Residential Mortgage Services, Inc. Employee Reviews

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1.0
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Company is very unstable
Credit Analyst (Current Employee) –  South Portland, MEApril 1, 2019
This mortgage company seems to have it all on the outset. Once you are in, training takes place and there is a constant motivation factor that seems to be all deievn by their bottom line, so much so that the performance metrics is all you are to them. Huge layoffs and departmental shutdowns in more than one branch office including the main office. Many great people in my department were let go without notice. Very sad day. Great pay and benefits, but in the end, very poor management and company instability will be a heavy and expensive-for-you downfall in your career. Beware.
Pros
Pay and Benefits
Cons
Very Poor Management Throughout
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4.0
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Sales focused company
Consumer Direct Business (Former Employee) –  South Portland, MEJanuary 26, 2019
Company is 100% driven by Mortgage Sales, and everything is focused on making the Mortgage process faster and easier for both the Mortgage Broker and the applicants.
Pros
Small fast growing company
Cons
they work you hard
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3.0
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Great people
Loan Officer Assistant (Former Employee) –  Easton, MAJanuary 22, 2019
The people I worked with were great. When working there I had flexibility of being able to work from home which was very important having two young children.
Pros
Flexibility with working remotely
Cons
Too much down time
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5.0
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Ok
Senior Disclosing Technician (Current Employee) –  South Portland, MEJanuary 16, 2019
Working as a team to get work done in accordance with federal regulations. work 8:30 until 5pm. If work was not completed by 5 pm, everyone in department must stay until all work is complete.
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5.0
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Different
PROCESSING INTERN (Current Employee) –  West Bridgewater, MAJanuary 9, 2019
Its a cool job, I love it and would reccomend it to anyone really who loves getting money and making adifference in their community because this will be
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3.0
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Organized company
LOA (Former Employee) –  Bedford, NHDecember 14, 2018
Company is well-organized and promotes education. The people are friendly and work well as a team. Staff is very knowledgeable and approachable. Loved my job & was heartbroken to be laid off.
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3.0
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No Job Security
Loan Processor Assistant (Former Employee) –  Bedford, NHDecember 12, 2018
They promise you advancement when you first start but then never happens. Then they do a huge layoff and let you go but keep someone who was in the position less than you after you train them. All because of having family that work there. Don't matter if you are a better or harder worker they just say see ya later. Not right. No job security here or advancement. Don't waste your time.
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1.0
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Productive and fun place to work
Loan Processor (Former Employee) –  Bedford, NHNovember 17, 2018
High pace Broker Environment, work training, incentives, home/work environment, positive feedback, meetings, Loan Officer strong relations, co worker compatability
Pros
free lunches
Cons
extreme turn around times
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4.0
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Company experience
Underwriter (Current Employee) –  West Hartford, CTNovember 6, 2018
The mortgage business does not offer the most job confidence. I liked working for RMS but from time to time, worried about job security. They recently had a large layoff. The people I worked with were great.
Pros
good group of people to work with.
Cons
concerns about future of company and jobs. No raises, pay stays the same.
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4.0
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was a great place to work and great people with incredible knowledge of mortgage industry
Underwriter (Former Employee) –  Lancaster, PAOctober 12, 2018
Enjoyed my job there and the ability for advancement and opportunities.
Worked remote so had an opportunity to work with many employees in the Mi-Atlantic as well as North and South Carolina.
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3.0
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N/a
Sr. Loan Processor (Former Employee) –  Raleigh, NCJuly 20, 2018
Some of the management team was helpful, however they did not provide you with room for growth or guidance. The company did not give you the Pluto better yourself their only interested in keeping one group (loan officers) happy.
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2.0
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no review at this time
Mortgage Loan Processor (Former Employee) –  Hopkinton, MAJuly 2, 2018
I don't want to write a review I would rather not give a review at this time. worked with nice people in a friendly office Laid off due to change in management
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1.0
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Worst company to ever work for
Disclosing Technician (Former Employee) –  South Portland, MEJune 18, 2018
The owner is a joke and if you do not know him then you will not be treated fairly. Management is allowed to use profanity in the work place and harass other employees. Human Resources will tell you that nothing is kept confidential. Loan officers will pull consumer credit reports without the consumers consent. The company itself and the management should be put to shame. This is the most hostile work environment I have ever encountered. Don’t waste your time.
Pros
Location, flexible lunch schedule
Cons
Management, Hr
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5.0
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Excellent experience
Disclosing Technician Intern (Former Employee) –  South Portland, MEMay 7, 2018
Great experience, Learned a lot. Disclosed loans to borrowers, loan officers, and attorneys. Job requires attention to detail, time management, and accuracy.
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4.0
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Energenic Work Enviroment
Receptionist Administrative Assistant (Former Employee) –  South Portland, MEApril 15, 2018
Every day was a pleasure working with great Executives. Pay was good!! Job responsibilities were answering phones, ordering office supplies, preparing conference rooms for Executive meetings.
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3.0
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Company focused on quality services to borrowers
MORTGAGE LOAN PROCESSOR (Former Employee) –  South Portland, MEMarch 22, 2018
The company is very production and deadline oriented. They strive to provide quality service to their borrowers. The atmosphere / employees are casual but focused.
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2.0
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Lacking Direction
Mortgage Loan Originator (Former Employee) –  Richmond, VAJanuary 15, 2018
The team at RMS are a great group of individuals. Having worked with the company prior to this, I was excited to come on board as an originator, however, they did not have the presence in the market for me to be successful in an origination role.
Pros
Great Marketing, Great People
Cons
No staying power with original leadership team
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5.0
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Rms
Loan Officer Assistant (Former Employee) –  Woburn, MADecember 13, 2017
Management was encouraging. There was a comradely with all the sales team in the Woburn Office. Pay was fair. Hardest part of the job was dealing with the clients.
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3.0
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Productive work place
Licensed Maine Mortgage Banker (Former Employee) –  Bangor, MEDecember 8, 2017
There were very few leads. It was a typical 8 hour work day. The management staff was nice but seemed to lack drive. The culture was one of networking.
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5.0
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Professional respected growing company
Loan Officer Assistant (Current Employee) –  Nashua, NHNovember 5, 2017
I've worked for several mortgage lending companies. Some were good, some were better but RMS is the best. Excellent health insurance, management knows what they are doing, they keep up with changes in the industry. I highly recommend them as an employer.
Pros
Health insurance is out of the state of Maine, which has liberal domestic partner laws.
Cons
While they try not to lay people off it happens in this industry.
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Overall rating

3.6
Based on 36 reviews
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Ratings by category

3.6Work/Life Balance
3.8Compensation/Benefits
3.0Job Security/Advancement
3.3Management
3.5Culture