Residence Inn by Marriott Employee Reviews

There is no accountability as people can do w.e they want without fear of repercussions. Management since the Highgate takeover has seem really disconnected.Property is small but experiences issues as if it’s a resort due to people neglecting their job duties

Pros

Close to home….

Cons

Bad management, no accountability, low pay, sub par benefits

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caring understanding and productive workplace

Breakfast Attendant (Current Employee) - Manchester, NH - November 29, 2023

I currently work here. I enjoy working here. I have a supportive boss and community. I feel comfortable and rewarded at this location with these lovely people!

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Residence Inn by Marriott insights

Based on 1,767 survey responses

What people like

Clear sense of purpose
Ability to learn new things
Ability to meet personal goals

Great curving ball

Front Office Manager (Former Employee) - Kansas City, MO - November 28, 2023

A typical day at work would be doing a property walk through making sure everything looks stunning. I learned many things such as GSS and what matters the most, work day/work force, Labor, forecast, Pepsi Products. The hardest part was getting acquainted and having the team to trust me. I implemented a white board where I would our Gss Scores, post any HR posters, post our schedule, and always talk to the team about what's going on and ant unsatisfied guest to show them how to greet guest, points Instead of adjustments etc.

Pros

Atrium hospitality

Cons

Conference set up

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Área de trabajo muy tranquila

Housekeeping (Former Employee) - Seattle, WA - November 27, 2023

Aprendí muchas cosas … como a tener contacto con las personas a practicar más inglés y aser mas amable

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Buen ambiente trabaje año y medio para este hotel

Lobby Attendant (Current Employee) - Bekerley - November 26, 2023

Muy bueno 👌 lugar seguro buena limpiezaExcelente personal agitación limpias

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ambiente de trabajo desmotivador por parte del asistente y la manager general

Bell Attendant (Former Employee) - Surfside, FL - November 26, 2023

abuso e impunidad de parte de los manager del hotel como la compañía aimbridge que maneja el Residence lnn

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super

Supervisor (Former Employee) - Orlando, FL 32836 - November 24, 2023

inolvidable experiencia , buenos recuerdos y momentos felices

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Fun workplace

Housekeeper (Former Employee) - St. Cloud, MN - November 15, 2023

Fun workplace, except you had to learn the company song. I left because I couldn't handle the vacuum sounds anymore.Hardest part of the job was cleaning up occasional puke and going into rooms where the guest set it to 90 degrees.

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Fun environment, stressful at times and great staff.

Front Desk Agent (Former Employee) - Richmond, VA - November 13, 2023

What is the best part of working at the company?Great place with awesome people. Great customers as well. What is the most stressful part about working at the company?Sometimes not enough people, staff to handle over abundance of customers.What is the work environment and culture like at the company?Very fun at times. But can be frustrating as well. What is a typical day like for you at the company?Busy on certain days verses others, lots going on sometimes.

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a stressfull headache of a place to work avoid if possible

Head Housekeeper (Former Employee) - Branson, MO - November 8, 2023

What is the best part of working at the company?some of the people that worked there What is the most stressful part about working at the company?the hole experience was stressful What is the work environment and culture like at the company?stressfull not organized a total mess

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Jobs at Residence Inn by Marriott

See more jobs

Housekeeping Attendant

Rehoboth Beach, DE

28 days ago

ROOM ATTENDANT/HOUSEKEEPING

Livonia, MI

17 days ago

Executive Housekeeper

Housekeeping Associate

Bozeman, MT

30+ days ago

Awful location to work at.

Front Desk Agent (Former Employee) - Fort Myers, FL - November 7, 2023

Once you’re behind that front desk you become the manager, housekeeping and houseman. All the running around is not worth it at all and pay is not great. Hours are not great either. You put in all the work you can and you still get the short end of the stick. Such a horrible place to work and don’t even get me started on the rooms.

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Good I'm working at places that I can clean

Housekeeper (Former Employee) - Joplin, MO - November 4, 2023

Just like to clean the people are nice I love seeing them the customers are nice love working with the teammates that was pretty good too love working with them the what group is good to work with the front desk housekeeping and kitchen love them all

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Started off great! Management needs work

Night Auditor (Former Employee) - Jonesboro, AR - November 2, 2023

I started prior to the initial opening date. The interview was simple and I was hired on the spot. Training was sufficient but could use a lot of work. I enjoyed my set schedule and hours. The front desk WAS like a family! Housekeeping has a HIGH turnover rate. Breakfast staff is not reliable. They arrive late DAILY. Management is clueless and doesn’t have any say so. Front desk manager hired someone who turned the front desk into a reality show, not in a good way! Would have loved to work there longer but they do not offer benefits and it became a hostile environment.

Pros

The guests and having a set schedule

Cons

Management and new employee

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Great

Housekeeping (Current Employee) - Columbus, GA - November 1, 2023

What is the best part of working at the company?My manager I love him. He's amazing. Makes the environment feel great to be there working in What is the most stressful part about working at the company?Hostile supervisors or co workers What is the work environment and culture like at the company?Can be hostile due to the supervisorWhat is a typical day like for you at the company?Fun, productive and fulfilling!

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Very productive day and sometimes a very long day.

Housekeeper (Former Employee) - Ocala, FL - October 30, 2023

What is the best part of working at the company?Good benefits and Good pay. I also liked the freedom I had working at my own pace by myself.What is the most stressful part about working at the company?We were on a time crunch on each room and had to have it cleaned in a certain amount of time.What is the work environment and culture like at the company?Most of the employees were pretty nice and understanding people people.What is a typical day like for you at the company?Stock up cart first, Start cleaning rooms, Make beds, etc.

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Team work

Basic maintenance (Former Employee) - Irvine, CA - October 29, 2023

• schedule for the day the. Do the job•team work •excellence no complaints best Management ever •communication •informational meetings and work group activities

Pros

Great opportunities for future

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Lack thereof

Room Attendant (Former Employee) - State College, PA - October 28, 2023

Loved the actual work, hated the environment. Inexperienced management, petty practices, no proper chain of command, seniority is rewarded over hard work.

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Fun Work Place

Housekeeper/Laundry (Former Employee) - Milwaukee, WI - October 28, 2023

The Hardest part for me was making the Beds the enjoyable part was my Coworkers Also as long as you was willing to learn a different shift they would let you

Pros

Break

Cons

Short Breaks was always welcomed long as your Board was complete at the end of your Shift

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Great place to work

Receptionist (Former Employee) - Concord, NH - October 27, 2023

It is a great place to work. Good management and good environment. I really enjoyed the experience to work with nice people. They provide good training

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okay and doable

Housekeeper (Current Employee) - Provo, UT - October 19, 2023

i made good money and it wasn’t the worst job ever, if conflict between a coworker happened they wouldn’t really deal with it, and honestly it’s a hard job.

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It is a fine job

Front Desk Agent (Former Employee) - Lafayette, IN - October 18, 2023

Management wants employees to stay busy but does not incentivize team player behavior. It was a fine place to work but I wouldn't stay more than a year.

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