Rentokil Initial Employee Reviews

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A Results Driven Organization with little tolerance for failure
Senior Account Manager (Former Employee) –  Houston, TXMay 3, 2018
The company is very revenue focused however it lacks the appropriate development and employee engagement programs and support structure to assist their supervisor and management team in achieving goals and objectives.
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Run far far away as humanly possible!
Pest Control Specialist (Former Employee) –  Greenville, SCApril 19, 2018
Everything was awesome while we were Steritech employees! When We were bought out by Ehrlich everything changed for the absolute worst. Everything from the work day to the way we got paid went from bad to worse. Long hours, handheld systems for the stone ages, $35 accounts that want hours worth of service, and I could go on and on! DO NOT APPLY AT THIS PLACE. You will regret it!!!!!
Pros
Still thinking!!!
Cons
Everything!!!
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Terrible place to work
Technician (Current Employee) –  Downers Grove, ILMarch 15, 2018
When we were Anderson it was enjoyable and some of the tech are like family. Once we were bought by rentokil they went from quality service to quantity. Residential customers were put off. Constantly getting in your pocket and losing benefits. Forced to work Saturdays Call center in Pennsylvania constant customer complaints but no one in management wants to hear it.
Pros
Nice benefits health etc
Cons
Saturday work
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A joke to work for
Warehouse delivery driver (Former Employee) –  Tampa FloridaFebruary 8, 2018
If you like being cursed at yelled at by management this is the place for you. Very high insurance rates. Equipment breaks down on you on your deliveries. A company that does not have your back.
Pros
Zero
Cons
Upper management socks
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If you don't mind working 12hrs.+, alot of energy and you're single this is the job for you!!!
Technician (Former Employee) –  Carrollton, TXSeptember 29, 2017
Worked here from 2013 to 2017 and slowly the workload increased as well as the hours. Manager not following up with emails and important account information of customers and not providing necessary tools to do job.
If you don't mind working 12hrs.+, have alot of energy and single this job is for you!!
Pros
Meeting once a month, company truck
Cons
Long hours, no family time, little pay
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3.0
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Semi work culture
Branch Manager (Former Employee) –  Pensacola, FLJune 19, 2017
I worked with Rentokil pest control service and it was a stable work place, There was long hours most of them drive time and class time. Rentokil is a good fit for anyone.
Pros
Good pay with insurance
Cons
Upper management could be a little more hands on and listen to the workers in the field.
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If you're looking for money.
Pest Control Technician (Former Employee) –  West Chester, PAMay 13, 2017
The days at JC Ehrlich were long. The pay is fantastic IF you're willing to work bucoo hours a day. You do have a few hard working individuals there that will help you out as much as possible; but they are too few and far between. Toughest part of the job was fighting to stay awake behind the wheel after a 14Hr. day. You can literally forget about getting home at a reasonable hour. On the plus side; if you're looking to pad your bank account; this is the place for you. Another plus is that the Medical Benefits and 401K are absolutely great.
Pros
Good Pay; 401K; Medical Benefits were great.
Cons
Long Hours day after day.
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1.0
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Micromanager
Pest Control Technician (Former Employee) –  Greeley, COMarch 21, 2017
Long days, good pay, management is always questioning your integrity. Weekend and late evening work is a must. Hardest part of this position is staying awake when management drones on about how good they are. Are you a turnip? They'll get blood out of you!
Pros
pay
Cons
local management
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3.0
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Good Crew.Culture is terrible. Weak Compensation
Technician (Former Employee) –  USAMarch 12, 2017
Local employees are great, Operations Managers are also a good group, but their hands are tied, when marching orders come from the corporate office. Sales and service expectations are a pipe dream. District Managers are hired to Toe The Line for the corporate office, and are focused on money, not customer satisfaction. No loyalty from upper management, sales and service departments are constantly pointing fingers at each other, and constantly playing the blame game resulting in gridlock. Pay advertised at 40,000.00 a year starting is a lie. Its hourly pay plus incentive. An unattainable goal, given the model they use in order to qualify for incentive. Techs are set up to fail using this model. Looks good on paper, or when its being presented by a snake oil salesman, but its false. Buckle up, this company expects a lot.
Pros
Operations managers. Company truck
Cons
Pay. Constant changes
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Work work work
Technician (Former Employee) –  Tacoma, WAJanuary 23, 2017
When I first started with the company it wasn't owned by Rentokil. I thought I wanted to work their forever. The pay was great, the culture respectable, and it was a career where you felt you were doing good. Then the buyout happened. Slowly more and more "policies" were introduced that employees were expected to follow, but were never preached or no positive example was set by management. After the buyout more and more small companies merged. There were too many managers who didn't like or respect eachother and the growth of a negative divide started. Managers would constantly undermine other managers and talk poorly about other employees. There simply were too many cooks in the kitchen. What drives corporate success? Sales. The focus of the company switched to quantity and quality was put on the back burner. We were driven to sell services customers did not need to help our numbers. The use of earned vacation time was a nightmare. Normally, you put in for vacation and take it. Not here. Here you have to get all your assigned work done, find someone to cover your needed time off, then request your vacation.

