Professional Growth Available
Loan Servcing Specialists (Current Employee) – Greenville, SC – April 7, 2014
Enjoy being in the downtown different eating locations for lunch. Love the option of taking 30 minute to an hour lunch. A typical work day consists of reviewing customer inquiries and deciding whether it needs to be escalated or if there is a simple solution. We open task for solutions to any tax, insurance, payment and/ or credit dispute that needs special attention. I also set up automatic payments, process payoff request, index documents into the system. reverse fees and request payment refunds if necessary. We also work with little to no supervisor, although we do a very understanding supervisor. I really enjoy my co workers, because we have a good relationship, work together as a team. The most enjoyable part of the job is being able to handle situation to ease the customers mind. There really isn't a hard part to the job.