ROAD & RAIL SERVICES Employee Reviews

2.9
Overall rating
Based on 58 reviews
Ratings breakdown
512
410
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1.0
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long days
prep (Former Employee) –  Lincoln, ALMay 7, 2018
expect long days, Sunday work, terrible communication between upper management. Work is not hard at all but lack of respect for your home life or days you may need off.
Pros
go in early
Cons
7 days a week
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Unprofessional, lack of communication, unfair, does not promote on a knowledge of job, skills, and performance basis
Shuttle Associate (Current Employee) –  Vance, ALMarch 18, 2018
The work environment at this company is drama filled and unprofessional. The management is terrible and lacks communication among themselves and associates. They don't possess employee/employer confidentiality nor promote based on your experience, knowledge of the job, or skills and abilities. No real growth opportunities unless you become personal with management or you're friends with someone who is.
Pros
Work is fairly simple and easy to learn
Cons
Management makes it hard to enjoy what you do, they are childish and unprofessional, they show extreme favouritism
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Textbook example of poor management.
Shuttle Driver (Former Employee) –  Houston, TXMarch 7, 2018
There were only 2 good things about this job. 1 it is an easy job to learn and do (driving cars around). 2 you get paid weekly. Everything else was unprofessional and mismanaged. There is no concrete off time which they let you know about up front, but what they don't tell you is that when you work for extended hours they can extend or eliminate your breaks. Management is very poor, creating an environment of distrust and intimidation but using fear tactics flat out rude behavior as forms of communication with employees. I worked there for a month and in that time they lost about 10 previous employees and hired 8 the sentiment being that they'll hire someone new if they do not want you there. The training and on boarding process was very unprofessional, my trainer specifically told me "there's their way and then there's my way", meaning that the company promoted someone to teach new employees how to disobey the practices they have. Since the job is so easy the employees cut corners and sometimes even completely abandon their posts instead choose to hide in restrooms/breakrooms. If you like an unusual amount of workplace drama, management that is uninformed and disrespectful and a bad relationship between them (road and rail) and the company they service (Toyota) then by all means you should apply.
Pros
Weekly pay, work boot reimbursement
Cons
Short to no break, uninformed ineffective management, poor/unsafe work environment
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2.0
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Hard work
Anonymous (Former Employee) –  AnonymousMarch 7, 2018
Its is hard work, but with hard work should come fair pay. Pay is not nearly what it should be for the amount of work you do, especially in this industry. You can go work in a warehouse making the same if not more money than being in the the elements all day and going home dog tired. Pay raises especially are not individually based on you or your work. You get a raise once a yr, and if youre lucky itll come out to be an extra $10 a week. The benefits are the bare minimum allowed. 401k matches nothing, dental covers a teeth cleaning and thats it. The medical isnt the worse but you have to meet the 3500 deductable first. Its an ok "job" to stay for maybe a year or less, just dont get too comfortable.
Pros
It pays
Cons
Sub par raises, benefits, The company as a whole
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The upper management
Switchman (Current Employee) –  Princeton, INFebruary 19, 2018
The management will lie to the employees at every turn.... constant schedule changes, sometimes from day to day... your home life is of no concern to them, as you work long hours almost every weekend while they are home with their families.
If this is the kind of job you like, or have no family or friends you like to visit, then this is the job for you
Pros
Big checks
Cons
No life and management that lies to you constantly
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4.0
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Management
Human Resource Manager/Office Admin (Current Employee) –  Greer, SCFebruary 18, 2018
Management are fair. Typical day is you come in and work and then go home at the end of the day with no worries. Training is fare and consistent and all about safety.
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3.0
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fast workplace
Shuttle Lead (Former Employee) –  San Antonio, TXFebruary 6, 2018
must pick up fast, you can move up within a few days and it pays good but not too much time at home, teh manager kind of sucked but ive heard he is gone so it might be better now
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5.0
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Great Place
Conductor/Switchman (Former Employee) –  Tuscaloosa, ALFebruary 6, 2018
Great Place to work, learned about the Road and Rail System. I also learned a lot about safety and team work. Most important Safety is Everthing!! Great place to work
Pros
benefits
Cons
distance of travel
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5.0
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Loved the job
mechanic (Former Employee) –  Harrisburg, PAFebruary 3, 2018
An amazing place to work so laid back easy work to do people were great very nice area to work friendly truckers and coworkers union job that is a very huge plus great pay offered
Pros
Everything
Cons
Weather
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Driver
Driver (Former Employee) –  San Antonio, TXJanuary 22, 2018
Well...I found myself enjoy this job because I got to drive the new trucks for Toyota and they were really nice I liked how we would have to tagged them .
