Resident Interface Employee Reviews

It could be an excellent opportunity for a starting career. I just wished the hourly pay was higher, but the bonus potential makes up for it on the backend as long as you meet your goals.

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Good place to work

Collector (Former Employee) - Tampa, FL - September 13, 2023

It is a good place to work the people are nice and easy to get along with. Management is great. Nice office. A typical day is making outbound calls and getting a few inbound calls from people who need to pay.

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Jobs at Resident Interface

Senior Account Executive/ Client Success

Tampa, FL

30+ days ago

Great place to work

Commercial Collector (Former Employee) - Tampa, FL - January 24, 2021

not your typical collection agency. Friendly work environment, well managed. All was well until they sold off their commercial division without telling employees.

Pros

Month of fun

Cons

Pay

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Best place to work

Senior Software, Systems, and Business Process Engineer (Former Employee) - Tampa, FL - May 15, 2020

I worked for Hunter Warfield for 13 years. Each day was challenging, yet rewarding. They have a fantastic work culture and in my opinion, the best HR VP in the industry. I would definitely recommend anyone interested in advancing their career opportunities.

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Good place to work

Senior Developer (Former Employee) - Tampa, FL - March 4, 2020

I loved to work in HWI, the team was good, the Manager was good, had the flexibility in work, and had a lot of chances to learn As most of the applications were the internal purpose, I had a lot of chances to work with the team directly which helped me in gathering requirements

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Resident Interface insights

Based on 11 survey responses

What people like

Ability to meet personal goals
General feeling of work happiness
Clear sense of purpose

Beware

Team Lead (Former Employee) - Tampa, FL - February 21, 2020

Company has some good things about them they try to keep up morale with games and outings but they are not family oriented and do not promote from within very oten

Pros

Decent earning potential

Cons

Arrogant management no room to grow

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I loved it here

Team Lead (Former Employee) - Tampa, FL 33615 - December 23, 2019

This was the best job i ever had to be honest i learned a lot here and had a great team that definitely helped me be a strong collector pay was great and company is fun

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Are you a seasoned sales rep?

National Inside Sales Account Manager (Current Employee) - Tampa, FL - October 21, 2019

If you have sales experience of more than a few yrs, read below... Positives: not micro managed at all. You can come and go as you want, and the office area is very beautiful with tons of trees to go on walks on breaks, or whenever you feel like it. If you feel like taking more than an hr at lunch(I worked out at the gym across the st, the VP of sales won’t say anything)...Most people are nice here, but definitely some bizarre people in the company , and overall, it’s a very non-health conscious place at all! I could say a lot more, but will hold off.. They have a pretty good break room with food to purchase and a video game and big screen tv. They do also a lot of things , like every October is month of fun, with activities outside and ways to win PTO and gift cards. Negatives: didn’t have a manager of the sales department for my last five months of working there , as the guy who hired me, got fired. I noticed for the size of the company (small) there is a awful lot of meetings. Most are totally unnecessary. The management team also is constantly in meetings, the VP of sales, is hard to talk to because he is constantly in meetings. The quota is unobtainable, to many reasons to list why...the main is ; these properly management companies you sell to already have collections in place(another agency, attorney, etc), and it’s not big enough problem for them to change what they do, so it’s almost impossible to over come there objection that they “are happy”... Only one person out of three of us made quota , in my year of working here. You have KPI metrics to obtain, -

Pros

Not micro managed

Cons

Listed below

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Stressful but worth it

Collector (Former Employee) - Tampa, FL - September 24, 2019

Had goals to reach and very stressful to make your goal. Reaching your goal you had commissions and made things worth it. You had investigate all of your debtors and had 30 days to resolve accounts assigned to you if not resolved they will get assigned to a different collector.

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boring work place

Collections and investgaton specilaist (Former Employee) - Tampa, FL - September 20, 2019

The company was going through changes and the 2 brother couldn't get along. during this period the decisions made were not in the best interest of the company. There was poor decisions made regarding management and promotions.

