Happiness rating is 57 out of 100
3.4 out of 5 stars.
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Ricoh Employee Reviews for Service Delivery Manager

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Job Title
Service Delivery Manager5 reviews
United States5 reviews

Ratings by category

3.3Pay & Benefits

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Found 5 reviews matching the searchSee all 4,982 reviews

Ricoh is good company to work for. I liked the fact that you can advance in the company.

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The most useful review selected by Indeed
A typical work day is from 8-5 with weekends and major holidays off. Over the years you have the opportunity to advance your career. My favorite part of my job was working with the customers and technicians. Most of the time your in the field working and interacting with the customers. You do have some traveling but for the most part you are home in at a reasonable time.
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Too many changes

Seems to be constant changes. No clear direction for the company at this time. Morale is very low right now due to all of the changes and a lack of direction.


Good benefits


Poor direction of the company
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Ricoh insights

Based on 1,102 survey responses
Areas for improvement
  • Sense of belonging
  • Fair pay for job
  • Trust in colleagues

Working for Ricoh is a rewarding experience.

Being on the global team required patience and flexibility working with people around the world. Understanding the cultures is important as we work as a unified team. Each region as it's own back end systems making it challenging to work through new processes. I enjoyed developing strategies for our customers and solving their problems.
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Great place to work

Management has refocused on Services lead strategy to drive solutions oriented sales. Provide a full range of hardware and software solutions for their clients.


Work from home.


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Working at Ricoh

I have learned a lot working here. Mostly business management and and managing employees. I have a great team and I have enjoyed my experience here.


Great people, Thriving business


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Overall rating

Based on 4,982 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture

Ratings from women

InHerSight Score
2.4Personal Development
2.9Career Opportunities
2.4Family Support
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