Certified Medical Assistant (Current Employee) – Midlothian, VA – August 22, 2019
The management here makes it IMPOSSIBLE for you to succeed at ANYTHING. You are expected to put this place over your LIFE. God forbid you have a doctors appointment and not on the managers good side, since job security is literally NON-existent. Meanwhile, you’ve got coworkers that are SLEEPING and you’re getting questioned about a time off request for half a day in 2 months. Lost a lot of good employees due to unfair management. If you enjoy being micromanaged and walking on egg shells as a “career” with zero advancement; this one is for you.
Patient Service Representative (Former Employee) – Richmond, VA – August 29, 2019
If you enjoy a very long work day full of unorganized management and unprofessionalism, this is the job for you. The money and stress isn’t worth it. Most don’t last a year here. A bunch of promises about things changes but they never do, and the changes that are made are completely unnecessary.
Patient Service Representative (Current Employee) – Richmond, VA – July 3, 2019
I have learned so much while working for RGA, there are so many people willing to guide you and teach, but they do not think about the fact that you have a life outside of their company. I am currently going through school and have a little one, they say they will work with you but then don't.
Medical Receptionist/Medical Assistant (Former Employee) – Richmond, VA – February 11, 2019
I came to this company with 10yrs experience and they offered me $15 per hour. That’s an INSULT! I’ve nevwr worked for a drs office where the medical assistant is responsible for answering incoming calls ALL day even while running clinic. Meanwhile the front desk staff don’t have to answer the phone AT ALL. RUNNNNNN!!!!
Medical Assistant (Former Employee) – Richmond, VA – September 6, 2017
I answered phones and scheduled appointments, registered new patients, and assisted the doctor when needed. I enjoyed working with the doctor as he would teach me and explain why he needed to do a test or order a lab.
Medical (Former Employee) – Richmond, VA – June 1, 2017
In the beginning I loved to work for Richmond Gastro, my health went down for a few months and I had to miss work and they were not very understanding about the serious situation I was in. I ended up having some surgery which I informed my management but when I called to return to work I never received any communication back.
Medical Assistant (Current Employee) – Chesterfield, VA – May 10, 2017
Consider all other options, the management here is a joke. Micromanagement would be a large understatement, if applying and accepting this position you want to make sure you get on their good side or your hard word WILL be unrecognized.
Medical assistant (Current Employee) – Midlothian, VA – June 3, 2016
Manager micromanages. Benefits gets worse year after year. Training is laughable because you are being trained by multiple people jumping in with there opinions on how to do something all the while the phones ring off the bat while patients are being seen, doctors interupt. Lots of back stabbing and drama. Don't apply unless you are really desperate.
Medical Assistant (Former Employee) – Richmond, VA – February 25, 2016
High volume office with 100 lines with incoming calls that ring incessantly, training is sub part and the doctors have unrealistic expectations for the staff, the pay is laughable, and the HR manager is a joke. Consider applying elsewhere
Medical Assistant (Former Employee) – Sugar Land, TX – July 29, 2015
Mornings were typically quiet as we prepared for clinic in the afternoons. My medical terminology increased tremendously. My co-workers were team players as there was no time to fall behind with any task.
Medical Assistant (Current Employee) – Richmond, VA – December 26, 2013
A typical day at work would consist of answering numerous phone calls as well as assisting the doctor with patients. I have great coworkers that display greata teamwork. The hardest part of the job would be answering the busy phone line.