ZERO COMMITMENT TO TRAINING and unless you're a "FRIEND OR BUDDY " you're put on the back burner until they decide to give you the tools to be promoted if that ever happens at all.
They get sales when it’s easy and quick for them or when they steal them but otherwise if it involves searching for something or doing a new file they will find a reason to send the person out the door with nothing. I don’t have it in me, sales and people skills are in my blood. I understand you can’t sell to everyone but to directly talk them out of it what the heck. I have a few more days left here so I don’t want to list the name of which store it is but after I leave here I am more than willing because I want people to know. And I dont belîeve all the Rent A Centers are bad or like this one, I believe there is some really great store managers out there and that it is a good company for certain reasons.
Working for RAC was a great transition for me to be able to have some stability in my life. I went from working retail,restaurant and fast food jobs with all different shifts and hours so when Rent A Center came along with set hours,40 hours, benefits and higher paying for entry level compared to where I was at, I was happy. Before I go into bad mouthing this company I want to say that it was a good transition for me personally to get into a steady working world but only after a year I grew out of what RAC had to offer.
The company is in chaos. Has just agreed to a buyout and reforms are looming with nothing off the table. Upper management is buying time with store managers to keep things afloat while looking for new positions themselves. Things will get interesting around the end of the year,when new bosses arrive to implement job and salary cuts.
Horrible management only lasted 3 days and could not continued working there. First day was easy second day started off as a tortured. “Road Trips” also known as deliveries were horrible considering it was only girls working for the store since i was the new employee i was delivering the whole day while the assistant manager and the manager just sat down in the office laughing and talking about personal stuff. Instead of posting the job as Costumer Account Member it should have been Delivery Member i was hardly ever at the store learning how to sale. Had to carry over 100 pounds matress with the help of another girl employee while the manager just stood there looking at us and he was a guy had to unload trailers of furniture with no help from him. HORRIBLE!?!
This company slave drives there employees no work life balance district managers force the store managers to pad the numbers to make them look good having to work from 8am to 9pm or later no days off for the store managers company refuses to pay earned vacation time to employees who has earned them after 9 years of employment
Found out about being lowballed on pay. Then all of a sudden wanted to give me a "significant raise" Constant negative upper management that cares nothing about employee well being or family life. Only thing that matters to DM is new sales. Period.
It was tiring, slaving through very cold and hot days with no recognition. There was no guidance from management on how to improve productivity, overcome objections, or discussions on about advancement. I needed a job that was more challenging and that peaked my natural ability to problem solve.
Answered - Assistant Manager/Sales/Delivery Driver (Former Employee) - Waterford, CT 06385
Started own business
Answered - Store, Credit and Sales Manager (Former Employee) - Bayamón, PR
Moved to another city looking to start a life somewhere else
Answered - Sales, Account Specialist (Former Employee) - Brownsville, TX