Work wellbeing score is 72 out of 100
3.6 out of 5 stars.
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Residence Inn by Marriott Employee Reviews

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United States1,870 reviews

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3.4Work-Life Balance

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New Management under Highgate

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There is no accountability as people can do w.e they want without fear of repercussions. Management since the Highgate takeover has seem really disconnected.Property is small but experiences issues as if it’s a resort due to people neglecting their job duties


Close to home….


Bad management, no accountability, low pay, sub par benefits
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caring understanding and productive workplace

I currently work here. I enjoy working here. I have a supportive boss and community. I feel comfortable and rewarded at this location with these lovely people!
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Residence Inn by Marriott insights

Based on 1,767 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Ability to meet personal goals

Great curving ball

A typical day at work would be doing a property walk through making sure everything looks stunning. I learned many things such as GSS and what matters the most, work day/work force, Labor, forecast, Pepsi Products. The hardest part was getting acquainted and having the team to trust me. I implemented a white board where I would our Gss Scores, post any HR posters, post our schedule, and always talk to the team about what's going on and ant unsatisfied guest to show them how to greet guest, points Instead of adjustments etc.


Atrium hospitality


Conference set up
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Área de trabajo muy tranquila

Aprendí muchas cosas … como a tener contacto con las personas a practicar más inglés y aser mas amable
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Buen ambiente trabaje año y medio para este hotel

Muy bueno 👌 lugar seguro buena limpiezaExcelente personal agitación limpias
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ambiente de trabajo desmotivador por parte del asistente y la manager general

abuso e impunidad de parte de los manager del hotel como la compañía aimbridge que maneja el Residence lnn
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inolvidable experiencia , buenos recuerdos y momentos felices
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Fun workplace

Fun workplace, except you had to learn the company song. I left because I couldn't handle the vacuum sounds anymore.Hardest part of the job was cleaning up occasional puke and going into rooms where the guest set it to 90 degrees.
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Fun environment, stressful at times and great staff.

What is the best part of working at the company?Great place with awesome people. Great customers as well. What is the most stressful part about working at the company?Sometimes not enough people, staff to handle over abundance of customers.What is the work environment and culture like at the company?Very fun at times. But can be frustrating as well. What is a typical day like for you at the company?Busy on certain days verses others, lots going on sometimes.
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a stressfull headache of a place to work avoid if possible

What is the best part of working at the company?some of the people that worked there What is the most stressful part about working at the company?the hole experience was stressful What is the work environment and culture like at the company?stressfull not organized a total mess
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Awful location to work at.

Once you’re behind that front desk you become the manager, housekeeping and houseman. All the running around is not worth it at all and pay is not great. Hours are not great either. You put in all the work you can and you still get the short end of the stick. Such a horrible place to work and don’t even get me started on the rooms.
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Good I'm working at places that I can clean

Just like to clean the people are nice I love seeing them the customers are nice love working with the teammates that was pretty good too love working with them the what group is good to work with the front desk housekeeping and kitchen love them all
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Started off great! Management needs work

I started prior to the initial opening date. The interview was simple and I was hired on the spot. Training was sufficient but could use a lot of work. I enjoyed my set schedule and hours. The front desk WAS like a family! Housekeeping has a HIGH turnover rate. Breakfast staff is not reliable. They arrive late DAILY. Management is clueless and doesn’t have any say so. Front desk manager hired someone who turned the front desk into a reality show, not in a good way! Would have loved to work there longer but they do not offer benefits and it became a hostile environment.


The guests and having a set schedule


Management and new employee
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What is the best part of working at the company?My manager I love him. He's amazing. Makes the environment feel great to be there working in What is the most stressful part about working at the company?Hostile supervisors or co workers What is the work environment and culture like at the company?Can be hostile due to the supervisorWhat is a typical day like for you at the company?Fun, productive and fulfilling!
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Very productive day and sometimes a very long day.

What is the best part of working at the company?Good benefits and Good pay. I also liked the freedom I had working at my own pace by myself.What is the most stressful part about working at the company?We were on a time crunch on each room and had to have it cleaned in a certain amount of time.What is the work environment and culture like at the company?Most of the employees were pretty nice and understanding people people.What is a typical day like for you at the company?Stock up cart first, Start cleaning rooms, Make beds, etc.
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Team work

• schedule for the day the. Do the job•team work •excellence no complaints best Management ever •communication •informational meetings and work group activities


Great opportunities for future
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Lack thereof

Loved the actual work, hated the environment. Inexperienced management, petty practices, no proper chain of command, seniority is rewarded over hard work.
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Fun Work Place

The Hardest part for me was making the Beds the enjoyable part was my Coworkers Also as long as you was willing to learn a different shift they would let you




Short Breaks was always welcomed long as your Board was complete at the end of your Shift
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Great place to work

It is a great place to work. Good management and good environment. I really enjoyed the experience to work with nice people. They provide good training
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okay and doable

i made good money and it wasn’t the worst job ever, if conflict between a coworker happened they wouldn’t really deal with it, and honestly it’s a hard job.
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It is a fine job

Management wants employees to stay busy but does not incentivize team player behavior. It was a fine place to work but I wouldn't stay more than a year.
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Overall rating

Based on 2,002 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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