Rent-A-Center Employee Reviews

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3.0
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would of loved to continue my career here
Assistant Lead Manager (Former Employee) –  Midland, TXMay 18, 2019
As this was a great job the management was not trained or to standards to handle a whole store of employees, never had a chance to advance , but worked extremely long open to close shifts along with managing other employees with out at title.
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1.0
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Pay is not worth what you go through daily
Customer Account Representative (Former Employee) –  Sidney, NYMay 17, 2019
Management treats you like a slave, the pay is total nonsense for the work you do. The mental thoughts daily of what you might be bringing home to your family after being in so many dirty homes is enough to drive you crazy.
This is a job for a desperate person looking for a short term gig. This job destroys your body! Customer Account Representatives are really the ones who get the worst jobs, pay, etc. If you can get into management your golden but stay off the road!
Pros
None
Cons
Low pay, abuse your body daily, must bewhere of bugs at all times, all in all a bad place to work
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3.0
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Stability summarizes this company
Store Manager (Current Employee) –  United StatesMay 16, 2019
Rent a center is a great place to work if you have no children. If you dont need a good work/life balance. If you can dedicate yourself and most woken moments to the company. If you like to spend time with your family and friends you may want to reconsider.
Pros
Employee discounts on merchandise. Stability, and job security. Decent benefits.
Cons
No work/life balance. No time for anything other than the job, long hours up to 6 days a week (only because we're closed sundays)
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2.0
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Going downhill fast.
Store Manager (Current Employee) –  IndianaMay 16, 2019
It used to be a great career but lots of changes at corporate has created madness and unrealistic expectations from the stores. It's only getting worse.
Pros
Good pay
Cons
RAC wants to be #1 in your life.
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4.0
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Development
Data Architect / Senior Developer (Current Employee) –  Plano, TXMay 16, 2019
Daily Standup meeting, New Development, Production support. Team culture is really good. Encourage cross training and collaboration with different teams.
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4.0
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rent a center
Customer Account Manager (Former Employee) –  Marietta, GAMay 14, 2019
clock in at 8 am and look at customer accounts according to due dates and make sure that they either had a schedule to pay in the system or card on file
Pros
relating with different cultures
Cons
chasing down customers who didnt want to pay or return merchandise
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3.0
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Rent a center work place
Credit Manager (Current Employee) –  Alliance, OHMay 14, 2019
Working with some of the people who think they know it all and have been around the block a time or two need to open their minds to what other have to say and do. They need to keep in mind so.eone may be able to do it faster and better but they will never know because they will not be open minded
Pros
Good pay
Cons
poor managment
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3.0
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Fun place to work
Project Manager (Current Employee) –  Dallas, TXMay 14, 2019
Fun place to work. Advancement is slow. Company is moving towards franchising and it’s unknown when all of the stores will be sold. Not sure what I’m having to
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2.0
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Rent A Center Needs Better Managers
Product Delivery Specialist (Former Employee) –  Holly Hill, FLMay 13, 2019
Lack Of Managers Need To Talk With Customers Better Drivers Need More Hours To Have A Full Shift With Lunch Breaks Need More security cameras so employees and managers and customers all on cameras and everything can be recorded for everybody safety
Pros
No lunch’s breaks
Cons
Work 5.5 hours lack of work hours
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1.0
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Terrible company to work for
Sales Manager/ Customer Account Representative (Former Employee) –  Moscow, IDMay 13, 2019
I worked at RAC for 2 years, I worked up from Customer account representative to sales manager. Working here was the worst job I've ever had! Sales goals are completely unattainable and you are treated like dirt when you dont meet them. I would only recommend working for them if you are in a dire situation and need $ now.
Pros
None
Cons
Split days off, always, no exception. Poor pay, no incentive to meet actual quotas
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3.0
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It was ok.
Account Manager (Former Employee) –  Lancaster, PAMay 13, 2019
This job is very demanding. No time to really have a life. If you have kids it’s really not the job for you. The hours are long but the pay is decent you always got overtime.
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3.0
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Stressful
Store Manager (Former Employee) –  Norman, OKMay 12, 2019
