Rent-A-Center Employee Reviews for Store Manager

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3.0
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Discount on Appliances and Electronics
Store Manager (Former Employee) –  Memphis, TNMay 25, 2019
This job provided a lot of opportunities form customers who didn't have good credit to obtain the products they needed for their families. Nom credit needed was the logo.
Pros
Great Products at competitive prices
Cons
No grace period
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1.0
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Run as fast as you can
Store Manager (Former Employee) –  Lima, OHMay 23, 2019
Dont do it terrible place to work district manager treats you like a kid bad place to work They will call you on your day off and demand you come in for some random inventory I will never go back here it's just one big scam charging customers almost double for what it worth
Pros
None
Cons
Everything wrong with this company
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2.0
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This is a difficult place to work
Store Manager (Former Employee) –  Fort Worth, TXMay 19, 2019
Rent-A-Center is a difficult place to work if you have a family and especially if you have children. They give no time off for school events.........
Pros
Na
Cons
No time off unless pre-scheduled 30 days in advance
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3.0
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Stability summarizes this company
Store Manager (Current Employee) –  United StatesMay 16, 2019
Rent a center is a great place to work if you have no children. If you dont need a good work/life balance. If you can dedicate yourself and most woken moments to the company. If you like to spend time with your family and friends you may want to reconsider.
Pros
Employee discounts on merchandise. Stability, and job security. Decent benefits.
Cons
No work/life balance. No time for anything other than the job, long hours up to 6 days a week (only because we're closed sundays)
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2.0
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Going downhill fast.
Store Manager (Current Employee) –  IndianaMay 16, 2019
It used to be a great career but lots of changes at corporate has created madness and unrealistic expectations from the stores. It's only getting worse.
Pros
Good pay
Cons
RAC wants to be #1 in your life.
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3.0
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Stressful
Store Manager (Former Employee) –  Norman, OKMay 12, 2019
Just a very hectic and stressful job, no matter what position you work. It would be a ok job for a single person willing to work hard, but not ideal for a family person
Pros
Better starting pay than most
Cons
Very stressful job
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4.0
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Great Place for Advancement
Store Manager (Current Employee) –  Bainbridge, GAMay 12, 2019
Rent-a-Center is a wonderful company that offers many opportunities for growth within the company. They give every employee the chance to train to become a store manager and possibly a district manager.
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2.0
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Great work, fun customers, bad upper mgmt, corporate, coworker relations, etc
Store Manager (Former Employee) –  Virginia Beach, VAMay 10, 2019
don't get sick
I hope there is no hurricane or blizzard
this job is for someone who is single, no kids, a loner, and can stand to get their job threatened every Friday and Saturday.
Pros
the pay, heath insurance
Cons
long hours, only 1 day off
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1.0
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Horrible work environment!
Store Manager (Former Employee) –  FLMay 3, 2019
At this company you are a number, not a person. You could work there 20 years and they will turn around and stab you in the back so to speak at any given moment. Poor upper management, always in constant threat of your job, zero sick days for store managers, store managers are paid salaries and required to work 50+hrs without overtime pay, penalized for not getting a percentage of customers to pay on a daily basis like you can totally control when a customer pays a recurring bill lol. When help is hired, it's part time help but if you are not within the credit standards (people making their payments) you must stay late and get the number somehow even if you have to go out alone and repossess furniture, stereos, fridges and things like that without help. This place is a joke, they claim to be helping people also but with their new pricing structures in the last few years, they are actually nickle and diming low income customers to death and charging more than double of what the item is actually worth so be ready to try and explain to customers why the items are priced so high and be ready to be reprimanded when you don't get at least 5-7 sales a day. I could go on and on for ever about this workplace but I'm done. Thank God I left. I actually see my children awake now that I don't work there...
Pros
Benefits
Cons
Sometimes no lunch, 12hr days for management, no sick days for managers, constant job threatening, poor management, no work/life balance and so on...
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3.0
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Great if you don't have children
Store Manager (Current Employee) –  VirginiaMay 2, 2019
Rent a center gave me an opportunity to restart my life from being homeless to becoming a Manager. It was not easy it was worth it. This company changes constantly but they give you the tools to be successful. The District Managers set the pace if you have a manager that is just for the company it will not work. My past and present District Managers was about company and employees I was so lucky and still am.
Pros
Two days off weekly paycheck
Cons
Long hours
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1.0
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The only reason to stay is because of the pay
Store manager (Current Employee) –  FloridaApril 30, 2019
Your work life balance is terrible because you have the work the hours of the vendors. you are constantly stressed to get sales and at the same time when they become past due then you get stressed out about them being past due and not making there payment.

job only cares about numbers and not there people and I think everyone that works here is depressed about life because this job takes over your whole life
Pros
pay
Cons
everythhing else
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3.0
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Come to work!
Store Manager (Former Employee) –  Excelsior Springs, MOApril 23, 2019
The job requires effort and work. Don't attempt it if you don't like manual labor, (moving furniture, appliances) heavy lifting, working in all types of weather.

