Rivers Casino Employee Reviews

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5.0
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Great Place to work
Employee (Former Employee) –  Pittsburgh, PAAugust 1, 2018
Every opportunity to advance. you just want to have the drive to take it to the next level. People are great this was overall a fun place to be. does get busy but that is what a team is all about
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2.0
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Bad place for bartenders
Bartender (Former Employee) –  Pittsburgh, PAJuly 28, 2018
if you go to work here understand that as a evening bartender they take 55% of your tips and give them to the daylight bartenders and all bar porters and you have no say in it. They call it "tip pooling" and you have no say in it and if you try to change it you will be terminated. It was voted against in 2016 by the bartenders themselves and the people responsible for the vote were terminated. The company, in itself, will treat you like you are just a number and they fire bartenders and waitstaff at will. The upside is, they do have benefits which is rare for a job as a bartender, but their turnover rate is tremendous and just try to use your days off because if you are not "a favorite" you will never get a whole vacation. Be careful if you take the job as thinking for yourself is greatly discouraged.
Pros
benefits and vacation
Cons
management, losing over half of your tips, human resources
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2.0
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mgt very patronizing.
Security Officer (Former Employee) –  Schenectady, NYJuly 23, 2018
All I can say is that with the high turnover rate the casino has, I am surprised I lasted that long. If you are hired and never worked in a corporate environment, you will have a hard time. For those who are used to kissing behinds you will fit right in. Remember its not how well you do your job but if they like you, and brown nose the right people, you will get through your probation.
Pros
low cost food for empolyees.
Cons
There isnt enough room to write everything.
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2.0
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Good company. Horrible management in certain departments
Bartender (Former Employee) –  Des Plaines, ILJuly 3, 2018
Great company to work for, dependent on which department you work for. Departments like beverage has such a high turn over rate it's insane. Big part is the management staff has people who are not experienced in the industry but since the bars/club is "taken care of" by the casinos money and not their own profits(things a good manager takes care of like monitoring sales/labor cost), there is sense of "they dont care" in the air every day. Provides for very negative working environment. That much stress and dealing with the illogical profound dumbness and the blatant disrespect from some managers make it a very hostile working environment. HR department states they can help but after years of seeing countless complaints being filed and not 1 thing being done, gives no hope for change.
Pros
Good company, good money
Cons
Horrible unfair inexperienced management. High stress. Low job security
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1.0
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Yay Rivers
Table Games Dealer (Former Employee) –  Des Plaines, ILJune 16, 2018
Just kidding. Just the most mind numbing work experience yet. Sleaze and flea bags. Count out $500 buy in and not get approval? Thats a paddlin'. Make the customer wait for you to get approval for $500 buy in? Thats a paddlin'. They also had an 'undercover boss' program that lingered a little too long.

