Rivers Casino Employee Reviews

Showing all 234 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Revenue auditor (Former Employee) –  Des Plaines, ILOctober 5, 2018
Rivers casino is a great place to work. You can gradually work your way up to a managers position without an degree, just as long as you stay on top. Also they serve you breakfast, lunch, and dinner every day.
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Leadership is the absolute worse
Manager/Bartender (Current Employee) –  Schenectady, NYSeptember 15, 2018
The leadership at River Schenectady is the worse. They have good employees that they don't take care of. The politics make it unbearable to work there. They allowed a director to make fun of a special needs person and be drunk during a work function. That director was never reprimanded. Then they will write up another employee for parking in the wrong place. HR is the worst and only protects management. They don't care about their employees.
Cons
Poor leadership
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not for everyone
Table Games Dealer (Former Employee) –  Schenectady, NYSeptember 6, 2018
Casinos are a unique and weird culture to work in. Not for most people, and not for me. In vest in good shoes if you do choose to work at one, and be ready to be blamed for players having bad luck/choosing to risk their money. Most of the employees and managers are going to be good people who are more than willing to help you, but unless it is a career your really want to pursue, I don't suggest applying just to see if it is your thing.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Line Cook/Prep Cook (Former Employee) –  Pittsburgh, PASeptember 5, 2018
It's a good place to work most of the staff is friendly some of the management shouldn't be managers ie lack of skill on ordering so if you can deal with some chefs not ordering enough product and others ordering to much it's not to bad of a place
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Seriously Reconsider
Security Officer (Former Employee) –  PittsburghSeptember 3, 2018
Management is awful. I can tell you what I seen:
Weekend days off given to new employees over older ones
Requests for functioning equipment are ignored
No room to advance or move because it is political and already decided once people apply
If you run out of attendance credits they can find you some under a rock if they like you
Scheduling is unbalanced and you will struggle on busy nights with staffing but during the slow week days you will be over staffed
Pros
Cheap lunch good benefits
Cons
Everything else
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This is the most cut throat place I have ever worked and I wouldn't recommend.
Manager (Former Employee) –  Pittsburgh, PAAugust 27, 2018
Rivers hires some really unqualified people abd you are expected to train people who speak little English. Use your PTO as fast as you get it because if you are terminated any time off earned will be forfeited back to Rivers. Management is the worst and no point to speaking to Human Resources they are worthless.
Pros
Benefits
Cons
Management
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun work place
Table Games Pit Manager (Current Employee) –  Des Plaines, ILAugust 21, 2018
It can be rewarding and enjoyable like any job the people you work with make a difference. They do many things to involve all the employees and have company sponsored events for employees
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced fun environment with great coworkers
Security Officer (Current Employee) –  Des Plaines, ILAugust 8, 2018
Rivers is a great and fun place to work and they offer plenty of overtime! I'd highly suggest working there for people who would love to further or get their foot in the door for a security field.
Was this review helpful?Yes 1No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work
Employee (Former Employee) –  Pittsburgh, PAAugust 1, 2018
Every opportunity to advance. you just want to have the drive to take it to the next level. People are great this was overall a fun place to be. does get busy but that is what a team is all about
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Bad place for bartenders
Bartender (Former Employee) –  Pittsburgh, PAJuly 28, 2018
if you go to work here understand that as a evening bartender they take 55% of your tips and give them to the daylight bartenders and all bar porters and you have no say in it. They call it "tip pooling" and you have no say in it and if you try to change it you will be terminated. It was voted against in 2016 by the bartenders themselves and the people responsible for the vote were terminated. The company, in itself, will treat you like you are just a number and they fire bartenders and waitstaff at will. The upside is, they do have benefits which is rare for a job as a bartender, but their turnover rate is tremendous and just try to use your days off because if you are not "a favorite" you will never get a whole vacation. Be careful if you take the job as thinking for yourself is greatly discouraged.
Pros
benefits and vacation
Cons
management, losing over half of your tips, human resources
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
mgt very patronizing.
Security Officer (Former Employee) –  Schenectady, NYJuly 23, 2018
All I can say is that with the high turnover rate the casino has, I am surprised I lasted that long. If you are hired and never worked in a corporate environment, you will have a hard time. For those who are used to kissing behinds you will fit right in. Remember its not how well you do your job but if they like you, and brown nose the right people, you will get through your probation.
Pros
low cost food for empolyees.
Cons
There isnt enough room to write everything.
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good company. Horrible management in certain departments
Bartender (Former Employee) –  Des Plaines, ILJuly 3, 2018
Great company to work for, dependent on which department you work for. Departments like beverage has such a high turn over rate it's insane. Big part is the management staff has people who are not experienced in the industry but since the bars/club is "taken care of" by the casinos money and not their own profits(things a good manager takes care of like monitoring sales/labor cost), there is sense of "they dont care" in the air every day. Provides for very negative working environment. That much stress and dealing with the illogical profound dumbness and the blatant disrespect from some managers make it a very hostile working environment. HR department states they can help but after years of seeing countless complaints being filed and not 1 thing being done, gives no hope for change.
Pros
Good company, good money
Cons
Horrible unfair inexperienced management. High stress. Low job security
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Yay Rivers
Table Games Dealer (Former Employee) –  Des Plaines, ILJune 16, 2018
Just kidding. Just the most mind numbing work experience yet. Sleaze and flea bags. Count out $500 buy in and not get approval? Thats a paddlin'. Make the customer wait for you to get approval for $500 buy in? Thats a paddlin'. They also had an 'undercover boss' program that lingered a little too long.

