Richmond American Homes Employee Reviews

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5.0
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Excellent training, ability to grow
Sales Associate (REA) (Former Employee) –  Salt Lake City, UTMarch 20, 2019
Richmond provides excellent training for their employees. They truly care about giving you the tools to succeed. I have gained great knowledge of the Real Estate industry working for them.
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1.0
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Stay away it’s a working grinder
Sales Associate (Former Employee) –  Denver, COMarch 16, 2019
I am a single mom and got laid off because I made few mistakes that I wasn’t even trained on those. Management doesn’t care about your well being and constantly text or call about your sales. Don’t take me wrong I understood my role and I was selling 2-3 homes a month. When you try to take off your earned days off they will give you a hard time and make you feel that you don’t really need those or approve only couple of few days you’ve requested. It’s ridiculous.
Also one of the managers always treat you like you are no one and she is a big boss. She doesn’t have any respect for anyone except herself.
Stay away from this company and find a better one to work for.
Pros
N/a
Cons
N/a
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3.0
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Company wants you to do everything! Not just build homes.
Construction Superintendent (Former Employee) –  Tucson, AZMarch 10, 2019
Being a super for this company means you will be required to wear khakis while digging out and resetting water meter boxes, picking weeds, checking on systems in models that are not working (pool equipment, garden pond pumps, etc), hooking up water buffalo to your personal vehicle and moving it to where ever a water meter is not installed yet, removing company signs not permitted by jurisdiction that on the streets illegally, installing and removing sales flags, pushing up fallen over portajohns, removing illegally dumped material on the work site, and some other nonsensical work for a site superintendent manager to be doing. So maybe they should let the employees wear jeans? You also have to build homes, but then also do customer service on homes. So doing customer service is another position held by another person at most builders, but at Richmond, your doing both for one of the least competitive wages in the industry. The builder teaches supers to be diligent with paperwork while letting sales staff make changes too late in the process but hardly tells the customer that's too late for changes at these times making all staff look incompetent. The super is forced to do something they were told in training would not happen as everyone in the office caves. So being diligent only saves your butt when you can show the management what was added at which stage in construction by the sales staff. These problems are continuous as supers set the correct expectations with the home buyers/owners and the company decides to go against their own gospel to save face for the survey.  more... The survey dictates an unrealistic narrative of the treatment of buyers and then homeowners once their home closes. It also can paint a negative picture of staff who are passionate about the jobs they do because expectations were not set correctly by others or were changed upon necessity by other staff. The super can do an "exceeds expectations" job in all aspects and build a quality house but the survey could be less than perfect for whatever experience the customer had or how they fill out surveys. The job was fine for the first few years I was employed. After adding customer service duties for several years it was time to move on. It was normal to hear "at least you have a job" or "it is what it is" countless times by management on a weekly basis. It didn't make any sense that the company started a Customer Experience Initiative that added a strict dress code, QA department, and the importance of survey results to each employee's bottom line and then let all customer service staff, all assistant superintendent go and also freeze the ability to hire temp labor for site maintenance. The supers had to do it all for no difference in pay even after the economic comeback. How can you have a great product with the best survey scores when you have one person doing it all? That same person is often responsible for multiple projects consisting of 30 plus homes. Think of how much the upper management pocketed. The business model is great and profits will be even higher if the superintendent can do multiple jobs without fair compensation. Think of how happy the shareholders are with one person doing it all. I believe the supers from this company are the best of the best because of this model, but the quality could be better and morale would be better if Richmond reverted back to a traditional builder model featuring a customer service department and reevaluated their CEI. And for god sakes let those guys wear jeans!  less
Pros
Hours and not working in office
Cons
stagnate pay, unreal exceptions, workflow is not realistic.
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3.0
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its a job
Home Care Specialist (Current Employee) –  ColoradoMarch 4, 2019
work with good people but upper management does not care of the employees. all they care about is saving money and putting out houses. does not care of the homeowners or the employees. more with less.
Pros
managers and coworkers
Cons
work all the time. get yelled at by homeowners and upper management
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1.0
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Your Family Deserves Better
Sales Associate (Former Employee) –  Saratoga Springs, UTMarch 3, 2019
If you enjoy having a life outside of Richmond American Homes, this is not the job for you. Money is good, but memories and time spent with your family are much more important. The management in Utah are fake, recognize only their favorites, and treat employees as property.
Pros
Being told the door is always open.
Cons
The door was slammed shut.
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5.0
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great company
Vice President of Sales (Former Employee) –  Itasca, ILFebruary 27, 2019
the only problem with the company is if a person doesn't have a collage degree they can not get hired as a sales rep I had a great employee that worked real hard and couldn't get promoted because she didn't go to collage but was a huge asset to the company and great at sales she left to go to a different company and did very well there
Pros
hours and management
Cons
polices
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5.0
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Fun Job
Warranty Technician (Former Employee) –  Henderson, NVFebruary 19, 2019
Great place to work. Only wish that the bubble never popped. Had massive layoffs company wide. Wished that construction wasn't such a gamble, would have loved to have grown with this company.
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5.0
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Productive, professional, ethical.
Sales Representative / Associated Broker (Former Employee) –  Scottsdale, AZFebruary 5, 2019
A clean slate to allow cultivating ideas towards success.

