SECURITY OFFICER (Former Employee) – Pittsburgh, PA – September 1, 2018
The job do not provide adequate training in my opinion. Most of it was computer based and on the job training consisted of shadowing a more senior guard and depending on who you were paired with there were many different opinions on the proper way to handle situations.
work environment, dealing with people that were intoxicated. smoke allowed incertain sections
Revenue auditor (Former Employee) – Des Plaines, IL – October 5, 2018
Rivers casino is a great place to work. You can gradually work your way up to a managers position without an degree, just as long as you stay on top. Also they serve you breakfast, lunch, and dinner every day.
Manager/Bartender (Current Employee) – Schenectady, NY – September 15, 2018
The leadership at River Schenectady is the worse. They have good employees that they don't take care of. The politics make it unbearable to work there. They allowed a director to make fun of a special needs person and be drunk during a work function. That director was never reprimanded. Then they will write up another employee for parking in the wrong place. HR is the worst and only protects management. They don't care about their employees.
Table Games Dealer (Former Employee) – Schenectady, NY – September 6, 2018
Casinos are a unique and weird culture to work in. Not for most people, and not for me. In vest in good shoes if you do choose to work at one, and be ready to be blamed for players having bad luck/choosing to risk their money. Most of the employees and managers are going to be good people who are more than willing to help you, but unless it is a career your really want to pursue, I don't suggest applying just to see if it is your thing.
Line Cook/Prep Cook (Former Employee) – Pittsburgh, PA – September 5, 2018
It's a good place to work most of the staff is friendly some of the management shouldn't be managers ie lack of skill on ordering so if you can deal with some chefs not ordering enough product and others ordering to much it's not to bad of a place
Security Officer (Former Employee) – Pittsburgh – September 3, 2018
Management is awful. I can tell you what I seen: Weekend days off given to new employees over older ones Requests for functioning equipment are ignored No room to advance or move because it is political and already decided once people apply If you run out of attendance credits they can find you some under a rock if they like you Scheduling is unbalanced and you will struggle on busy nights with staffing but during the slow week days you will be over staffed
This is the most cut throat place I have ever worked and I wouldn't recommend.
Manager (Former Employee) – Pittsburgh, PA – August 27, 2018
Rivers hires some really unqualified people abd you are expected to train people who speak little English. Use your PTO as fast as you get it because if you are terminated any time off earned will be forfeited back to Rivers. Management is the worst and no point to speaking to Human Resources they are worthless.
Bartender (Former Employee) – Pittsburgh, PA – July 28, 2018
if you go to work here understand that as a evening bartender they take 55% of your tips and give them to the daylight bartenders and all bar porters and you have no say in it. They call it "tip pooling" and you have no say in it and if you try to change it you will be terminated. It was voted against in 2016 by the bartenders themselves and the people responsible for the vote were terminated. The company, in itself, will treat you like you are just a number and they fire bartenders and waitstaff at will. The upside is, they do have benefits which is rare for a job as a bartender, but their turnover rate is tremendous and just try to use your days off because if you are not "a favorite" you will never get a whole vacation. Be careful if you take the job as thinking for yourself is greatly discouraged.
benefits and vacation
management, losing over half of your tips, human resources
Security Officer (Former Employee) – Schenectady, NY – July 23, 2018
All I can say is that with the high turnover rate the casino has, I am surprised I lasted that long. If you are hired and never worked in a corporate environment, you will have a hard time. For those who are used to kissing behinds you will fit right in. Remember its not how well you do your job but if they like you, and brown nose the right people, you will get through your probation.
Good company. Horrible management in certain departments
Bartender (Former Employee) – Des Plaines, IL – July 3, 2018
Great company to work for, dependent on which department you work for. Departments like beverage has such a high turn over rate it's insane. Big part is the management staff has people who are not experienced in the industry but since the bars/club is "taken care of" by the casinos money and not their own profits(things a good manager takes care of like monitoring sales/labor cost), there is sense of "they dont care" in the air every day. Provides for very negative working environment. That much stress and dealing with the illogical profound dumbness and the blatant disrespect from some managers make it a very hostile working environment. HR department states they can help but after years of seeing countless complaints being filed and not 1 thing being done, gives no hope for change.
Good company, good money
Horrible unfair inexperienced management. High stress. Low job security
Table Games Dealer (Former Employee) – Des Plaines, IL – June 16, 2018
Just kidding. Just the most mind numbing work experience yet. Sleaze and flea bags. Count out $500 buy in and not get approval? Thats a paddlin'. Make the customer wait for you to get approval for $500 buy in? Thats a paddlin'. They also had an 'undercover boss' program that lingered a little too long.
If you're a stickler for the rules and you start working in the Table Games department, you made a mistake.
cashier (Former Employee) – Des Plaines, IL – May 21, 2018
was a ok place to work but definitely something to get used to. was a lot to handle at first. could do better job training and being more organized. I would of liked more things explained and brought to new hires attention rather than just throwing you in to the field.