Working at Right At Home: 3,397 Reviews

over all the company is a good place to work on.

Patient Caregiver (Current Employee) - Fairfax, VA - August 30, 2017

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A typical day at work would be taking care of patients who are not able to take care of themselves. Wash them clean their house, cook a little meal for them. I learned to appreciate life, and to be patient and more caring I learned to manage my time properly since I had couple clients a day. I met different people with different beliefs and it was fun to learn other cultures The hardest part of the job is that you get to see a lot of people who one were able to do for themselves and now they can't do it anymore The most enjoyable part is that I get to be a part of their all being, taking care of them and making sure that they are comfortable.

Pros

not enough hours

Cons

working independently

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Flexible schedule, meaningful work

Caregiver (Current Employee) - Reno, NV - December 1, 2023

Flexible schedule, meaningful work. Can be as fast paced or slow as you want really. If you like to have a say in when and where you work, and you enjoy helping others- I recommend trying it out!

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It’s what you make it.

Scheduler (Former Employee) - Kansas City, MO - December 1, 2023

I’ve learned more in depth of the scheduling side of things. Management was cool they give you chances to redeem yourself just sometimes one of them can come off like they don’t care what people are saying but if you ignore that you will be fine

Cons

No benefits, being on call pay sucks, unpaid lunch breaks

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I was only part time working at right at home. Regarding the PTO, Paid Vacations, leaving a shift. I did not know about any of these.

In Home Caregiver (Former Employee) - Merrillville, IN - November 30, 2023

Doing what is expected of you would be considered a typical day at work. I learned how to have lots patience, and to listen to what is being said rather then voice my opinion. I am learning a lot about dementia, Alzheimer's. and helping people that are visual impaired. I am a well rounded people person. What I enjoy about the job is putting a smile on their faces, and let their faces light up like a Christmas tree when I enter the room, they know they are about to be well taken care of.

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I Love It But…

Caregiver (Current Employee) - Reno, NV - November 29, 2023

I love working for RAH. My only problem is that they don't give enough hours. You could be working 14 hours a week. And being around your client, you realize just how expensive in-home care is… you aren’t guaranteed full-time hours if you want it, and to make full-time time, you must go from client to client. And in this economy, gas isn't cheap.

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Amazing company to work for

CNA/Caregiver (Current Employee) - Wilmington, NC - November 27, 2023

I love that I have flexibility and can spend one on one time with my clients... I've learned so much about alzheimers and dementia and they encourage me to learn more!

Pros

Family oriented, great training, client and caregiver matching

Cons

The oay could be a little better

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Official response from Right At Home

November 29, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you

great

Caregiver (Current Employee) - Delray Beach, FL - November 26, 2023

working with right at home have been such a great experience. meeting so many different families and helping take care of them. it was flexible for me.

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Official response from Right At Home

November 29, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you!

Fun workspace and good people

In Home Caregiver (Current Employee) - Tyler, TX - November 26, 2023

What is the best part of working at the company?Getting to know my clients and making them feel comfortable having new people around them.What is the most stressful part about working at the company?Not be able to find people that’s in my community.What is the work environment and culture like at the company?It be like kinda of stressful but when you get to know them and feel safe it will be stress free .What is a typical day like for you at the company?Mainly go to my shift if it a over night or 8 hr shifts every day

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Official response from Right At Home

November 29, 2023

Thank you for your review of this Right at Home franchise office.

Good company

Caregiver (Current Employee) - Westwood, CA - November 24, 2023

You can choose what shifts you like and they don’t pressure you into anything , most of the clients are nice , there are a few mean ones but hey that’s what you get when working with the elderly.

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Official response from Right At Home

November 29, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. Thank you

The culture shifted after the coporate office purchased the franchise.

Sales/Marketing (Current Employee) - St. Louis, MO - November 22, 2023

Upper management took away my bonus structure and doubled my territory within a year of taking over the office. The Corportate Headquarters did not honor my 8 years accrued PTO when they purchased the franchised.

Pros

I enjoy working with the offce staff.