Communities throughout the Phoenix market targeting a variety of customer profiles

Name recognition throughout the Country.
Pros
National Builder
Cons
Distance to meetings sometimes.
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1.0
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Terrible company
Sales Associate (Former Employee) –  Denver, COFebruary 3, 2019
If you are thinking about this company please look at the different direction! The new management is terrible very unhelpful and unprofessional. I can compare to a different manager who got promoted and it is day and night. Most of the sales ppl are bullied at this time,the upper management are loosing checks from the buyers, inventory homes are not available.
Run away!!!! If you ask for a task from a manager you will not hear from them for a while even if it is an emergency issue. In the meetings they can’t even provide a breakfast.
Not sure if the upper management is aware about a new management unprofessional sistematic accusations but it is absolutely unbelievable.
Management has their favorite ppl as well and provide them with a new lot released and the other person is suffering.
Not a very good place of work.
Pros
N/a
Cons
Terrible management
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3.0
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to long ago to comment
Sales Associate (Former Employee) –  DFW, TXFebruary 1, 2019
Its been to long since i worked at Richmond American to accurately give a review. A typical day was opening the models, answering phone calls, no emails or cell phones back then. I assisted potential buyers looking for new homes in my community.
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3.0
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no
Construction Management/Suprerintendent (Former Employee) –  Denver, COJanuary 10, 2019
none
Live to Work is a solemn reminder.
I have no other comments about this company as the time I spent at Richmond Homes was fruitful with some enjoyable team member.
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2.0
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Back stabbing management, coworkers
Sales -New Homes (Former Employee) –  Denver, CONovember 24, 2018
This company totally discriminates by age. I am a woman over 45 and was pushed out by management bringing in their millennial friends who knew nothing and were terrible salespeople!
Pros
nice homes
Cons
terrible management, age discrimination!!
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3.0
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Nice place with bad managment
Designer (Former Employee) –  Jacksonville, FLNovember 24, 2018
Typical day at work: busy with clients, no breaks.
Learned how corporate politics work.
Management: bias and unbalanced
Workplace culture: good
Hardest part: Pleasing clients without support of management. Did not control over design decisions. Zero creativity and hard to work with management or no control over pricing even though you are held accountable for it, by ratings.
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1.0
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do not reccomend
Sales Associate (Former Employee) –  Kent, WANovember 14, 2018
the most unethical management group I have ever been associated with. Competitive sales floor pits on sales person against the other. they are only concerned with high pressure sales to get the buyer to write up a deal. high percentage of cancellations as well.
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4.0
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Good but not great
Superintendent (Current Employee) –  Orlando, FLNovember 9, 2018
Your typical corporate company with back stabbing employees trying to screw their way up the ladder. If you can manage not to get involved in the politics you can have a good career until the next management shift decides to bring in all their friends.
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1.0
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Great CO-Workers
Loan Processor (Former Employee) –  Denver, COSeptember 25, 2018
Great co-workers. Very hard to get time off. if you were not one of the favorites. They would micro-manage you until you quit. Management were always in meetings.
Pros
Salary
Cons
Micro Management
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5.0
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Great
Purchasing Analyst (Former Employee) –  Irvine, CASeptember 18, 2018
I love Richmond American Great company and great people. office procedures and systems are great. they have the latest in all computer programs really great company
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1.0
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Worst company I worked for
Home care rep (Former Employee) –  Orange Park, FLSeptember 8, 2018
Management does not know what they are doing the homes are built poorly and they think the way to happy customers is to buy them off.The good people are run off and the bad people get promoted
Pros
none
Cons
high turn over poor management
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3.0
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Long hours but able to work from home occasionally.
Warranty Rep (Former Employee) –  Denver, COAugust 8, 2018
I was able to work face to face with home owners to help them resolve any conflicts they may have had with the building of their home.
I had good pay and good benefits.
Pros
working with home owners
Cons
long hours and commute
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1.0
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Run!
Sales Associate (Current Employee) –  Jacksonville, FLAugust 5, 2018
Work anywhere else! Cut throat culture. Hostile work environment. Company steals your commissions. CEO and Divsion Management have no clue regarding Florida market. CEO stated that monkeys could sell his homes. Divsion Sales Manager cusses and rants continuously stating sales people dont do anything and are not needed so just fire them. Hire the next poor slob. Not in business to sell homes; rather, to take the preferred lender loans and sell them on secondary market. That's where this company makes its money. Their preferred lender can do no wrong. Zero communication from lender with sales or buyers. No rhyme or reason ever. Just throw the s#@$ at the wall and see what sticks. Just say no to RAH!
Pros
Benifits
Cons
Everything
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Overall rating

3.3
Based on 124 reviews
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3.2Work/Life Balance
3.5Compensation/Benefits
2.9Job Security/Advancement
2.9Management
3.0Culture

Ratings from women

3.6InHerSight Score

3.4Personal Development

4.2Career Opportunities

3.2Family Support

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