If you're a stickler for the rules and you start working in the Table Games department, you made a mistake.
Pros
Moneys good
Cons
Working with adults who act like children
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4.0
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casino
Server (Current Employee) –  Des Plaines, ILJune 14, 2018
working at any casino is always an experience. It is what you make while there . you have the opportunity to learn alot transfer to other departments and all.
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3.0
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Not the best company to work for but...
EVS Attendant (Current Employee) –  Des Plaines, ILJune 13, 2018
It’s a decent job with great sense of job security, you’ll probably never get laid off that’s for sure. But the customers are so horrible, it’s almost not worth working there for the pay I receive.
Pros
$1 meal, Pto, easygoing
Cons
Horrible customers, repetitive tasks limited in small area you’re assigned to, inconsistent manager, unfairness
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5.0
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fun
Cocktail Waitress (Former Employee) –  Pittsburgh, PAJune 5, 2018
Really fun place to work. Easy money, stand a lot. Lots of workplace drama. be careful who you become friends with. Benefits were great. so were the hours
Pros
money
Cons
drama
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3.0
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Fun
Security Officer (Former Employee) –  Pittsburgh, PAMay 31, 2018
Fun place to work. Not great wages depending upon position. Public interaction was fun most of the time other times you dreaded it. Coworkers were awesome
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3.0
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rivers
cashier (Former Employee) –  Des Plaines, ILMay 21, 2018
was a ok place to work but definitely something to get used to.
was a lot to handle at first. could do better job training and being more organized. I would of liked more things explained and brought to new hires attention rather than just throwing you in to the field.
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5.0
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Depends
Front Desk Clerk (Former Employee) –  Laughlin, NVMay 13, 2018
Bosses are understanding and wonderful to be around, family oriented environment, co workers were great, hours are long, learning everything needed for the job seems like it takes a lifetime.
Pros
Good bosses
Cons
Low pay
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4.0
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Fun place to work always something going on
Food & Beverage Supervisor (Current Employee) –  Des Plaines, ILMay 9, 2018
Presented me with a great opportunity to get out of my comfort zone and grow as a leader. I had amazing mentorship and a humble team that is eager to succeed.
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3.0
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Many positions to choose from. High paced enviroment
Bartender (Former Employee) –  Pittsburgh, PAMay 2, 2018
Very energetic atmosphere. Lots of hours available and great pay. Supportive training team that cares about new employees. Provides decent benifits and payed time off. After time they will give opprotunity for job growth.
Pros
Payed 30min breaks. Very competitive wage
Cons
Can overwhelm you with hours.
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5.0
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Fun place to work
Bartender (Current Employee) –  Pittsburgh, PAApril 20, 2018
Excellent benefit package great place to work the management and staff are very friendly. Love interacting with the guest and the only thing is standing for long periods of time.
Pros
Free parking
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4.0
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They people are fun and so are the coworkers
Cashier/host (Former Employee) –  Pittsburgh, PAApril 14, 2018
The people are fun usually. Some customers are super angry but it doesn’t happen often but management usually sucks they hire really young people that don’t care and treat you like a number poeple rather smoke all day then do their jobs
Pros
Fun place
Cons
Bad management
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5.0
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Great place to work
Table Games Dealer (Full-Time) (Former Employee) –  Des Plaines, ILApril 13, 2018
If your a casino dealer and your looking to progress and learn from some of the best in the industry this is a great place to work. Knowledge and experience from all over the country and world at your fingertips!
Pros
Excellent pay for the industry
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5.0
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One of the better casinos
Floor Supervisor (Current Employee) –  Schenectady, NY 12305April 9, 2018
The casino, the management and the coworkers are about the best I've ever had the pleasure of working with. Lots of regular players that you get to know.

However, they do play games with promotional opportunities. Long story made short. Most promotional opportunities are rigged. You will know who is getting the job well before it is announced. About 1/2 of them are never posted. Several times I have applied for a posting that I was well qualified for only to never hear a word from HR or anyone from my department.
Pros
Nice place
Cons
Promotions are rigged
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3.0
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Fun workplace
Poker Dealer (Former Employee) –  Schenectady, NYMarch 30, 2018
I enjoyed the customers as well as the management. I also enjoyed the workers, they were very helpful when I first started. The location of the casino is not in the nicest of neighborhoods.
Pros
Good money
Cons
Not enough hours per week
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5.0
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great pace
Greeter- Cashier (Former Employee) –  Pittsburgh, PAMarch 20, 2018
great place to work, I love it so much, they treat you very nice with respect also they keep always fun activities to have fun side work. that's the why I think is work.
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4.0
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Heavy responsibilities due to high volume of customers
Table Games Floor Supervisor (Current Employee) –  Des Plaines, ILMarch 1, 2018
Rivers is by far the busiest casino in the Chicago area. We deal in a high volume of customers therefore gaming employees deal with high volumes of cash transactions and betting limits. Customer service as well as game protection is one of the toughest duties gaming employees have to unsure while satisfying management expectations.
Pros
4 paid 30 min breaks
Cons
Excessive responsibilities while maintaining game protection
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Overall rating

3.6
Based on 203 reviews
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3.4Work/Life Balance
4.0Compensation/Benefits
3.3Job Security/Advancement
3.2Management
3.6Culture