Rivers Casino Employee Reviews

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Bad place for bartenders
Bartender (Former Employee) –  Pittsburgh, PAJuly 28, 2018
if you go to work here understand that as a evening bartender they take 55% of your tips and give them to the daylight bartenders and all bar porters and you have no say in it. They call it "tip pooling" and you have no say in it and if you try to change it you will be terminated. It was voted against in 2016 by the bartenders themselves and the people responsible for the vote were terminated. The company, in itself, will treat you like you are just a number and they fire bartenders and waitstaff at will. The upside is, they do have benefits which is rare for a job as a bartender, but their turnover rate is tremendous and just try to use your days off because if you are not "a favorite" you will never get a whole vacation. Be careful if you take the job as thinking for yourself is greatly discouraged.
Pros
benefits and vacation
Cons
management, losing over half of your tips, human resources
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2.0
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Seriously Reconsider
Security Officer (Former Employee) –  PittsburghSeptember 3, 2018
Management is awful. I can tell you what I seen:
Weekend days off given to new employees over older ones
Requests for functioning equipment are ignored
No room to advance or move because it is political and already decided once people apply
If you run out of attendance credits they can find you some under a rock if they like you
Scheduling is unbalanced and you will struggle on busy nights with staffing but during the slow week days you will be over staffed
Pros
Cheap lunch good benefits
Cons
Everything else
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This is the most cut throat place I have ever worked and I wouldn't recommend.
Manager (Former Employee) –  Pittsburgh, PAAugust 27, 2018
Rivers hires some really unqualified people abd you are expected to train people who speak little English. Use your PTO as fast as you get it because if you are terminated any time off earned will be forfeited back to Rivers. Management is the worst and no point to speaking to Human Resources they are worthless.
Pros
Benefits
Cons
Management
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3.0
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Many positions to choose from. High paced enviroment
Bartender (Former Employee) –  Pittsburgh, PAMay 2, 2018
Very energetic atmosphere. Lots of hours available and great pay. Supportive training team that cares about new employees. Provides decent benifits and payed time off. After time they will give opprotunity for job growth.
Pros
Payed 30min breaks. Very competitive wage
Cons
Can overwhelm you with hours.
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3.0
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ok to work
Security Officer (Former Employee) –  Des Plaines, ILJuly 3, 2018
Like a high school enviroment. lots of favorites but good benefits. Overall a job that is ok at best. You work Holidays and there is 2 dollar unlimited food which is good.
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Good company. Horrible management in certain departments
Bartender (Former Employee) –  Des Plaines, ILJuly 3, 2018
Great company to work for, dependent on which department you work for. Departments like beverage has such a high turn over rate it's insane. Big part is the management staff has people who are not experienced in the industry but since the bars/club is "taken care of" by the casinos money and not their own profits(things a good manager takes care of like monitoring sales/labor cost), there is sense of "they dont care" in the air every day. Provides for very negative working environment. That much stress and dealing with the illogical profound dumbness and the blatant disrespect from some managers make it a very hostile working environment. HR department states they can help but after years of seeing countless complaints being filed and not 1 thing being done, gives no hope for change.
Pros
Good company, good money
Cons
Horrible unfair inexperienced management. High stress. Low job security
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5.0
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fun
Cocktail Waitress (Former Employee) –  Pittsburgh, PAJune 5, 2018
Really fun place to work. Easy money, stand a lot. Lots of workplace drama. be careful who you become friends with. Benefits were great. so were the hours
Pros
money
Cons
drama
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1.0
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Leadership is the absolute worse
Manager/Bartender (Current Employee) –  Schenectady, NYSeptember 15, 2018
The leadership at River Schenectady is the worse. They have good employees that they don't take care of. The politics make it unbearable to work there. They allowed a director to make fun of a special needs person and be drunk during a work function. That director was never reprimanded. Then they will write up another employee for parking in the wrong place. HR is the worst and only protects management. They don't care about their employees.
Cons
Poor leadership
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Not for everyone
Table Games Dealer (Former Employee) –  Schenectady, NYSeptember 6, 2018
Casinos are a unique and weird culture to work in. Not for most people, and not for me. In vest in good shoes if you do choose to work at one, and be ready to be blamed for players having bad luck/choosing to risk their money. Most of the employees and managers are going to be good people who are more than willing to help you, but unless it is a career your really want to pursue, I don't suggest applying just to see if it is your thing.
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3.0
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top tier workplace in the gaming industry
Table Games Dealer (Former Employee) –  Des Plaines, ILDecember 31, 2017
Relatively relaxed environment, compared to other companies in the gaming industry. The most enjoyable part of the job was meeting new people daily and the fast paced work environment. Work hours were great (4 ten hour shifts) and the benefits were better than most jobs I have had. The only complaint I have is about the inconsistency of the management team.
Pros
pay, benefits, work schedule
Cons
management
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5.0
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One of the better casinos
Floor Supervisor (Current Employee) –  Schenectady, NY 12305April 9, 2018
The casino, the management and the coworkers are about the best I've ever had the pleasure of working with. Lots of regular players that you get to know.

