Resident Interface
4.4 out of 5 stars.
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Resident Interface Employee Reviews

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United States62 reviews

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4.2Work-Life Balance

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Great place to work

Indeed Featured review

The most useful review selected by Indeed
not your typical collection agency. Friendly work environment, well managed. All was well until they sold off their commercial division without telling employees.

Pros

Month of fun

Cons

Pay
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Best place to work

I worked for Hunter Warfield for 13 years. Each day was challenging, yet rewarding. They have a fantastic work culture and in my opinion, the best HR VP in the industry. I would definitely recommend anyone interested in advancing their career opportunities.
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Resident Interface insights

Based on 10 survey responses
What people like
  • Time and location flexibility
  • General feeling of work happiness
  • Clear sense of purpose
Areas for improvement
  • Trust in colleagues
  • Sense of belonging
  • Feeling of personal appreciation

Good place to work

I loved to work in HWI, the team was good, the Manager was good, had the flexibility in work, and had a lot of chances to learn As most of the applications were the internal purpose, I had a lot of chances to work with the team directly which helped me in gathering requirements
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Beware

Company has some good things about them they try to keep up morale with games and outings but they are not family oriented and do not promote from within very oten

Pros

Decent earning potential

Cons

Arrogant management no room to grow
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I loved it here

This was the best job i ever had to be honest i learned a lot here and had a great team that definitely helped me be a strong collector pay was great and company is fun
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Are you a seasoned sales rep?

If you have sales experience of more than a few yrs, read below... Positives: not micro managed at all. You can come and go as you want, and the office area is very beautiful with tons of trees to go on walks on breaks, or whenever you feel like it. If you feel like taking more than an hr at lunch(I worked out at the gym across the st, the VP of sales won’t say anything)...Most people are nice here, but definitely some bizarre people in the company , and overall, it’s a very non-health conscious place at all! I could say a lot more, but will hold off.. They have a pretty good break room with food to purchase and a video game and big screen tv. They do also a lot of things , like every October is month of fun, with activities outside and ways to win PTO and gift cards. Negatives: didn’t have a manager of the sales department for my last five months of working there , as the guy who hired me, got fired. I noticed for the size of the company (small) there is a awful lot of meetings. Most are totally unnecessary. The management team also is constantly in meetings, the VP of sales, is hard to talk to because he is constantly in meetings. The quota is unobtainable, to many reasons to list why...the main is ; these properly management companies you sell to already have collections in place(another agency, attorney, etc), and it’s not big enough problem for them to change what they do, so it’s almost impossible to over come there objection that they “are happy”... Only one person out of three of us made quota , in my year of working here. You have KPI metrics to obtain, - 

Pros

Not micro managed

Cons

Listed below
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Stressful but worth it

Had goals to reach and very stressful to make your goal. Reaching your goal you had commissions and made things worth it. You had investigate all of your debtors and had 30 days to resolve accounts assigned to you if not resolved they will get assigned to a different collector.
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boring work place

The company was going through changes and the 2 brother couldn't get along. during this period the decisions made were not in the best interest of the company. There was poor decisions made regarding management and promotions.

Pros

contest

Cons

long last day of the month
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Na

Working here was a great experince for me. I gained alot of information regarding sales, persuasion and being firm. This experience will help me with my future goals.
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Not good

Not good. Bad management. Bad pay. Bad training, Overall not a good company to work for. Please look elsewhere for work. Bad, bad bad, bad, bad, bad, bad.
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Great place to work.Very well structured compsny

I worked thier over 13 years ago,but know people who still work their and they love the company.The owner is one of the finest individuals I,be ever come across in my life.I just turned 58 years old and have extensive work history in the industry and can truly say Hunter Warfield is the best company i have ever worked for period!!!

Pros

Professional atmosphere

Cons

Have no comment
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Amazing company

I worked at Hunter Warfield for two years as a collections rep. This is not your average collections job trust me. Due to my spouses military orders I had to relocate and I haven't found a company like it since. This is the most amazing company I have ever worked for. Excellent HR dept., Management is professional yet caring, and the rest of the staff is literally a huge family! This is a great place to grow and retire.

Pros

Amazing company culture

Cons

None
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Hunter Warfield cares

Hunter Warfield cares about its 'employees as well as its community. Tons of learning opportunities. Mentoring programs. National and local volunteering opportunities.

Pros

Building relationships with your coworkers

Cons

Disconnect between the executive staff and the employees
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Amazing Company to work for

I was employed for 3 years before marrying and having to relocate due to the military. If it wasn’t for that this is a company you can retire from. I actually enjoyed going to work EVERYDAY. AndI loved my Sup and all the staff. You literally are a huge family.

Pros

Professional company who truly cares about its employees

Cons

Na
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Great place to work!!!!!!!

Ive worked at Hunter Warfield on and off for 6 years. Im in a wheelchair and they do everything they can to accommodate me. They have great pay and benefits and there is no better place too work in the tampa bay area!!!!!!

Pros

Bonus checks great pay flexible hours!!!!!

Cons

None
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Outstanding workplace

How to work upper Vise a very professional corporate culture combined with a family atmosphere. It is both fast-paced and competitive, however, the atmosphere is always friendly and fun.
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I love Hunter Warfield!

I have been at Hunter Warfield now for one year and I love it. The managers are great and you feel like they care about you. A typical day at consist of making calls and trying to reach your goal for the month.
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Awesome place

Excellent place to work, great people.Work environment is good, can be somewhat stressful at times but overall great. Mgmt is always available for you, great benefit and employee perks.
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Great Place to work

Hunter Warfield is an excellent place to work. The company's attentiveness to employee morale and general welfare is second to none. Throughout the year, the firm provides several opportunities to participate in community/team-building activities. Additionally, the company organizes a number of parties including an entire "month of fun," in which employees play games and win prizes. Hunter Warfield demands consistent individual improvement from its employees. This expectation of excellence can be stressful, if one's time is not properly managed. Managers require tangible results and deadlines to be met. Those who are not capable or do not desire to work hard will not thrive in this environment. However, if you're willing to put the time in and can deliver favorable numbers, the company will be more than fair in compensating you.

Pros

Excellent culture.

Cons

Demanding work may not be for everyone.
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I love HWI

I've worked here for almost 12 years now. HWI has played an important part in my career development. Management courses are available for those who are interested and qualify. Pay is great - benefits are awesome too! This is truly a place to work at. Search "Best Places to Work" and Hunter Warfield will show up.

Pros

Great Christmas Parties! Benifits and bonuses are great!

Cons

Company is still small but I forsee growth very soon.
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Fun, nurturing, competitive

Hunter Warfield is an amazing place to work. They have great employee benefits and truly care about their workers. Upper management is constantly trying to improve and it is evident in the job dedication shown by its employees. Everyone is truly committed to HWIs core values of respect, accountability, and kaizen. This is what makes HWI special and successful. Anyone in accounting knows that stress and time limitations are always a factor. HWI is no exception, but with a great manager and team these factors are not a huge deal.

Pros

month of fun, annual holiday party, ticket giveaways, management

Cons

repetitiveness in daily duties
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Overall rating

Based on 62 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Compensation/Benefits
3.9 out of 5 stars for Job Security/Advancement
4.1 out of 5 stars for Management
4.3 out of 5 stars for Culture

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