Mortgage Loan Closer (Former Employee) – Denver, CO – December 26, 2017
The stress level is low and there wasn't a micromanagement issue. Employees were free to get their work done. The loan structuring and processing system is very effective and easy to use. The only issue was a lack of communication sometimes between the corporate office and the branch.
A terrible place to work. Poor management, and leadership, an atmosphere ripe with infighting, nepotism, and poor compensation packages. It was a culture of dishonest dealings in the mortgage industry.
VP Operations (Current Employee) – Various – June 22, 2018
Use to be a good place to work but due to incompetent people in management they have lost 80% of their business. Company is going bankrupt and owes huge amount of money to several creditors. They have lost GNMA approval and will be loosing FNMA soon. Underwriting mistakes have caused a lot of repurchases. Closing and funding used to be over staffed.
Production reports were run every 2 hours on the company pipeline and reviewed by management. While the underwriters were trying to address any issues that came up during review of a file with the broker, you were also having to address with management while a file is still is the same status during the time it took to resolve any issue. The constant updates to management required a lot of the production time for the day to be unproductive.
Underwriter III (Former Employee) – Boca Raton, FL – June 18, 2017
Poor leadership. They only care about sales and how much you brown nose them and management. They're super quick to layoff and very high turnover. Bottom of the barrel borrowers/loans/poorly originated/processed. Look elsewhere!
other (Current Employee) – Boca Raton, FL – June 5, 2017
For the most part I enjoy working with everyone here. No environment is perfect but we make the best out of it. I have made some amazing friends. For the most part it is a very laid back atmosphere. We have bagels and donuts every Friday.
The opportunity to work as a Loan Officer with ResMac has made my originations so much easier. The Marti system is user-friendly and helps me stay on top of my borrowers and the operations behind each loan. It has made a tremendous difference in my production numbers.
Automated Origination Platform, Remote Flexibility, Compensation is strong
Fast growing company with state of the art technology. Our own proprietary system outperforms any of the popular systems out there. Management is local and accessible at all times. It is exciting to be a part of building a company with it's sights on the future.
Good Management Team, technology, income and benefits
Wholesale Underwriter (Former Employee) – Remote – March 3, 2017
Th CEO will not address the continuing lack of production then sent out an email about looking to be sold. The AEs have no ability to produce any business but the CEO puts the blinders on and then they just lay off hard working underwriters instead of addressing the poor sales team. When I first started we had production and I think I have gone through 3 UW managers or something like that. Also Retail branches are leaving left and right. Poor systems and average compensation - don't see the long-term growth or even making it.
Management seems to actually want to help but not allowed to
Post Closer (Former Employee) – Boca Raton, FL – January 20, 2017
You will be laid off within a year of working for this company. They only offer temporary employment even though they do not tell you that at the time you are hired. I worked in the corporate office in Boca Raton, FL and they hired dozens of people in the year I worked there. After New Years Day, all of those people were terminated. Beware of this company
My every day work was /is joyful. Working with great people at office. Full supporting team of people in our branch and immediate respond from underwriting staff makes it easy to do business. Company's communication works well.
Terrible management, processing has no customer service and they also do not secure sensitive materials such as borrower's personal information. If you value your personal information, go to another financial institution.
I enjoy working at ResMac. You can really step in and make a difference if you are eager. If you have an open mind, are great with people, love to be innovative and seek to be challenged - then this the place for you!