Residential Bancorp Employee Reviews in Diamond Bar, CA
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Direct Servicing Lender
Processor (Former Employee) - Diamond Bar, CA - March 23, 2020
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The most useful review selected by IndeedCompany only interested in bringing in sales, does not care if Branch managers, cheat and scam their employees. Pay structure is changed based on branches expenses with out warning.
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Extremely Underpaid for the work that you do
Secondary Marketing / Lock Desk (Former Employee) - Diamond Bar, CA - June 21, 2019
The work in some positions are timely and require a lot of training to do correctly however there is no formal training offered. I was told on multiple steps through the interview and hiring process I would be paid a certain amount hourly up to the day the formal contract was emailed to me .50 less per hour than we had discussed.
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Residential Bancorp insights
What people like
- Feeling of personal appreciation
- Supportive environment
- Time and location flexibility
Areas for improvement
- Overall satisfaction
- Fair pay for job
- Energizing work tasks
Great Team
Funder (Current Employee) - Diamond Bar, CA - January 18, 2019
Enjoy working for Residential Bancorp. Staff always goes extra mile to assist when needed. Easy to work with. Management Team(s) great with training and communication
Pros
Easy to work with
Cons
Healthcare
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Not the best place to work
Corporate Receptionist/ (Former Employee) - Diamond Bar, CA - December 26, 2018
They hire and lay off all the time.
Held 2 positions while there and always had to worry if I was going to be on the lay off listing.
Mortgage companies are never stable.
Pros
Location was good near the free way systems.
Cons
Laying off all the time
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Management is ok
Loan Officer and Processor (Former Employee) - Diamond Bar, CA - November 15, 2018
i don't have much to say the co workers are great management didn't get involved much . just did my job . went home . still keep in touch with co-workers
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Not a stable place to work for.
Systems Analyst (Former Employee) - Diamond Bar, CA - September 2, 2018
Its a revolving door for most positions. I was hired as an Analyst but the job description presented was not fulfilled. My task was to provide and remove user access for new hires as well as employees who were let go or quit. Wouldnt recommend this company at all.
Pros
None
Cons
Everything else
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Not recomended
LOAN PROCESSOR (Current Employee) - Diamond Bar, CA - June 27, 2018
Company constantly looking for cheap labor . Very disorganized management. Overworked staff. Expensive benefits. No value to loyalty and hard work or experience.
Pros
Flexible schedule
Cons
All of the above
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Not a good Company to work for
DE Underwriter (Former Employee) - Diamond Bar, CA - February 15, 2018
Poor Management, constant lay offs. This is all I can provide except I will never accept employment there again due to the constant turn over of employees and lack of professionalism.
Pros
None
Cons
None
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Productive and expectation is unreal
Sr. Loan Processor (Former Employee) - Diamond Bar, CA - December 1, 2015
Loan Officer and Branch Manager sets false expectation, as they expect loan processor and operations staff to complete loan, without their assistance, and then when they do assist, they cannot get it done right.
Pros
Income Potential was good
Cons
No true management leadership
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productive
Retail/Wholesale Loan Setup (Former Employee) - Diamond Bar, CA - September 16, 2014
Management does not take the time to train you. I was hired to do one position and was not trained for it, was moved around constantly and was not trained to do anything, pretty much a sink or swim job place.
Pros
free coffee
Cons
little to no training
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Ask a question about working or interviewing at Residential Bancorp. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.8 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Compensation/Benefits
2.4 out of 5 stars for Job Security/Advancement
2.5 out of 5 stars for Management
2.5 out of 5 stars for Culture
Questions about Residential Bancorp
- If you were to leave Residential Bancorp, what would be the reason?3 people answered
- What advice would you give the CEO of Residential Bancorp about how to improve it?2 people answered
- What is the most stressful part about working at Residential Bancorp?2 people answered
- Do you think you'll be working at Residential Bancorp in six months?
- Is Residential Bancorp a good company to work for?
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Discussion topics at Residential Bancorp
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
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