Field Support Representative (Former Employee) – Portland, OR – October 20, 2018
The leadership in this company is very unethical and will take advantage of you at pretty much every level of the company. They lie directly to their staff and they will undermine a person's growth simply to make themselves look better.
Unfortunately I was not cut out to be a sales man which is what is required at Ricoh. And because of my IT background I thought that would be the field of interest that I would be placed in. But that changed within the first few months after being hired and so the job became a not so good match for my skillset and attributes. But if sales is your thing then Ricoh is a decent company to work for.
low pay with no room for advancement, management treats employees like their incompetent
On Site Service Specialist (Current Employee) – Kingsport, TN – October 18, 2018
There is absolutely no room for any overtime, not even 1 minute. If you happen to go over on your time by that minute, before you even fix it yourself, management is calling you to make sure you take care of this. They act like they don't have any faith in their employees to manage rectifying any overtime issues. They treat most employees as if they are incompetent to even problem solve or think for themselves. No room for upward advancement.
daytime hours monday through friday
low pay, lack of responsibilities so the job became boring with nothing to keep busy with.
Senior Financial Analyst (Current Employee) – San Juan, PR – October 16, 2018
Almost all employees have very good communication and we get along very well. The management recognizes the effort we make and they let us know. The company understands that you can always improve processes and listen to employees.
Anonymous (Current Employee) – Malvern, PA – October 16, 2018
The company has endured too many massive organization changes and culture disruptions over the past 15 years and the environment is now demoralizing and toxic with routine layoffs and cost control measures that impact the abilities of people to do their jobs on a daily basis.
It's an exhausting and depressing place to work. It wasn't always that way but now it is and that's just a shame.
Field Sales and Support Representative (Current Employee) – Indianapolis, IN – October 15, 2018
Responsibilities include going to various accounts throughout Indianapolis and provide sales and support duties as needed. Position requires to be willing to go to various accounts and assess ways to improve and benefit the account.
Sr Specialist Customer administration/ Team Leader (Former Employee) – Houston, TX – October 12, 2018
During my tenure with Ricoh I gained a tremendous amount of experience as it relates to customer administration and analytical problem solving. Solid foundation for my 20 year career with their company.
Account Management & Sales (Current Employee) – Fenton, MO – October 8, 2018
They allow you the freedom to do your thing and decide what you're doing each day. But management isn't very helpful or knowledgeable about the applications the sales floor uses. The worst part is the bonus structure is so confusing and complex that nobody understands it or can explain it. None of the employees can verify if their bonus is even correct