Rent the Runway Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun place to work, hard to get noticed
Customer Receiving / translator (Current Employee) –  Secaucus, NJMay 6, 2018
The culture of this company is great and everyone I work with is amazing. The only issue is that RTR has so many employees that is hard to get noticed when you are doing an excellent job.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Quality Assurance Analyst (Former Employee) –  Secaucus, NJApril 23, 2018
Great work experience. This was the first time I worked quality control with clothes as the merchandise and management and co worker helped learn the tasks very quickly. The work is a lot but music helps to get through the day.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
thankful
Warehouse Specialist (Former Employee) –  Jersey City, NJApril 18, 2018
this job was great to begin with but the other employee that they haired are people who full of themselves like the manager and supervisor chooses who they like.
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive fun fast paced work place
Quality Assurance Analyst (Former Employee) –  Secaucus, NJMarch 27, 2018
Make sure you are on time of course stay on your managers good side don’t listen to nobodies instructions but theirs and the ones who holds a position over them
Pros
There are a lot of events for the holidays that make that job fun
Cons
A lot of people who think they are managers
Was this review helpful?YesNoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
See how it goes
Specialist (Former Employee) –  Chicago, ILFebruary 9, 2018
See how it works for you, room for growth but roles are not very clear. The company is constantly changing so you need to be able to roll with the punches.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Management
Walk In Stylist (Former Employee) –  Chicago, ILFebruary 8, 2018
Do not work here. Management makes the atmosphere toxic and they are very passive aggressive. They hire people telling them they’ll be on the Appointment team then force them to do walk ins (harder job). They treat employees like children and you’ll be way underpaid for giving your life to them. The schedule is done maybe a few days ahead of time so you can’t make plans. They overwork you, underpay you, and everything they say is ridiculous and degrading.
Pros
Company Discount
Cons
Management, pay, no benefits, overworked, bad atmosphere
Was this review helpful?Yes 5No 1Report
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wouldn't recommend to my worst enemy
Stylist (Former Employee) –  Washington, DCJanuary 14, 2018
Tyrannical, unprofessional, and immature manager and assistant managers. All toxic behaviour and culture is approved from the higher ups at corporate.
Pros
discount on rentals
Cons
no breaks, unfair compensation
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not your typical retailer
Operations & Customer Experience Manager (Current Employee) –  Los Angeles, CAJanuary 9, 2018
A great place to work and gain experience in fashion and operations. However, they would need to open more locations to advance further in the company. Corporate offices are located in New York.
Pros
Fast-paced, high traffic, every day is different
Cons
Poor compensation
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun if this isn’t a job you want to take seriously
Stylist (Former Employee) –  Georgetown, DCJanuary 8, 2018
There is no career advancement here. Poor top management and store management. Headquarters often sends customers damaged items and are not reliable with sending products on time. Company has potential but with the current operations model it is not likely they will be around years to come.
Pros
Discounts
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Company with potential
Public Relations Lead (Current Employee) –  Secaucus, NJDecember 27, 2017
RTR has the potential to be a great company however poor management and lack of compassion will steer the company in the wrong direction. Pay your employees better.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work for someone young
Online Stylist (Former Employee) –  Secaucus, NJDecember 18, 2017
I believe that this company has a great corporate culture, but I believe that it is meant for young people. There isn't much advancement within the company but the people are wonderful and the long hours aren't bad at all.
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Sr. Manager of Maintenance and Engineering (Former Employee) –  Secaucus, NJNovember 17, 2017
Good place to work. I was only there for a short time but the culture and the people were a pleasure to work with. The management team are very easy going to supportive
Pros
flexible schedule
Cons
climate
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good for people In between Jobs
Customer Representative II (Former Employee) –  Secaucus, NJOctober 25, 2017
career wise, this is not something you will grow in, you will qualify for certain promotions but will ultimately lose interest in management handling and miscommunications
Pros
Bagel Friday, Kudos cart
Cons
demanding hrs, stressful
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Helped me develop
Team Lead (Current Employee) –  Secaucus, NJSeptember 16, 2017
RTR helped me develop into management by offering classes on how to better oneself. Also with frequent changes in procedures, I was able to gain knowledge in different aspects of RTR.
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard work
Shipper/Packer (Former Employee) –  Secaucus, NJSeptember 5, 2017
Rent the runways is a really cool place to work at. The employees are helpful and managers are encouraging. The work is fast paced and constantly moving so no room to slack.
Pros
Nice employees
Cons
Very Fast pace
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
rent the runway was a ok job
Receiving Clerk/Seasonal (Former Employee) –  Secaucus, NJAugust 31, 2017
working at rent the runway was a, day in and day out hard working job, working around good coworkers and others. I think they can pay more, and have better benefits
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Team Lead Supervisor (Current Employee) –  Secaucus, NJAugust 27, 2017
Great company to work for.
Learned leadership skills
Diverse culture
Hardest part of the job was getting individuals to hit the desired metric goal.
Most enjoyable part of the job was building a relationship with associates
Pros
Great company to receive promotions
Cons
short breaks
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job is a scam
Customer Insight Specialist (Former Employee) –  New York, NYAugust 10, 2017
They did not pay well, made you work too many hours, benefits sucks, no upward mobility. Just stuck as a representative !! don't take this job. sounded amazing for a desperate recent graduate, but it was not worth it.
Was this review helpful?Yes 9NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and fast pasted
Shipping Clerk (Former Employee) –  Secaucus, NJAugust 7, 2017
Rent the Runway is a fast pasting work environment. I enjoyed working there, until I got laid off. working with them helped my ability to try new work environments.
Pros
overtime
Cons
not treated fairly
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Perfect job for the young and trendy intellectual
CUSTOMER EXPERIENCE ASSOCIATE (Current Employee) –  Secaucus, NJJuly 23, 2017
RTR is an amazing young company where you're free to be yourself. You have the ability to come to work and express your unique style through your wardrobe. Pink walls accent the office along with beautiful smiling faces. Lunches, snacks, spa treatments, wine, fresh fruit and infused water are just a few of the perks that come along with the job. People often forget that they're at work because we're always laughing and having a good time. You'll make tons of new friends while broadening your experience. You have to be a go getter to work here. Nothing is going to be handed to you without you showcasing some hard work and effort. Lackadaisical attitudes will get you nowhere. So many new entities and new positions open up as the company continues to expand. If you want to grow in this company you have to earn it. Wouldn't trade my job for the world!
Pros
Supportive and efficient leads and management, the best director life could have ever blessed us with, constant encouragement, ability to move around the company and grow
Cons
Terrible parking
Was this review helpful?Yes 8NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Rent the Runway. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 61 reviews
519
416
312
28
16

Ratings by category

3.2Work/Life Balance
3.0Compensation/Benefits
3.1Job Security/Advancement
3.1Management
3.6Culture

Women's ratings

Powered by Fairygodboss

4.0Fairygodboss Score

100%say women are treated fairly and equally to men

100%would recommend to other women

Fairygodboss provides free job reviews for women, by women.