Just a very hectic and stressful job, no matter what position you work. It would be a ok job for a single person willing to work hard, but not ideal for a family person
Pros
Better starting pay than most
Cons
Very stressful job
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4.0
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Great Place for Advancement
Store Manager (Current Employee) –  Bainbridge, GAMay 12, 2019
Rent-a-Center is a wonderful company that offers many opportunities for growth within the company. They give every employee the chance to train to become a store manager and possibly a district manager.
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2.0
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Productive Day
Executive Assistant to Sr. Vice President of HR (Former Employee) –  Plano, TXMay 12, 2019
Very diversified working environment. Good employees always nice and friendly. Always so clean and fresh conditions.Was a great location to work to get to.
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2.0
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Great work, fun customers, bad upper mgmt, corporate, coworker relations, etc
Store Manager (Former Employee) –  Virginia Beach, VAMay 10, 2019
don't get sick
I hope there is no hurricane or blizzard
this job is for someone who is single, no kids, a loner, and can stand to get their job threatened every Friday and Saturday.
Pros
the pay, heath insurance
Cons
long hours, only 1 day off
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1.0
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Never again
Customer accout rep (Former Employee) –  Elyria, OHMay 7, 2019
The hours are horrible the pay does not even pay for a 1 bedroom apt if u like standing on peoples porches for hours in the rain knocking on doors and playing private investigator takin little old ladies refridgerators at christmas kicking old people in nursing homes oit of their power chairs blockin ppl in who are tryng to skip off with the stuff getting shot at disrespected and harassed while u drive down the road then this job is for you.
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1.0
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The ultimate worst employer ever
Assistant Store Manager (Current Employee) –  Markham, ILMay 4, 2019
Everything about rent a center is horrible. Poor management. Pay is horrible . Dont care about employees... no work life balance. Rent a center is your life in their eyes
Pros
None
Cons
Everything
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1.0
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Horrible work environment!
Store Manager (Former Employee) –  FLMay 3, 2019
At this company you are a number, not a person. You could work there 20 years and they will turn around and stab you in the back so to speak at any given moment. Poor upper management, always in constant threat of your job, zero sick days for store managers, store managers are paid salaries and required to work 50+hrs without overtime pay, penalized for not getting a percentage of customers to pay on a daily basis like you can totally control when a customer pays a recurring bill lol. When help is hired, it's part time help but if you are not within the credit standards (people making their payments) you must stay late and get the number somehow even if you have to go out alone and repossess furniture, stereos, fridges and things like that without help. This place is a joke, they claim to be helping people also but with their new pricing structures in the last few years, they are actually nickle and diming low income customers to death and charging more than double of what the item is actually worth so be ready to try and explain to customers why the items are priced so high and be ready to be reprimanded when you don't get at least 5-7 sales a day. I could go on and on for ever about this workplace but I'm done. Thank God I left. I actually see my children awake now that I don't work there...
Pros
Benefits
Cons
Sometimes no lunch, 12hr days for management, no sick days for managers, constant job threatening, poor management, no work/life balance and so on...
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1.0
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Overworked
Customer Account Representative/Delivery (Former Employee) –  Provo, UTMay 3, 2019
Strenuous work and unprofessional environment. I felt overworked all the time and the management was all over the place. The store and work vehicles/equipment were filthy. They lacked understanding and didn't care about anything else other than getting the job done. They try to treat their customers well but are careless when it comes to employees. I was miserable working there
Pros
Okay place to start for delivery drivers
Cons
Toxic environment
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3.0
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Great if you don't have children
Store Manager (Current Employee) –  VirginiaMay 2, 2019
Rent a center gave me an opportunity to restart my life from being homeless to becoming a Manager. It was not easy it was worth it. This company changes constantly but they give you the tools to be successful. The District Managers set the pace if you have a manager that is just for the company it will not work. My past and present District Managers was about company and employees I was so lucky and still am.
Pros
Two days off weekly paycheck
Cons
Long hours
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Overall rating

3.2
Based on 4,126 reviews
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2.6Work/Life Balance
3.4Compensation/Benefits
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2.2InHerSight Score

2.0Personal Development

2.5Career Opportunities

2.0Family Support

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