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It’s a joke
Operations Manager (Former Employee) –  Talladega, ALJanuary 17, 2018
Road and Rail is a joke. It does not matter what position you hold. They continuously threaten your job and hold things over your head. Could be a great place to work if they made more rational decisions. If you are salary you can expect to work 60+ hours a week. Better not ask for a day off or to leave early either. Very cut throat environment.
Pros
Employees are great people. Mod level managers are fantastic people
Cons
Terminal manager and above are terrible.
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2.0
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I didnt have a life. We felt we werent compensated fairly. There was favortism one every shift. 0% chance of adcancing through the company. Managment
Shuttle Driver (Former Employee) –  Vance, ALDecember 16, 2017
This job started out wonderful but after many people were fired and they didnt want to hire new employees work became streesful. From an eight hour work day becames a standard twelve hour mandatory shift.
Pros
Must over time as you wanted, no job security or advancement
Cons
Poor managment
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3.0
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Different atmosphere
Clerical (Former Employee) –  Mulberry, FLNovember 11, 2017
Collected time cards to figure pay. Entered time into payroll system. Filed paperwork. Entered time for different railroad stops into excel spreadsheet. Lots of paperwork.
Pros
Free lunch
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3.0
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Good money. Horrible work environment. No time for life outside of work
Supervisor (Former Employee) –  San Antonio, TXNovember 3, 2017
Very long hours. There has been several days where they make you clock out for lunch for up to 3 hours To keep you there off the clock then let you back on the clock when the job is ready to be finished.
Upper management is very biased and mostly come from out of state not having a clue about how the site runs only what they’ve seen on paper and emails. They change the process to suit their needs instead of safety and efficiency. Without getting input from employees that have worked at this site since it opened. Then hire their friends as managers to in force their agenda.
The simplicity of the operation has been lost more and more over the years.
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2.0
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Job is Not hard Management not good
Lead (Former Employee) –  Vance, ALNovember 1, 2017
you have no life you will work 7 days a week 12 hours while the management take days off but employees CAN'T if you take a day you get a write up of course managers pick and choose who will get a write up or terminated on the spot drama drama and more drama everyday of the week you will work short and they be rushing you
Pros
were free lunches and incentives
Cons
no longer free lunches incentives or raises but a lot more work and shorthanded everyday
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could be better
Vehicle Handler (Former Employee) –  Greer, SCOctober 30, 2017
long hours, low pay, company doesn't even work with you with hours. Are not upfront about how long they expect you out there. Started off end time at 6;40 am, ended up conflicting with getting kids to school in mornings sometimes not getting off until 8-8:30am. Had to leave because of it and company puts you on a do not return list. Could be a great place to work but its not-only good thing is pay, but they need upgraded management wise and need to wanna keep employees rather than run them off and have job fairs every 6 months.
Pros
weekly pay plus ot
Cons
no time away from work, if you take time you will eventually aquire too amny points to stay employed.
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5.0
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Nice enviroment
Shuttle (Former Employee) –  Vance, ALOctober 29, 2017
Road and rail is a nice environment to work.The job is very easy and the pay is awesome..I met new people that was friendly and helpful while working at road and rail
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Driving cars
Team Leader (Current Employee) –  Marysville, OH 43040October 25, 2017
This job has its up and downs like any company. The hardest part working there is not knowing what time your getting off day to day. The most part I enjoy about the job is the people i work with. The hardest part of the job is the cold weather being out in the rain and cold. This job is more of a step and stone job. Its not a career.
Pros
The people i work with
Cons
Not knowing what time your getting off day to day
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Don’t do it. Run.
Senior Machine Operator (Former Employee) –  Frankfort, KYOctober 25, 2017
I’ve worked for numerous railroad companies throughout my career. This company seems promising. The dream turned into a night mare. Working 15+ hours. Then driving another 11 just to be home for 3 days. Turn around and leave again for 3 weeks. Backbreaking labor. No help from other employees. Management is an absolute joke. They’re too worried about being like RJ Corman or better then them. By far THE WORST railroad company there is.
Pros
Paid hotel. Good money. Paid meals
Cons
The entire job.
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Job consist of alot of dangerous Hazardous areas and materials
Railcar Mechanical Inspector (Current Employee) –  Mulberry, FLOctober 16, 2017
typical work day well consist of 12hour shifts.
management tends to favor certain employee's
work place culture is hard to explain but there is no minorities in the company in any leadership roles, and there is no diversity in the company at all.
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