Running errands, copying paperwork, making and receiving phone calls and answering guests questions to the best of my ability. I've learned proper telephone etiquette and how to work around others. The workplace is very calming. We try to keep it this way for the families that visit and the residents. The hardest part of being a receptionist is not having an answer to every question asked, but my fellow co-workers do help me a lot. The most enjoyable part of my job is getting to meet new residents and see new faces everyday.