It was great until recently my direct supervisor was amazing upper management changed and new CEO came into the building and did major cuts I know it happens with companies but it was not done fairly if you want job security do not work here
• Made a minimum of 200 outbound calls to connect with perspective students to create value in setting an appointment to tour the campus. • Set appointments with prospective student to tour the campus, including researching bus routes and providing directions. • Advised students about the benefits of obtaining credentials though attending higher education as well as different career paths available within hospitality and restaurant industry. • Assisted with inquiries about local GED programs, Adult literacy programs and information about low income assistance with childcare, Dart Para-transit, Select Services. • Interviewing prospective students to qualify for admissions into a variety of programs. • Finalize admissions paperwork and recordkeeping. • Developed a pipeline of potential students though personally developed leads.
Admissions Representative (Former Employee) – Tempe Az – February 26, 2012
Remington college was a Johnny come lately to online education. the pay was higher to attract employees to a dreary, lifeless, and culture less environment. they were a small start-up. The pressure was enormous.
Admissions Support Representative (Current Employee) – Heathrow, FL – June 28, 2013
I enjoy the family type environment have made new friendships over the past 8 months. However, the hours are bad, the types of people we market to are very uneducated and unpleasant and make a stressful day, every day. Thus making this job not something I want to have forever.
When I was hired I was told I wouldn't do one Sat. a month. Management would give students to favorite employees. They micro manage everything you do. Including listening in on phone calls and student interviews.
Work is easy
The students are numbers, you aren't really helping anyone
Basically a Sales Job with no commission - Not for everyone
Admissions Representative (Former Employee) – Fort Worth, TX – April 7, 2016
PROS: You can help people - many Remington students who have gone on to be successful wouldn't have made it at a regular university. You can also have the chance to develop some great relationships with your students.
Good environment - The Ft. Worth campus is lovely with a waterfall and lots of light. It's in a fairly bad neighborhood, but there is security and the parking lot is well lit.
Staff - I enjoyed working with the staff here. Many have been with the company for 10+ years.
Curriculum - Solid stuff, which makes it easier to sell.
Office - Admissions Reps have offices with nice big windows.
Community Service - Ft. Worth campus is very active in the community with lots of opportunity for volunteer work.
FAFSA - You will know everything there is to know about the financial aid process.
CONS: Lots and lots and lots of phone calls. Basically you're given a list of people who may or may not be interested (or even eligible) and are expected to call them three times a day. The goal is get this poor harassed person to commit to come in for a tour of the campus. This is basically busy work to supplement walk - ins and appointments set by the corporate call center. I was making upwards to 200 to 300 calls a day towards the end.
Questions - It's illegal to ask potential students some types of questions. Which means many times you finally get someone to come in for an tour, get their and your hopes up, only to find out during the Financial Aid process that they can't get funding. And there's nothing you can do. So now you have a crying person in your officemore... and the whole thing has been a giant waste of time.
Making Numbers - Like any sales job you have a monthly quota to fill. To this day I still don't know what that is. It was never communicated to me, and no one ever spoke to me about meeting the expectations. This is in spite of the fact that you have absolutely no control over the whether or not someone actually signs up. You can present the program - but you can't make them eligible for financial aid ( and at around $15,000 to $30,000 depending on the program no one can afford it without a loan.) You can answer questions - but you can't fix that they don't have a car/baby sitter/high school diploma, etc, etc.
Paranoia - I was told that every office had a microphone and camera in it, and that all of our incoming and outgoing calls were recorded and monitored. I can see why they did it - but it was enough to make you paranoid.
Benefits - Decent benefits, but PTO is earned per pay period and is on a "Use it or loose it" system that resets once a year. This makes it extremely difficult to take any time off at all.
SUMMARY: If you want a job making pretty good money that involves a minimal amount of brain work, physical movement and you like making phone calls this might be a good fit for you. You do have the opportunity to make a big difference in someone's life. I had students who came in daily before and after class to tell me about their day and to give me a hug. If you're a call center rep looking to transition to a different career path this would be a good stepping stone.less
Good enviroment, Longevity, Friendly Staff, Interesting Programs, Postitive Social Impact
Difficult Goals, Lack of screening, Benefits, Frustrating