for the facility. Management cares more about the bottom line than the employees or the patients. Therapists are encouraged to "be creative" in their billing.
HR is slow-moving and unprofessional, and caused me to miss over a month of work because they refused to process my return to work paperwork after an absence until I pestered them repeatedly.
Don't work for Reliant. They talk a big game about being a therapist-owned company, but it amounts to nothing. Their benefits are terrible.
Evaluating Therapist (Former Employee) – Texas Hill Country/Highland Lakes – March 24, 2018
Money based, productivity driven company. DORs and Regionals need to have $ bonuses!! Regional Director gave DOR a list of part Bs who still had therapy cap dollars to spend and said put them on caseload. Regional tells evaluating therapists who to put on caseload- appropriate or not- and expects therapy for ful part A 100 days and if therapist wants to DC "we have to get corporate permission". Fraudulent Physical Therapist did 5 min evals, billed 20-30 min for them and 70 min treatment time consistently. Physical Therapist lets PTA complete her evals giving her user name and password. Building dictating scope of practice and how SLPs treat, screen and eval: can't be in dining room unless actively feeding a resident This company has taken away the therapists autonomy and allowed therapy assistants to call the shots as DORs and Regionals but other companies have done the same thing. Taking your PTO is a joke- limited PRN coverage Working off the clock to complete documentation is a regular occurrence for evaluating therapists. Overtime frowned on: will cut therapy min to 15 min for residents to avoid overtime And the criticisms could go on and on ......
Some good therapists
Poor work life balance, unrealistic productivity, unethical accounting and payroll
Reliant Rehabilitation prides itself on Doing the Right Thing. We encourage you to reach out to our Compliance Hotline at 1-877-562-5796 where you may choose to remain anonymous. We are interested in hearing more details regarding your experience and researching these issues further.
Job Work/Life Balance
Director of Rehabilitation (Former Employee) – South Carolina – March 13, 2018
As manager, pay is salary at 40 hours per week while working well over 50 hours per week. If employee refuses to participate in unethical/fraudulent practices to please client, Reliant will terminate employee. HR and upper management very disorganized. No appreciation for employees. No commendation as manager for exceeding monthly goals. Reliant is only concerned with bringing in money. No concern with patient care or appropriateness of treatment.
Therapist (Former Employee) – Texas – March 12, 2018
Enjoyed working with DOR & team at my facility. Upper management not responsive to concerns/questions. Left to work for organization that supports employees with education, resources, and communication, balances need for meeting a bottom line with quality care of employees and patients. According to concerned former coworkers, recently changed education compensation. Will re-imburse for license fees but requires CEUs through a generic website used by other contract companies. No certifications or specialization available which will decrease facility knowledge and competitiveness. No opportunity to participate in courses for new research unless fully independently paid -- and PTO was used to attend. Would appreciate at least splitting cost with Reliant and being able to consider training/work day rather than use PTO. Pay raises were unavailable. All pay was generic, not individualized to employee skills or experience. No holiday pay. No 401K matching. Stingy paying for therapy supplies. Lot of talk from higher management, little action/support.
Flexible schedule. Good local facility support.
No CEU certifications or specialization available, Generic pay not individualized to employee skills/experience, No holiday pay, No 401K matching, Stingy paying for therapy supplies, Lot of talk from higher management with little action/support.
Physical Therapist Assistant (Former Employee) – Rock Hill, SC – February 12, 2018
Did not work full 8 hour days as promised . Census in the facility dictated the hours in which you worked - no patients- decreased hours. Did not have a scheduled and paid lunch time. Had to meet 95 % productivity everyday or be reprimanded from corporate.
They are highly unethical and don't care about the patients.
PT (Former Employee) – Holyoke, MA – February 5, 2018
I was a contracted PT at a small facility with 3 then 2 PTA's only. I was the only PT and requested another PT to help with the weekend and Holiday coverage and the paperwork. When I told them I had no idea how to get the productivity with all the evals and documentation to do after they addressed my productivity, the next day they terminated my contract and refused to pay me for all the over time and Holiday time and avoided contact with my travel company.
I got to work with a great team of therapists and the last DOR was very supportive.
This company does not consider therapy as a human centered profession. Might as well work in a factory. They buy out dissolving contracts and undercut salaraies, trying to lower the overall salary range in a given market in the process. My director was under constant stress of margins, margins, margins. She burned out and left the company, stating that if she pushed raises for staff (which were very infrequent and were completely disconnected to any cost of living increases) that she would have to then push up productivity expectations. With productivity expectations well above 90% to begin with, this company apparently expects you to go to the bathroom only when at home, and work off the clock to document and try to defend caseloads which were indefensible. Corporate admin talks about benefitting employees and about ethics but cares only about buying up markets and grabbing cash. Period. End of story. I defy anyone to defend such an inhuman mentality at the highest levels of management. They're reputation is as low as it gets. Currently looking for a better job in a saturated job market.
Good team at my individual building. Albeit burned out and hating Reliant
Occupational Therapist (Former Employee) – Philadelphia, PA – January 20, 2018
Stay away from this company if you value your license. Totally unethical and more concerned with the bottom line than their employees. My coworkers were a joke. Their skills were poor, prejudice against the population we were working with and downright unprofessional. Not a rehab staff I would want working for my company. I left this job after 3 months of employment.
Reliant Rehabilitation seems mostly focused on making as much money as possible more so than patient care and improving patient quality of life. Most meetings would be about improving productivity 1 or 2 percent as opposed to patients and their needs.
I started working at Reliant a a new graduate rate ($26/hour) and after 3 months received a 4% paycut. Being a new employee, I did not want to "rock the boat" and make a big deal out of it. After a year at a less than new graduate rate, I had to personally contact the Regional manager to ask for my old pay rate back. They had to contact HR and other departments to see if it would be okay to put an employee with a year experience back at a new graduate rate. Looking back, I realize how badly I was taken advantage of. Now, 1.5 years after that event, I am still paid at a new graduate rate.