Some of the positives were that the insurance was good and we got a take home vehicle. The pay was good, but you had to work more and more to earn the same.
Pros
Take home vehicle, insurance, 401k
Cons
Long work days, work weekends, bad work/home life balance
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No communication, Lack of personnel management, No career progression
Pest Control Technician (Former Employee) –  Kent, WAJanuary 23, 2017
Upon working at this organization for about 2 years. The company has been recently been bought out by a bigger corporation. The family values and customer care has seem to decrease and ethnics are only based on earning a profit from these once loyal customers. The initial year for working for this family-owned business was great. After Eden was bought out by Rentokil, obtuse management decisions were made without input from employees. Bed bug manager shows favoritism and double standards to certain employees two those she has personally hired in her personal circle. There is no career progression ,new hires are chosen over those who have been there with seniority for years. A raise was retracted after it was promised to me for taking lead position.
Pros
Great 401k, Great medical benefits, company vehicle
Cons
Lack family time, Long daily commutes, Inexperienced management, Lack of communication and scheduling
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1.0
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Place is a joke
Technician (Former Employee) –  MichiganJanuary 22, 2017
Employees are given such a heavy work load
That they are told to skimp on service but tell the clients what they want to hear. I could go on and on about the things wrong with this place. Best advice is to avoid them at all cost
Pros
Zero
Cons
Work load stress management
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No home/ work balance
Pest Control Technician (Former Employee) –  Olympia, WADecember 10, 2016
Worked for this company for 2 years. Started off fine based out of my home town, great manager and a fun environment but then the Rentokil corporate take over began and everything went downhill. Now I had to drive 50 miles to the "new" office (old office was still in operation),pick up equipment and drive to job, work for 8 hours then drive back leave equipment off and sit for 3 or 4 hours in traffic to get back home. Complained to management but nothing done about our grievances. You are just a number at this company. So many pest techs have left in the space of a couple of weeks. New manager had no experience in my particular field and hired people from their own circle of friends. Benefits were great especially the medical but the terrible work conditions far outweigh the benefits.
Pros
Good medical, take home truck
Cons
Bad management, cronyism, days far too long..
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Not good at all
Utility technician (Former Employee) –  Las Vegas, NVDecember 3, 2016
Worked for Western Exterminator which is apart of rentokil..horrible experience. Workload given is way to much, I worked 11 or 12 hour days almost every shift which led to bad home work life balance. No support from operation or district manager when dealing with certain issues. The training at my specific branch was next to nothing, had to learn as I went. On call every 6 weeks but even if your not expect to get a phone call, and when you think your work day is done, boom...last second work order comes in, which if you're lucky you will get a call from home office. Not a bad place to start your pest control career but I would still steer clear.
Pros
Take home truck
Cons
Poor work life balance, anitquated technology, horrible support system, dealing with very unreasonable customers.
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Focused on numbers and not people
Operations Administrative Assistant (Former Employee) –  Carrollton, TXOctober 16, 2016
The company is the definition of insanity..doing the same things over and over while expecting different results. There are some great people who work at Rentokil and the company could be great! That quickly gets overshadowed by the ever increasing workloads, challenging/often non working systems and inconsistent communication. Unfortunately the bottom line is all that is cared about. Teams work unrealistic hours that takes joy out of the work they do, tolls on their efficiency and then are dinged for it. When employees should be treated as a company's greatest resource, it isnt demonstrated by the company. This seems to tie hand in hand with so many acquistions/mergers...reinforces disconnection instead of cohesion. No recognition given for jobs well done or accountability shown. Only the offer of longer hours, more accounts and no real support. It's disheartening to see in this day and age.
Pros
Good benefits, strong focus on safety
Cons
Computer systems, Processes and procedures with non reinforced or not communicated with all parties, no work life balance
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Large company that all about the "bottom line."
Pest Control Technician (Former Employee) –  DC/MDSeptember 30, 2016
Worked 13 months for Ehrlich/Rentokill as a pest control tech. Great initial training that gets you on a route in 6 weeks. On your first day on the route you will be given more work than your can handle. You must work every other Saturday and a on-call week once every 6 weeks. Just when you think your day is almost finished. ...3 more jobs pop up on your schedule. No regard for personal life. Great place to be for a workaholic! Quantity of work performed rules over quality and in time your oustanding attitude that you start with on day one will be transformed as "you give in to the dark side." Forget about advancement as they intentionally overlooked good long time employees to bring in folks off the street with no pest control experience. I feel like a freed slave with my new company!
Pros
Good benefits
Cons
No life, poor management, used and abused
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No life and empty promises are guaranteed
Service Specialist (Former Employee) –  Tampa, FLMarch 4, 2016
If you have no hopes of a personal life and are content with dealing with long hours and constant bs this if for you. Company in which has zero cares about what you have done for them and quick to turn their backs when/if you are in need.
Cons
Typical big business, no regard for employees. All take no give! Not worth it
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Medentex LLC is a bad place to work for
Business development director (Former Employee) –  Parsippany, NJFebruary 25, 2016
Medentex LLC is a dental recycling company that is "governed" from far away Germany, overseen by the UK multinational Rentokil. This strange combination and clash of corporate culture lead to a disastrous situation for young American employees and managers who tried to make this start-up subsidiary a success in the US.

I cannot recommend working with Medentex LLC. Unfortunately there is simply nobody there who can teach or coach you, nor train or develop you. Those who try will be consistently pressured and frustrated by management that cannot identify themselves with how the American medical equipment market functions.
Pros
Dental industry is generally a fun place to work
Cons
Everything else, due to poor upper management
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5.0
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top of the line business
District Manager (Former Employee) –  Novi, MINovember 18, 2015
Enjoyed working here, a lot, of great people
would have enjoyed retiring from here. Worldwide business with down to earth individuals
Pros
plenty of oppurtunity
Cons
big company sometimes
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4.0
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Hired, trained, and managed sales reps
Regional Sales Manager (Current Employee) –  Florida RegionOctober 4, 2015
Fast paced work environment will a focus on sales and growth. We sold commercial service to multiple vertical markets in need of interior and exterior management service and supplies.
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3.5
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