Manager (Current Employee) – Santa Monica, CA – April 17, 2018
The people make this organization work -- not the leadership, not the broken processes (where they exist). It is the relationships that drive decisions and enable the company to do what it can. The interview process is a fair representation of what it's like to work there -- if you enjoy that process, you'll love working there. If you dislike it, then no amount of money will make the work experience better.
A company I loved and admired, but riddled with management woes
Software Engineer (Current Employee) – Los Angeles, CA – November 15, 2017
I honestly loved the advertised culture, but Riot has changed a lot in the past couple years. There is very little room to advance, and in general, the company doesn't seem to have a solid vision or strategy for where it wants to be in the next year or two. I feel that many of the leaders don't know how to enact policy or really help the organization evolve positively. I mentioned that Riot has changed a lot, but it hasn't been due to the leaders making the engineering organization better; it feels more like a slow erosion, where they try to maintain a status quo and often stifle any rumblings of change.
Lunch and dinner are fully subsidized for now, "Unlimited" PTO, Shared Success Plan
Limited growth opportunities, difficult to affect change, leaders preach a culture of feedback, but rarely display any effort to change.
Accountant (Current Employee) – Los Angeles, CA – October 30, 2017
Riot Games by far is the best company to work for. Unlimited PTO, 401k matching. They also have a great work life balance. The only negative regarding Riot Games, is there is no room for advancement. Riot tends to hire from outside rather then promote from within. Therefore you can find yourself stuck in one position for a long time.
Facilities (Former Employee) – Los Angeles, CA – September 15, 2017
I loved coming to work and every challenging project that was given to the team. I learned a spectrum of skills from creating PO's for finance, creating guidebooks, workplace safety and guidelines, security, IT, Leadership skills, construction, and so much more. Management for my department specifically has never had a "safe" environment and felt like a shark tank. The team members pulled together to exceed expectations of the services we provided and we managed to achieve successful operations without the guidance of Leadership or Direct Managers. The hardest part about the job is that any problem or challenge can arise with no moments notice and may involve time sensitivity or impacting situations. The most enjoyable part of the job was being able to create relationships throughout Riot in turn teaching and learning new things everyday.
Free Breakfast, Lunch, and Dinner. Arcade, electronics perks, great benefits. Meeting life long friends you can depend on.
Management is very unstable. No advancement opportunities for the hard working people at the bottom.
Project Coordinator (Former Employee) – Los Angeles, CA – June 26, 2017
There is no room for growth here. If you're hired, you probably won't be doing what you applied for. Management is a "boy's club" and a joke. Not challenging, if you try to do more or improve and make changes to a poor process, you're pretty quickly shown the door.
Live Broadcast Technical Director (Current Employee) – Santa Monica, CA – May 14, 2017
A great place to work for a hungry individual not just because they offer free lunch and dinner at their cafeteria, but also when it comes to growth in the company and as an individual. The culture is rich and fun.
Facilities Assistant (Former Employee) – Los Angeles, CA – March 15, 2017
The Facilities department has some Job Security/Advancement issues, however the workplace culture throughout the company is phenomenal. Facilities in particular does have a rather poor work/life balance, however it also tends to be extremely satisfying within that team as they have an extremely amazing camaraderie. Benefits are extremely competitive, compensation could use some work. Management is growing and adapting constantly. But ultimately this place is heaven on earth for any gamer looking for a place to have a career.
Free lunch and dinner, PC Bang + Arcade, Nap rooms, beautiful campus
Occasional political feuds, growing pains, feeling guilty about having to leave the office at the end of the day
Security Officer (Current Employee) – Santa Monica, CA – September 5, 2016
My primary function as Security Officer At Riot Is creating a visible deterrence For prevention of crime,customer service assist with the functions of physical and personal security and safety measures for clients and the general public, protect property from theft or damage. Other duties include access control, crowd control, list management,emergency response, searching, law, policy, and regulation enforcement.
