Righttime Medical Care Employee Reviews for Call Center Representative

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3.0
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Call Center Representative (Former Employee) –  Crofton, MDJuly 18, 2017
Ability for job advancement, yet management does not assist in employee growth. Management unwilling to provide pay raise unless you advance to new title. Management also is incredibly strict on arriving on time, penalized for clocking in 1 min late even if weather is bad. Also penalized on time missed due to health or school reasons.
Pros
free lunches, job advancement, training
Cons
employee growth, pay advancements, work/life balance
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3.0
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Not a fun place to work, very interesting
Call Center Representative (Current Employee) –  Crofton, MDFebruary 28, 2017
A typical work day is continous phone calls, no 10-15 minutes breaks during a ten hour shift. Only 30 minutes for lunch. No talking to co workers while on the floor, and no cell phones even if you have family emergencies, the company doesnt care. No job security. No union. The good thing about the company is you get to help patients that need your assistance/guidence in getting care urgently. And it makes you feel good at the end of the day knowing you were able to help a child, or elder get help
Pros
work schedule
Cons
No union, short breaks, and do not value their employees
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5.0
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Very Professional
Call Center Representative (Current Employee) –  Crofton, MDAugust 24, 2016
I enjoy my coworkers, the managers, the entire company. It's nothing bad about helping out patients that are sick to make them all better, and leave them smiling.
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Overall rating

2.8
Based on 63 reviews
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Ratings by category

2.5Work/Life Balance
2.6Compensation/Benefits
2.4Job Security/Advancement
2.3Management
2.5Culture

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