If you put forth the effort, you can move up in the company, but you won't get there by skating by.
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2.0
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Company expectations, hours and schedule are terrible for family ir social life. Company store staffing model is very discouraging to taking time off.
Store Manager (Former Employee) –  Rockford, ILApril 22, 2019
The actual job is great. Company staffing of stores is set up at 4-5 people per store. To get all jobs done properly and maintsin excelleng customer service would need 6-7. 1 person going on vacation can cause a breakdown of production . A store should never be manned by one empliyee for production sake and employee safety sake and it happens very often.
Pros
Staff members can be come like family. You see them more then your real family.
Cons
Terrible work/ life balance
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5.0
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Best in the business
STORE MANAGER (Former Employee) –  Urbana, OHApril 22, 2019
RAC is hands down a class business. If your good at what you do you will do great at RAC and get promoted quickly. IF your willing to learn then your in.
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2.0
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If you want to see your family. Dont work here.
Store Manager (Current Employee) –  Topeka, KSApril 16, 2019
This job will have you at work all day. No time for family at all. Most of the locations work hrs are from 10am - 8pm and you have to work every weekend. They don't train there employees well. You also work most holidays. Just don't want here if you want days off with your family or proper training.
Pros
Paid every week
Cons
Everything
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4.0
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Different kind of enviroment
Store Manager (Former Employee) –  Boone, NCApril 15, 2019
Fast paced, very sales/ customer service oriented environment. Hardest part of the job was credit and collections. Customers have to understand that, once they sign that agreement, they are taking responsibility for the merchandise that are paying for and need to pay on time.
Pros
relaxed environment
Cons
Poor executive management
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1.0
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bought out
Store Manager (Former Employee) –  Phoenix, AZApril 8, 2019
The hours were horrible as a store manager. You have to work from 9am to 9pm or later for 6 days a week. The pay isn't enough to even get a car. Your spouse will have to work as well to make ends meet. The workplace culture was nice though as long as all your numbers are being met. Right after I saw the stock dropping I jumped ship and later discovered the company was bought out.
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3.0
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Decent place to work.
STORE MANAGER (Current Employee) –  Zanesville, OHApril 5, 2019
A good place to work, better if you're single. 8:30-7:30 5 days a week is rough. Work/life balance is tough to manage. Upper management expects the same results no matter the location which is hard to maintain.
Pros
Pay. Atomosphere
Cons
Upper management and hours.
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4.0
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Staff hired was great
Store Manager (Current Employee) –  Bronx, NYApril 2, 2019
Over all my current experience working with Rent-A-Center is a decent one. This is mainly due to the staff that was chosen for my location. The workplace culture was great. I would say the hardest part of the job would be compensating for the company's cut backs. The most enjoyable part of the job was my staff , my team and our competitive environment when it came to store Sales and overall competition between or against the other locations in our region.
Pros
flexibility to hire and hand pick your own staff
Cons
not enough incentives given or rewards given to employees who are outstanding in sales & collections
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2.0
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Could be better if wasn't short staffed all the time
Store manager (Former Employee) –  Villa Park, ILMarch 24, 2019
Over the course of my 10 year mangement career there has been a significant inability to hire or keep good coworkers. The life balance and the stresses of the job themselves prove to be difficult for most to manage.. In my opion the vision and expectations vs the reality of how that relates to the industry is too far off. Let alone the wage compensation is not relative to the stressfull physical and mental demands. And the bonus or other incentives are a joke. Throw in having to basically do more than any one individul should be expected through an extended amount of time and its basically a perfect receipe to drain you physically and mentally. Not to mention that they are in such desperation to hire staff and pay "more" to bring them on even without proper qualifications. This in turn has chased away good tenured staff that are making dollars less for someone less qualified.
Pros
Get great experience in customer serivce and sales
Cons
hours, wage, staffing, management, Vision
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Overall rating

3.2
Based on 4,144 reviews
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2.6Work/Life Balance
3.4Compensation/Benefits
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