Transcriber, gaffer, grip and PA (Former Employee) – Santa Monica – July 15, 2015
Riot Games was by far my favorite job that I have had the pleasure of obtaining. My co workers were just the best people on earth. They were super knowledgeable in their fields of expertise and really helped me feel welcomed. The management was very easy to get used to and had no problems doing the tasks they asked for. The best part of the job was going on location and filming at Blur Studios. Got to see and work hands on with a lot of professional equipment. Best company to work for and their endless amounts of cereals made each day a whole lot sweeter.
Exciting workplace with a gamer culture and a lot to prove!
Software Engineering Intern (Former Employee) – Santa Monica, CA – October 27, 2014
I learned how to build an API using Node.js; my project felt awesome, because even as an intern, my work was impactful and I knew that someday, my feature would ship to a live environment.
Management is an interesting beast. As a software engineer, there's a few people at play that you have to be cognizant of. Development manager, which deals with developer relations and how productive a team can work. Engineering managers, which are technically "the boss" of a specific team and/or function, and "product managers", who drive the priorities and the workflow of the products of teams in play. The problem here is that even if the dev and the product manager likes you, if the engineering manager has a reason not to, you're out. There's nothing you can do to change that.
Lesson learned? It doesn't matter who else you please, if your direct (engineering) manager doesn't like you, you're boned - good luck ever working there again.
Co-workers were awesome - most of them were pretty young, but the odd time you'll encounter a "dinosaur" - someone who's been around for a few years and knows the tech stack like it's their own child (probably because they built it, heh!). The open office environment really lends itself to a greater sphere of influence and learning, since anyone around you can give you good feedback, and give you the tools you need to succeed.
The hardest part of the job was really focusing on specific priorities - sometimes, a lot of work can come up, and you need to understand where to draw the line, and how exactly to ensure that you stay on top of your workmore... obligations whilst not going insane in the process.
The most enjoyable part of my day, though, was taking a break at random times during the day to play a game of League of Legends. Being a part of a gamer culture is definitely what makes Riot such a great company to be a part of.less
$10 off dinner if you stay late, game at work (breaktime!), gamer culture/atmosphere
Powerhouse game developer, clinging to an outdated "start-up" mentality
Analyst (Current Employee) – Santa Monica, CA – August 29, 2014
Riot Games is second to none. Benefits and work environment are the best in the industry, but like everywhere else in game development, monetary compensation lags severely behind the enterprise software development companies. Perks like unlimited PTO, company-wide vacations and a semi-annual hack-a-thon make Riot an amazing place to work, but with meteoric growth comes problems of astronomical scale. Riot was built by entrepreneurs, and still clings to that "we're a startup company, playing loose and cowboy with the rules in order to get the product out the door" which worked in 2009 when Riot had startup numbers of employees, and players still thought that League of Legends was just another Warcraft3 mod. Now, with over 1200 employees worldwide, that procedureless, startup mentality is starting to bite Riot. Cadenced deployment, something that enterprise software and many other game companies perform without a hitch as a basic process of development, is still a rather frenetic and error-fraught process, as developers, artists and designers check content directly into the production pipeline at the eleventh hour, causing the teams responsible for deploying the latest patch worldwide no end of headache, and the appearance of reinventing the wheel every two weeks. That being said, the individual Rioters are nothing short of extraordinary. While people make mistakes all the time, there are very few who respond to problems with "that's not MY job to fix" and walk away. Sure anyone capable of checking in assets to source control should know how to do that properly, but when anmore... artist dumps new work to the beta environment on accident, they're usually the first ones to step up to help fix the issue.less
Unlimited PTO, excellent insurance of all types, great interpersonal environment
Virtually processless workflow, constantly shifting technologies, lack of communication.
Associate Producer/Intern - PC Game (Former Employee) – Culver City, CA. – July 26, 2013
I directed the way characters would move in the game. Did some level and character design as well as help outsource assets with the producer. Hardest part about the job was my personal school schedule. The easiest was creatively collaborating with the design team.
Work was easy, but little communication between the client and our office
Custom Support Agent (Former Employee) – Austin, TX – January 21, 2013
It was okay, the people were nice. We did not know what was going on many times with the game, and little communication between the Austin and LA Offices. So it was hard to give players definitive answers to their questions. Quite frustrating and stressful at times.
fun work environment
little communication, more just "beating around the bush"