Rivers Casino Employee Reviews

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5.0
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Productive
Cashier/Customer Service (Former Employee) –  Pittsburgh, PAMarch 12, 2019
Fast pace position helping customer with food orders while maintaining a good positive attitude. Also worked in different restaurant locations at the Rivers Casino when needed. Trained other employee with job requirements to work all areas of the restaurants.
Pros
Flexiable
Cons
No Health Benefits
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2.0
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Poor upper management
Bartender (Former Employee) –  Schenectady, NYMarch 3, 2019
The upper management is horrible. They do not care about the ones on the floor doing the grunt work. You are just a number to them. The talk down to you and they treat you as though you are inferior to them. They work on a point system and you can acrue points for things and not even know you got pointed until you see your pay stub. No communication whatsoever.
Pros
Great coworkers
Cons
Bad management
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5.0
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super cool
Lounger Server (Current Employee) –  Des Plaines, ILMarch 2, 2019
Very fun work place. Good environment with nice people. Everyone is helpful. Management is helpful and the company seems wonderful. Happy working there.
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4.0
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A typical work day at Rivers Casino
Table Games Dealer (Former Employee) –  Pittsburgh, PAFebruary 12, 2019
When you go into work it is difficult to be motivated to do the job on a regular basis. While some players are fun to deal cards to, the majority are miserable. However, I enjoyed teaching people how to play the games.
Pros
Good health benefits
Cons
Short breaks, Cannot leave table/confined to game
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4.0
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Productive work, excellent teammates
Warehouse Receiver (Former Employee) –  Pittsburgh, PA 15212February 1, 2019
Warehouse work was enjoyable as back-of-the-house. Teammates were great at teaching and lending hands. Lunch was paid and cafeteria was provided, food was alright.
Pros
sometimes free lunch
Cons
in the city
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5.0
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It was a lay out
Security Officer (Former Employee) –  Hammond, LAJanuary 11, 2019
I was working at a state job checking employee in and out and they also had me working for casinos that's was a nice thing to do it was a part time job I was not getting too much of hours
Pros
30 min
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5.0
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Great place to work
Bar Porter (Former Employee) –  Pittsburgh, PADecember 20, 2018
The culture of the casino is great makes it a great place to work its a the money is great and they allow you to advance in different departments great benefits
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2.0
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Poor management
Dealer (Former Employee) –  Schenectady, NYDecember 8, 2018
Shift leaders & most upper management don't care about the lower workers - bottom line is how much money people are spending in the casino. Casino workers are always wrong & customers are always correct.
Pros
Very few.
Cons
Hours to work, pay, clients that come in, etc.
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4.0
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Decent place to work
Management (Current Employee) –  Pittsburgh, PANovember 15, 2018
Great place to work if you’re an hourly team member. Not a great place to manage. Great benefits and paid time off. Pay is awful for certain supervisor/manager positions.
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5.0
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cool
Stewarding (Former Employee) –  Des Plaines, ILNovember 13, 2018
the best job i ever had and i truly loved it here and wish i can keep that job and hope for another chance. wonderful place to work at with great team members.
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5.0
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Great place
VIP Specialist (Former Employee) –  Des Plaines, ILNovember 10, 2018
It was a joy to work at the casino meeting all types of people learning the games and having fun convs with the player. this is a fun place for college students b/c you can start late or early
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4.0
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Fun place to work
Stewarding Supervisor (Current Employee) –  Pittsburgh, PANovember 1, 2018
I enjoy cultural and traditional practice within this company. Lot of fun things happens throughout the year such as outside boxing, DJ every weekend and there is always something going on.
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5.0
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Great place to work
Revenue auditor (Former Employee) –  Des Plaines, ILOctober 5, 2018
Rivers casino is a great place to work. You can gradually work your way up to a managers position without an degree, just as long as you stay on top. Also they serve you breakfast, lunch, and dinner every day.
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1.0
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Leadership is the absolute worse
Manager/Bartender (Current Employee) –  Schenectady, NYSeptember 15, 2018
The leadership at River Schenectady is the worse. They have good employees that they don't take care of. The politics make it unbearable to work there. They allowed a director to make fun of a special needs person and be drunk during a work function. That director was never reprimanded. Then they will write up another employee for parking in the wrong place. HR is the worst and only protects management. They don't care about their employees.
Cons
Poor leadership
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2.0
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Not for everyone
Table Games Dealer (Former Employee) –  Schenectady, NYSeptember 6, 2018
Casinos are a unique and weird culture to work in. Not for most people, and not for me. In vest in good shoes if you do choose to work at one, and be ready to be blamed for players having bad luck/choosing to risk their money. Most of the employees and managers are going to be good people who are more than willing to help you, but unless it is a career your really want to pursue, I don't suggest applying just to see if it is your thing.
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5.0
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good place to work
Line Cook/Prep Cook (Former Employee) –  Pittsburgh, PASeptember 5, 2018
It's a good place to work most of the staff is friendly some of the management shouldn't be managers ie lack of skill on ordering so if you can deal with some chefs not ordering enough product and others ordering to much it's not to bad of a place
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2.0
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Seriously Reconsider
Security Officer (Former Employee) –  PittsburghSeptember 3, 2018
Management is awful. I can tell you what I seen:
Weekend days off given to new employees over older ones
Requests for functioning equipment are ignored
No room to advance or move because it is political and already decided once people apply
If you run out of attendance credits they can find you some under a rock if they like you
Scheduling is unbalanced and you will struggle on busy nights with staffing but during the slow week days you will be over staffed
Pros
Cheap lunch good benefits
Cons
Everything else
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3.0
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Stressfull environment.Very fast paced .
SECURITY OFFICER (Former Employee) –  Pittsburgh, PASeptember 1, 2018
The job do not provide adequate training in my opinion. Most of it was computer based and on the job training consisted of shadowing a more senior guard and depending on who you were paired with there were many different opinions on the proper way to handle situations.
Pros
teamwork
Cons
work environment, dealing with people that were intoxicated. smoke allowed incertain sections
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1.0
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This is the most cut throat place I have ever worked and I wouldn't recommend.
Manager (Former Employee) –  Pittsburgh, PAAugust 27, 2018
Rivers hires some really unqualified people abd you are expected to train people who speak little English. Use your PTO as fast as you get it because if you are terminated any time off earned will be forfeited back to Rivers. Management is the worst and no point to speaking to Human Resources they are worthless.
Pros
Benefits
Cons
Management
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4.0
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fun work place
Table Games Pit Manager (Current Employee) –  Des Plaines, ILAugust 21, 2018
It can be rewarding and enjoyable like any job the people you work with make a difference. They do many things to involve all the employees and have company sponsored events for employees
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Overall rating

3.6
Based on 250 reviews
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3.3Work/Life Balance
3.9Compensation/Benefits
3.3Job Security/Advancement
3.2Management
3.5Culture