Cons

The director gets little freedom to my choices, There is NO team approach when working though issues or coming up with new ideas.

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Official response from Right At Home

November 29, 2023

Thank you for taking the time to share your feedback with us.

Proactive enjoyable management very suppotive.

Senior Caregiver (Current Employee) - MID SUSSEX - November 22, 2023

9Am to 5pm I have expandedmy knowlege of computers and the new pitch computer system which has been a real struggle for me but with the continuing support of the management and all of my colleagues I love being out in the community with our service users and interacting with everyone.

Pros

Great team and support from management

Cons

Na

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Official response from Right At Home

November 29, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you

If you are a caretaker because you care about the clients skip this company.

Home Health Aide (Former Employee) - Billings, MT - November 20, 2023

I loved my job. Working with people who appreciate and need you is rewarding. Some job duties include standby shower assistance, lotion, and other hygiene help—as well as meal prep and housework. I learned how fragile we are and how important it is to have a support system. However, RAH does not have much in the way of workplace culture. They claim to be scheduling a company-wide meeting, but it never happens. The most enjoyable part of the job is to be able to give back to someone who has given so much to our country. The hardest part of this job for me was working for a company that does not value its clients, in my opinion. They are willing to lie to them to suit their agenda. In addition, this company forces even the lowest-level employee to sign a non-compete agreement that says, for whatever reason, if you leave the company, you may not work in your field for a year. You can not work for another company, you can not work for yourself you can not even consult in the field for 12 months. And the owner is willing to leave voice mail threatining to put a lien on your home if you fail to abide by the contract. Yes I am a disgruntled employee. But I am fifty years old and I have never reviewed a company as negative until now. If you see this review keep on looking for another place to work. If you take a chance on them do not sign that contract. They will likely try to sue me for this review.

Pros

The pros of this job can be found at any company. It's the people you work with

Cons

The owners are not honest and they treat clients like crud.

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Official response from Right At Home

November 22, 2023

Thank you for your review of this Right at Home franchise office. We are sorry to hear your experience with this office was not as positive as we would like. If you would like to provide more information about your experience with this office, please contact our Employee Brand Ambassador at employeeeexperience@rightathome.net. Thank you.

Good place to work overall.

CNA/Caregiver (Current Employee) - Westminster, MD - November 17, 2023

Work is demanding yet rewarding.Learn much about human behavior overall.The Agency's clients I provide service to are often very labor intensive and physically strenuous therefore difficult for many of my peer employees to provide service to long term.I enjoy learning new concepts, techniques, methods and perspectives from everyone I've worked with and for.

Pros

Full benefits

Cons

Low wages

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Official response from Right At Home

November 22, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you

Hmm

Caregiver (Former Employee) - Merrillville, IN - November 17, 2023

They never gave long shifts and the pay is not livable nor did they ever stay true to their word. The clients are actually wonderful despite the worksplace

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Official response from Right At Home

November 22, 2023

Thank you for your review of this Right at Home franchise office. We are sorry to hear your experience with this office was not as positive as we would like. If you would like to provide more information about your experience with this office, please contact our Employee Brand Ambassador at employeeeexperience@rightathome.net. Thank you.

Needs improvement but great

Caregiver (Current Employee) - California - November 16, 2023

They need more structure in how to assign appropriate caregivers depending on clients need. They also need to provide more training but they are working on it

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Official response from Right At Home

November 22, 2023

We appreciate you saying such kind things about your experience with Right at Home. Thank you for taking the time to share your feedback with us. Right at Home franchisees enjoy hearing from you and take pride in providing an all-around exceptional experience. It means so much when (employees/clients) share their experiences. We are happy this local office was able to meet/exceed your expectations

Lack of support.

PCA Personal Care Assistant (Former Employee) - Darien, CT - November 14, 2023

In this industry better employees would be available if compensation including benefits were better. Hard work for minimum pay.There was no formal training or standard protocols. Simple tasks were made more complicated.

Cons

Client unknown info makes the job more difficult., Expected to run clients day to day at a high standard yet not compensated fairly.

