Good pay, but the job sets you up for failure
Customer Account Representative (Former Employee) – Columbus, GA – January 5, 2019
You make good money, but as a customer account representative, you're put in a position where you're over people's accounts and it's your job to collect payments on time or collect the merchandise. The problem is that you have no back up to do either. You can call a customer a million times or go by their house, even set up a payment arrangement, and if they don't pay or return the merchandise it's all on you and you're held accountable. You can even go to a customer's house and they could be there telling you that you can't retrieve the property and you're not allowed to force your way in or call the cops. I've seen co workers get attacked and the police didn't do nothing. Basically if the customers don't pay, don't give up the merchandise, or moves away without the company's knowledge, then it's your fault and it can cost you your job.
Hour lunch break, paid holidays, good pay and benefits
You're held accountable for what people choose to do or not to do, it's physically challenging if not in shape for lifting heavy furniture even if you're a woman