Yearly but there wwere insentives like gift cards and extended breaks with a good QA score
Answered - Technical Support Specialist (Former Employee) - Rockford, IL
Merit increases are annual but generally less than 3%
Answered - Regional Manager, Sales (Former Employee) - Arlington, TX
Never unless you are high up with the company.
Answered - Technical Support (Former Employee) - Rockford, IL
None. Several techs were getting 16 dollars an hour and threaten to quit after 3 years.
Answered - Network NOC, (Former Employee) - Loveland, CO
Once a year or less
Answered - Technical Support Representative (Former Employee) - American Fork, UT
Raises where once a year based on performance appraisals
Answered - Team Lead (Former Employee) - Idaho Falls, ID
Once per year unless transferring to another position.
Answered - Tech Support Rep (Former Employee) - Loveland, CO