If you're a stickler for the rules and you start working in the Table Games department, you made a mistake.
Pros
Moneys good
Cons
Working with adults who act like children
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
casino
Server (Current Employee) –  Des Plaines, ILJune 14, 2018
working at any casino is always an experience. It is what you make while there . you have the opportunity to learn alot transfer to other departments and all.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not the best company to work for but...
EVS Attendant (Current Employee) –  Des Plaines, ILJune 13, 2018
It’s a decent job with great sense of job security, you’ll probably never get laid off that’s for sure. But the customers are so horrible, it’s almost not worth working there for the pay I receive.
Pros
$1 meal, Pto, easygoing
Cons
Horrible customers, repetitive tasks limited in small area you’re assigned to, inconsistent manager, unfairness
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Cocktail Waitress (Former Employee) –  Pittsburgh, PAJune 5, 2018
Really fun place to work. Easy money, stand a lot. Lots of workplace drama. be careful who you become friends with. Benefits were great. so were the hours
Pros
money
Cons
drama
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun
Security Officer (Former Employee) –  Pittsburgh, PAMay 31, 2018
Fun place to work. Not great wages depending upon position. Public interaction was fun most of the time other times you dreaded it. Coworkers were awesome
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
rivers
cashier (Former Employee) –  Des Plaines, ILMay 21, 2018
was a ok place to work but definitely something to get used to.
was a lot to handle at first. could do better job training and being more organized. I would of liked more things explained and brought to new hires attention rather than just throwing you in to the field.
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Depends
Front Desk Clerk (Former Employee) –  Laughlin, NVMay 13, 2018
Bosses are understanding and wonderful to be around, family oriented environment, co workers were great, hours are long, learning everything needed for the job seems like it takes a lifetime.
Pros
Good bosses
Cons
Low pay
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work always something going on
Food & Beverage Supervisor (Current Employee) –  Des Plaines, ILMay 9, 2018
Presented me with a great opportunity to get out of my comfort zone and grow as a leader. I had amazing mentorship and a humble team that is eager to succeed.
Was this review helpful?Yes 1No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Rivers Casino. Our community is ready to answer.

Ask a Question

Overall rating

3.6
Based on 234 reviews
572
463
349
222
128

Ratings by category

3.3Work/Life Balance
3.9Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.5Culture