Easy job, but angry customers make it hard to deal with
Customer Resource Associate (Current Employee) – Charlotte, NC – October 16, 2018
The job itself is easy, but angry/frustrated customers make the job unbearable most of the time. The compensation is low and employees have to apply for government assistance to make ends meet. Overall, its a great job if you really need one. The hours are better than most call centers. It is not the worst job to have, but it takes a lot of patience to deal with 90% furious customers all day.
Monday through Friday schedule with Overtime offered
Low pay and poor benefits