Thank you very much for the candid feedback on your experience at Rewards Network. I am very sorry to hear you had a negative experience while working at Rewards Network. This is an exciting time for our company as we are building out a growth-oriented organization to drive from 10,000 restaurants in our network to over 50,000 by 2025. Our CEO welcomes direct feedback from all of our employees to help build stronger company, and any employee is welcome to discuss concerns with the People Team. We have many very seasoned high performing Account Executives across the country and are continuing to build the team with seasoned professionals. We appreciate the feedback and strive to build a fun, high performing culture.
Thank you for your insight. We provide two different services to restauranteurs – marketing services and merchant cash advance programs, all of which are pay for performance and based upon the ebb and flow of the business. We understand that our programs aren’t for every client and trust our sales staff to identify the most appropriate solution for prospective clients. We also provide robust reporting via Client Trend Reports and other proof of performance communications to highlight to our clients the return on their investment with Rewards Network. With helping over 97,000 restaurants across the country and providing over $1 billion in cash to restauranteurs, we are proud to continue serving the restaurant industry with our unique finance and marketing services for over 30 years.
Both our marketing and finance products are pay for performance and work with the ebb and flow of our client’s business. However, we believe in taking a consultative approach and provide multiple touch-points to ensure that our prospective clients understand what the ROI on their investment will be, providing full transparency of both cost and return. We have helped over 97,000 clients across the country with their marketing and financial needs – helping increase diner spend by 13% more on average per check and providing over $1 billion dollars to restauranteurs in our 30+ year history.
We’re always looking at ways to ensure the company can be most efficient, which did include relocating several teams from our former Hollywood office to our Chicago location to further centralize our corporate team’s efforts. As part of that transition, we provided our employees notice months in advance, training and support to help them with their job search, and a robust severance package to assist them during their transition.
Thanks for the insight you’ve provided! We believe in a work environment that is fun, rewarding and challenges your skills in order to develop yourself professionally. We’re a team here and each one of us has a direct impact on the success of the overall organization.