However, they do play games with promotional opportunities. Long story made short. Most promotional opportunities are rigged. You will know who is getting the job well before it is announced. About 1/2 of them are never posted. Several times I have applied for a posting that I was well qualified for only to never hear a word from HR or anyone from my department.
Pros
Nice place
Cons
Promotions are rigged
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5.0
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Fun place with great people
Pastry Cook (Former Employee) –  Des Plaines, ILJanuary 9, 2018
Worked as a pastry cook. Quickly got promoted within a month. Everyone works as a team. Management is great and you feel a great sense of a family there.
Pros
$1 buffet lunches and great health benefits
Cons
Long drive if you live in lake county
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2.0
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Poor management
Dealer (Former Employee) –  Schenectady, NYDecember 8, 2018
Shift leaders & most upper management don't care about the lower workers - bottom line is how much money people are spending in the casino. Casino workers are always wrong & customers are always correct.
Pros
Very few.
Cons
Hours to work, pay, clients that come in, etc.
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5.0
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Good environment
Dealer (Former Employee) –  Des Plaines, ILJanuary 9, 2018
Its a productive and a great atmosphere to work for. A typical day there is unpredictable, you never know what is going to happen each night you walk in that door, and that what makes it interesting.
Pros
Great pay and benefits
Cons
Too much favoritism
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5.0
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good place to work
Line Cook/Prep Cook (Former Employee) –  Pittsburgh, PASeptember 5, 2018
It's a good place to work most of the staff is friendly some of the management shouldn't be managers ie lack of skill on ordering so if you can deal with some chefs not ordering enough product and others ordering to much it's not to bad of a place
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3.0
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Not the best company to work for but...
EVS Attendant (Current Employee) –  Des Plaines, ILJune 13, 2018
It’s a decent job with great sense of job security, you’ll probably never get laid off that’s for sure. But the customers are so horrible, it’s almost not worth working there for the pay I receive.
Pros
$1 meal, Pto, easygoing
Cons
Horrible customers, repetitive tasks limited in small area you’re assigned to, inconsistent manager, unfairness
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3.0
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Limited Growth
SECURITY OFFICER (Current Employee) –  Pittsburgh, PADecember 3, 2017
Its a good job but if your looking for something to grow in with a constant change it is a little mundane. Rivers offers one of the most competitive benefits packages I have seen or heard of. It's what makes them hard to leave.
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Not right
Beverage (Current Employee) –  PittsburghMay 21, 2017
Maybe it's ok if you don't ask questions, raise any concerns, or make any complaints....hostile work environment, stemming right from the management. Never have seen a corporation behave with such disregard to employees. Its a shame, they have fired half the city by now....they will definitely show you who's boss. Rivers was supposed to bring good jobs and be a pleasurable experience for all. The guests are always complaining about comps, never winning and no free drinks. They need to clean house and start from scratch. Good leadership is important for a success, productivity and morale. I don't foresee this venue being able to maintain for years to come with all the flaws they have going on.
Pros
Pto, 401k, Benefits
Cons
Horrible management for a corporation....to the point they should be embarrassed
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3.0
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Stressfull environment.Very fast paced .
SECURITY OFFICER (Former Employee) –  Pittsburgh, PASeptember 1, 2018
The job do not provide adequate training in my opinion. Most of it was computer based and on the job training consisted of shadowing a more senior guard and depending on who you were paired with there were many different opinions on the proper way to handle situations.
Pros
teamwork
Cons
work environment, dealing with people that were intoxicated. smoke allowed incertain sections
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mgt very patronizing.
Security Officer (Former Employee) –  Schenectady, NYJuly 23, 2018
All I can say is that with the high turnover rate the casino has, I am surprised I lasted that long. If you are hired and never worked in a corporate environment, you will have a hard time. For those who are used to kissing behinds you will fit right in. Remember its not how well you do your job but if they like you, and brown nose the right people, you will get through your probation.
Pros
low cost food for empolyees.
Cons
There isnt enough room to write everything.
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Overall rating

3.6
Based on 242 reviews
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