Pros

contest

Cons

long last day of the month

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Commercial Collections Specialist (Current Employee) - Tampa, FL - August 28, 2019

Working here was a great experince for me. I gained alot of information regarding sales, persuasion and being firm. This experience will help me with my future goals.

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Not good

Worker (Former Employee) - Tampa, FL - March 1, 2019

Not good. Bad management. Bad pay. Bad training, Overall not a good company to work for. Please look elsewhere for work. Bad, bad bad, bad, bad, bad, bad.

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Great place to work.Very well structured compsny

Commercial Collector Lead (Former Employee) - Tampa, FL - October 2, 2018

I worked thier over 13 years ago,but know people who still work their and they love the company.The owner is one of the finest individuals I,be ever come across in my life.I just turned 58 years old and have extensive work history in the industry and can truly say Hunter Warfield is the best company i have ever worked for period!!!

Pros

Professional atmosphere

Cons

Have no comment

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Amazing company

Account Manager/ Team Lead (Former Employee) - Tampa, FL - October 1, 2018

I worked at Hunter Warfield for two years as a collections rep. This is not your average collections job trust me. Due to my spouses military orders I had to relocate and I haven't found a company like it since. This is the most amazing company I have ever worked for. Excellent HR dept., Management is professional yet caring, and the rest of the staff is literally a huge family! This is a great place to grow and retire.

Pros

Amazing company culture

Cons

None

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Hunter Warfield cares

Administrative Assistant (Former Employee) - Tampa, FL - June 20, 2018

Hunter Warfield cares about its 'employees as well as its community. Tons of learning opportunities. Mentoring programs. National and local volunteering opportunities.

Pros

Building relationships with your coworkers

Cons

Disconnect between the executive staff and the employees

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Amazing Company to work for

Account Manager/ Team Lead (Former Employee) - Tampa, FL - June 15, 2018

I was employed for 3 years before marrying and having to relocate due to the military. If it wasn’t for that this is a company you can retire from. I actually enjoyed going to work EVERYDAY. AndI loved my Sup and all the staff. You literally are a huge family.

Pros

Professional company who truly cares about its employees

Cons

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Great place to work!!!!!!!

Collector (Current Employee) - Tampa, FL - November 22, 2017

Ive worked at Hunter Warfield on and off for 6 years. Im in a wheelchair and they do everything they can to accommodate me. They have great pay and benefits and there is no better place too work in the tampa bay area!!!!!!

Pros

Bonus checks great pay flexible hours!!!!!

Cons

None

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Outstanding workplace

Consumer Collections (Current Employee) - Tampa Bay, FL - November 22, 2017

How to work upper Vise a very professional corporate culture combined with a family atmosphere. It is both fast-paced and competitive, however, the atmosphere is always friendly and fun.

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I love Hunter Warfield!

Bilingual Collections Representative (Current Employee) - Tampa, FL - November 22, 2017

I have been at Hunter Warfield now for one year and I love it. The managers are great and you feel like they care about you. A typical day at consist of making calls and trying to reach your goal for the month.

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Awesome place

Worker (Current Employee) - Tampa, FL - November 22, 2017

Excellent place to work, great people.Work environment is good, can be somewhat stressful at times but overall great. Mgmt is always available for you, great benefit and employee perks.

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Great Place to work

Accountant (Current Employee) - Tampa, FL - November 22, 2017

Hunter Warfield is an excellent place to work. The company's attentiveness to employee morale and general welfare is second to none. Throughout the year, the firm provides several opportunities to participate in community/team-building activities. Additionally, the company organizes a number of parties including an entire "month of fun," in which employees play games and win prizes. Hunter Warfield demands consistent individual improvement from its employees. This expectation of excellence can be stressful, if one's time is not properly managed. Managers require tangible results and deadlines to be met. Those who are not capable or do not desire to work hard will not thrive in this environment. However, if you're willing to put the time in and can deliver favorable numbers, the company will be more than fair in compensating you.