Restoration Hardware Employee Reviews

3.4
Overall rating
Based on 563 reviews
Ratings breakdown
5137
4143
3151
259
173
Sort by: Helpfulness | Rating | Date
Found 554 reviews matching the search See all 563 reviews
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Customer service orientated
Client Care Advocate (Former Employee) –  West Jefferson, OHJuly 18, 2018
I worked there for two years and after the 1st year there were major changes in how they treated the customer focus. I loved the beginning when there were the changeableness.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Cult like atmosphere with inexperienced leadership
Customer Service Representative (Current Employee) –  Corte Madera, CAJuly 14, 2018
Company pushes core values on you like a cult, but fails to live up to what they preach. Very aged bias, 90% of leaders are in 20’s to mid 30’s and lack experience to lead. Organization reminds me of high school if your not in the popular crowd forget it they will treat you poorly. Working here is the worst possible move you can make. Until leadership cares about the people turnover will be RH’s biggest liability. Practice what you preach each day and please educate and train your leadership team because the majority have no clue how to lead and so many are threatened by their own peers.
Pros
None
Cons
Poor Leadership from mid to senior level and they don’t seem to care
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Terrific place to work
National Director of Home Delivery (Former Employee) –  U.S. and CanadaJuly 9, 2018
Being a national company with many years of negative earnings, there were many opportunities to shine and produce at RH. Culture is upbeat and exciting in the stores. Not as much in operations while I worked there, though. Very solid leadership group who believe in what they are doing and they are driven to succeed.
Pros
Well organized and growing appropriately.
Cons
None
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Adequate
Material Handler (Former Employee) –  West Jefferson, OHJuly 9, 2018
Typical Warehouse work, cold in the winter and hot in the summer. had an issue with bed bugs but seemed to get it under control immediately. Decent place to work.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good job
Operations Specialist (Former Employee) –  McLean, VAJuly 9, 2018
it was a great career. I would recommend this company to anyone that is looking for a career or a job it. You get out of the company what you put into it.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive company who strives to be the best
Gallery Leader (Former Employee) –  Indianapolis, INJuly 7, 2018
It was the most challenging job, but also the most rewarding. The company had a vision, and stuck to the vision no matter how hard times were. Sometimes the company moves too fast i order to stay ahead of the competition. It is a great company to work for.
Pros
Constantly promoting teamwork and collaboration
Cons
Hours were very long, and did not end once I got home.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A Hard Job
Recieving Associate (Current Employee) –  Centerville, OHJuly 6, 2018
The receiving associate job requires a good amount of strength and energy. The managers often dont seem to understand the receiving team as they are all more sales based and have almost all been promoted from sales backgrounds.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company with a solid foundation of values
Leader (Current Employee) –  CaliforniaJuly 6, 2018
-Respectful of work-life balance
-Collaborative and team centered.
-Caring and hardworking managers and designers.
-Out of the box thinking celebrated and rewarded.
Pros
see review
Cons
compensation, lack of 401K company matching.
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good employees
Operations Manager (Former Employee) –  West Jefferson, OHJuly 3, 2018
Liked all employees, got along well with everyone. Workplace clean & somewhat organised. Needs to be more employee friendly & to keep moral high. Moral was very low
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Volatile Organization
QA Director (Former Employee) –  Corte Madera, CAJuly 3, 2018
Technology is an afterthought. CEO makes a business mistake, everyone else takes the blame; CTO, CIO, Directors all left and or laid off.

Avoid at all costs.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great place to work
Customer Service Representative (Former Employee) –  Grand Prairie, TX 75051July 2, 2018
Work atmosphere inspired quality over quantity, kindness and patience over competition and bullying in the workplace. Overall a kind of family environment.
Pros
Kindness to all
Cons
The location closed resulting in people losing their jobs
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun to work at.
sales associate (Current Employee) –  Chesterfield, MOJuly 1, 2018
Its a everyday great day job, i've learned to communicate and understand each and one of our customers there. The management is a plus always doing their job and making sure their employees are ok.
Pros
great benefits, great people, and great customers always nice.
Cons
far drive
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Innovation focus, non-traditional structured work environment
Senior Director ~ Home Delivery and Strategy (Former Employee) –  Corte Madera, CAJune 28, 2018
Company was continually focused on innovation, challenging the norm of business operations. It made it an exciting and challenging place to work.

The cons would include lack of focus and direction to complete initiatives. The leadership team would often change direction, loose focus on key initiatives - slowing down progress.
Pros
Exciting/dynamic work environment focused on innovation
Cons
Favoritism, lack of dedication to execute plans
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great atmosphere and team work with peers.
Associate Client Advocate (Former Employee) –  Grand Prairie, TXJune 27, 2018
The employees are focused on ensuring the clients are treated well, and work together to make this happen. Policy changes were communicated effectively.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
N/a
Email Associate (Current Employee) –  Grand Prairie, TXJune 25, 2018
This was an awsome company to work for. I wish we were able to accrue sick time faster. However, they were very flexible with schedules.
The people were amazing!
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Retail.
Design Consultant, Customer Service (Former Employee) –  Westport, CTJune 24, 2018
Retail-wise RH is a good company. Great ethos and culture. Management is hit-or-miss, petty and inconsistent. Has the feel of a girls in HS clique. Must have artistic bent or want to break into interior design field.

The workday can be busy but doable. One of the best retail places to work.
Pros
Coworkers
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
RH Culture
Everything (Former Employee) –  Tracy, CAJune 24, 2018
When high level people have a career change and new one is in, everything and every one changes in a snap. Most are fake and a couple of the Leaders are amazing.

Work life balance is BS. They don’t match 401k. They all choose their words wisely so they can come back and stab you in the back. They tell Youone thing and then do another. They make process rules without making the procedures. They ask you to live core values but half of the supervisors and they managers don’t do it- or fake it. Most will support you and help if it makes them look good.

They ask you to do overtime but when you need a vacation they can’t help. People are cool, they sometimes provide you lunch, and you get paid. Cool job for now but not for a career advancement with many of the high level people always leaving and going- they are slow with our new technology.
Pros
Sick time
Cons
Worklife Balance, 401k and Leaders
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dont work there
Restoration Hardware (Former Employee) –  Jurupa, CAJune 22, 2018
Its not worth your time, labor is way to much for what youre paid and everyone there is sketchy. I had no idea what my job title was i still dont even know now.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A busy and safe workplace with good management
Returns Clerk (Former Employee) –  Essex, MD 21221June 22, 2018
I stayed busy mostly the whole day through. It had a good work atmosphere and the employees were nice. Most of the work isnt very difficult. If you have experience in picking/shipping/receiving then you will pick up on their system and how it works quickly. The returns process is probably the most difficult.
Pros
Raffles, vacation, sick time, paid holiday
Cons
Working as a temp too long to become permanent
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great exposure to interior design / beautiful product to work with
Associate Interior Designer (Former Employee) –  West Hollywood, CAJune 20, 2018
Fantastic experience.
Great projects and colaboration between teams. The product to work with is so good and so broad that it makes it fun to play around with your design.
Pros
Great experience
Cons
working weekends
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Restoration Hardware. Our community is ready to answer.

Ask a Question

Ratings from women

2.8InHerSight Score

2.4Personal Development

3.6Career Opportunities

2.6Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight