Rent-A-Center Employee Reviews in Memphis, TN

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3.0
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Ok job but not a career
CUSTOMER ACCOUNT REP (Former Employee) –  Memphis, TNMarch 18, 2019
Your experience with the company will be based off where you work. But if you are in the right location with a great manager you will love it. You get to interact with different people. Everyday is something new and the freedom you have is great. The company benefits are great too
Pros
Ok pay
Cons
Schedule split off days
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2.0
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Account Manager
Account Manager (Former Employee) –  Memphis, TNOctober 25, 2018
Clock in and make calls to insure delivery of goods. Make collection calls to late customer for payments. The hardest part of the job was delivery of heavy furniture or appliances.
Pros
Good hours
Cons
Low pay
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4.0
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Assistant Manager Experience
Assistant Manager (Former Employee) –  Memphis, TNSeptember 24, 2018
A typical day as an Assistant Manager was to ensure customer satisfaction through maintaining customer retention. Reporting accurate quarterly sales and budgets for store profit as well as losses. Trained customer account representatives to decrease delinquent customer accounts.
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4.0
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Rent A Center Work Day
Assistant Store Manager (Current Employee) –  Memphis, TNMay 11, 2018
A typical day work consist of
A.Ready Bank Deposit from previous Day
B.Daily call thru of past due accounts
C. Ensure deliveries are schedule properly
D. Ensure team is up to date and have plan for the day
E. Inventory Audit
F. Assistant with customer needs
G. Ready Agreements for customers sales
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2.0
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Company Failing itself
Credit Manager (Current Employee) –  Memphis, TNApril 29, 2018
Company is failing because of its unethical practices and poor management. Hire the right people and stop filling positions with random people. Was a fun job but its failing ways made it stressful
Pros
hour lunch, benifents, weekly pay
Cons
Poor managment, Toxic Culture
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5.0
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This company will take you as far as your work ethics will allow. The opportunity for advancement is up to you and how hard you are willing to strive
District Manager (Current Employee) –  Memphis, TNMarch 13, 2018
Fun and competitive company to work for. My experiences here have genuinely made me more of a professional and taught me to deal with situations ranging from entry level positions, to higher in the top tier.
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4.0
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Fun
Sales Manager (Former Employee) –  Memphis, TNJanuary 10, 2018
Typical workday for me was creating sales orders, both cash and weekly payment sales, customer service, billing, data entry and filing. I also trained other co-workers where applicable.
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4.0
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Must have sales and collections culture..
Store Manager (Former Employee) –  Memphis, TNAugust 26, 2017
At RAC you must be a go getter. If you have a sales culture and a collection culture you'll go as far as you want with the company. Your the only one going to stop yourself from advancement. They could have a better work life balance.
Pros
Advancement
Cons
No family life
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3.0
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No skills needed
Customer Account Representative (Current Employee) –  Memphis, TNJuly 12, 2017
RAC offer benefits but no benefits that doesn't come out of employees pockets, it also offers great chances for advancements depending upon you work effort thats probably the only thing I was looking forward to when I started working there
Pros
hour breaks for full time employee, advancement opportunities
Cons
nepotism, nitpickers for employees, managers are not encouraging, no long term benefits, not many paid off days or vacation time
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5.0
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learn alot
Account Manager (Former Employee) –  Memphis, TNMay 5, 2017
Coordinating with the Store Manager to develop creative ways to meet the Store’s Sales Goals and Managing and maintaining the store’s inventory. Assisting with product maintenance, delivery, service, and returns on a daily basis
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5.0
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It was a very comfortable career.
Assistant Manager (Former Employee) –  Memphis, TNApril 24, 2017
It was a very positive career. I would advise anyone who is unemployed to look at Rent-A-Center as a good career move. It also provided good benefits also.
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4.0
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A very fast work pace and fun productive place
Delivery Driver (Current Employee) –  Memphis, TNMarch 13, 2017
Felt very comfortable on my first day and became closer with the coworkers. Easy and fast pace. Have to be strong enough and have a lot of energy to work.
Pros
Hours
Cons
Short breaks
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4.0
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Professional environment, hard work, and promotion is available
Delivery Driver (Current Employee) –  Memphis, TNFebruary 28, 2017
Rent A Center has a great work / life balance.
The delivery specialist job is a fun job and perfect for a second job.
There is heavy lifting involved.
Pros
Good hours. Great environment. Deliveries are made all over the city
Cons
Pay is not enough to survive on as stand alone job.
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3.0
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Lack of competitive pay
Financial Manager (Former Employee) –  Memphis, TNJuly 13, 2016
No competitive pay. Business hours 9a- 6p Monday - Friday. Management was great but no team atmosphere. No room for professional growth.
Pros
Flexibility
Cons
Salary
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1.0
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terrible place to work with no opportunity for advancement
Customer Account Manager (Current Employee) –  Memphis, TNDecember 9, 2015
a typical day at work includes being bombarded with work that is put on a daily delivery planner. once you do all the work on the delivery planner you may end up having more work to do that was not on the daily delivery planner because your supervisor has made a promise to a customer that he didn't tell you about or he has just forgotten to put it on the planner. you have to call grown people and try to get them to pay for sub par merchandise. you may get cursed out by these customers, no matter if you are nice to them or not. they will talk crazy to you because they haven't paid their bill like it is your fault that they haven't paid. your supervisors don't see you as anything but an expendable piece of machinery to be used and put away as they see fit. the hardest part of the job is trying to fit French door refrigerators in a duplex in the worst part of town. the coworkers are alright, it is just the supervisors that you have to watch out for because as I said they do not care about you or your wellbeing, they only want you to make as many deliveries as they can squeeze out of you. I have learned that the only way to advance your career with Rent-A-Center is to not work for Rent-A-Center.
Pros
employee purchase
Cons
the entire experience is a con
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3.0
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Learned that people cannot be trusted
Sales Manager (Current Employee) –  Memphis, TNNovember 18, 2015
They do not pay enough for the work they want you to do and the hours they want you to work. You will never know what time you will be getting off. Management only cars about them selves and if they cannot find a reason to fire you they will demote you and take your pay down. They promise you bonuses but the change the bonus structure so often, that the only people who will get bonuses is the General Manager and not store managers. The general managers will promise assistants store manager positions and basically turn the assistants against their managers when they don't have any intentions on promoting them.

The only thing good about this company is the customers and they will give you a raise but only a few cents.
Pros
Pay and Customers
Cons
Management, Management Management
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5.0
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Multi interaction
Collections Specialist (Former Employee) –  Memphis, TNOctober 13, 2015
this job allowed me to interact with different people. the benefits the company allots to the employees are awesome. the hours are long and the workload is overwhelming. its also exciting.
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5.0
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Awesome company to work
Collections Specialist (Former Employee) –  Memphis TnOctober 6, 2015
My company provided excellent benefits to the employees. The work schedule is accurate enough to get go pay to support my family.
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4.0
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Good company
Assistant Manager (Former Employee) –  Memphis, TNAugust 4, 2015
My day included collections and sales. Learned how to manage people. Love working as a team. Hardest part is long hours every day.
Pros
Good training
Cons
Long hours and not family oriented
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3.0
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customer service
Customer Account Representative (Former Employee) –  Memphis, TNJuly 26, 2015
company was ok but repossessions are horrible and dangerous. the company does not really assist with safety control in repossessions.
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Overall rating

3.2
Based on 4,195 reviews
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