Busy, multitask job. Friendly environment and warm.
A normal day at the Residence Inn consisted of checking in guests, handling cash and also dealing with everyday issues such as, room transfers, credit card information, and general information about the hotel. From working at the hotel, I have bettered my customer service with others and learned how to handle situations under pressure. The management at the Residence Inn were polite and helping as well. They helped me throughout my whole training period as well as answer an questions I had. My former co-workers were polite and helpful as well. In my opinion, the hardest part of the job was remembering everything at first, but with the training and practice, everything came easy after a while. The most enjoyable part I had at the job was bonding with guests and making them feel like they had a home and making them feel comfortable.
Discounts on rooms and free food
Short Breaks, not enough info was passed down to others