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Official response from Right At Home

November 15, 2023

Thank you for your review of this Right at Home franchise office. We are sorry to hear your experience with this office was not as positive as we would like. If you would like to provide more information about your experience with this office, please contact our Employee Brand Ambassador at employeeeexperience@rightathome.net. Thank you.

Meeting new ppl..making a difference

PCA Personal Care Assistant (Current Employee) - Chester, VA - November 9, 2023

I genuinely like helping people...and I love the flexibility working here. I don't love my shifts being taking without anyone letting me know. When holidays come..the staff will call the clients letting them know that its more pay for holidays..and will ask you to work the day after so they dont have to pay you holiday pay. They start with 13 dollars..it will take you forever to make 20. They send you 30 min out for a 2 hr shift. That's 26 dollars..and just know that 2 hrs you will be busting your butt. They only reimburse if you are taking the client somewhere...and its barely covers the gas you used. They will offer you a 1 dollar more for a shift no one wants to do. As if you can't count...you're working 4 hrs...1 dollar extra gives you 4 dollars 😂😂😭 . Ppl jumping for the opportunity to make 4 dollars is wild. They will make these horrible hrs...to help the client save money...meanwhile you're making nothing for less time and more work I could go on. We dont make half of what they get for us an hr. It's criminal actually.

Pros

Flexible hrs, weekly pay

Cons

Poor hr pay, Not much advancement, a lot of driving to clients without gas remebrustment

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Official response from Right At Home

November 15, 2023

Thank you for your review of this Right at Home franchise office.

Good place to work

Care Assistant (Former Employee) - Newcastle - November 8, 2023

It was good the time I was there I’ve left now but I would definitely recommend this company to anyone your made welcome and it’s like a big family clients and colleagues as well as office staff are amazing if my circumstances didn’t have to change I’d be still working with them

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Official response from Right At Home

November 15, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you!

Productive and great work environment

Caregiver (Former Employee) - Lafayette, LA - November 7, 2023

Fun workplace & get a lot of hours . Nice staff. Hardest part is when workers would call in at a late moment. They had a lot of staff that gave us encouragement & made us feel appreciated

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Official response from Right At Home

November 15, 2023

We appreciate you saying such kind things about your experience with Right at Home. Thank you for taking the time to share your feedback with us. Right at Home franchisees enjoy hearing from you and take pride in providing an all-around exceptional experience. It means so much when (employees/clients) share their experiences. We are happy this local office was able to meet/exceed your expectations

This experience has been awesome.

Caregiver (Current Employee) - Bryan, TX - November 7, 2023

What is the best part of working at the company?Flexibility, pay, time off and it’s a grate experience What is the most stressful part about working at the company?I have no stress. You choose your hours and your shifts. You don’t take work home.What is the work environment and culture like at the company?It’s very peaceful, safe and fun.What is a typical day like for you at the company?I go in at 9 am take 2 hour lunch and I go back in for 2 or 1 shift depending on the day. I care for my patient and I go home.

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Official response from Right At Home

November 15, 2023

Thank you so much for recognizing the hard work the Right at Home team puts in every day. Your satisfaction is a top priority and we love hearing from you. We are so glad you had such an exceptional experience. Thank you

The experience wasn’t pleasant at all.

Supervisor (Former Employee) - Skokie, IL - November 5, 2023

What is the best part of working at the company?The pay was okay. I enjoyed the customersWhat is the most stressful part about working at the company?The management. They lied a lot. Didn’t have things structured. Bad communication. They don’t care about the workersWhat is the work environment and culture like at the company?The company itself the culture was bad. They had no idea of what was going on most of the time.What is a typical day like for you at the company?The clients were pleasant but the office was horrible. The clients were elderly and appreciated the care. The office you couldn’t do enough for them even if the clients were pleased

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Official response from Right At Home

November 15, 2023

Thank you for your review of this Right at Home franchise office. We are sorry to hear your experience with this office was not as positive as we would like. If you would like to provide more information about your experience with this office, please contact our Employee Brand Ambassador at employeeeexperience@rightathome.net. Thank you.