Roadie
Happiness rating is 59 out of 100
2.9 out of 5 stars.
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Roadie Employee Reviews

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This company has definitely gotten better over the years. Live tech support now available! They now offer daily pay (for a fee) otherwise they pay weekly.
Pros
Flexibility - bid on jobs and Areas where and when you want
Cons
Low pay
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They put guaranteed pay that you see before going to the job then if they cancel it will give you $6 for dollars $3 so thats a bait and switch. that that's part of their terms and conditions they say.they're with off and then the support people as useless as they are and every aspect of it will stop responding to you the company of the joke PUSH blame on everybody else him about the drivers
Pros
Freedom
Cons
They rip you off and the support staff is useless
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When the gigs go right it can be fun but because the jobs may not go thrugh the job can cost u money. Theres no gaurante you will make a profit even thought you get the gig it can cancel and it dosent matter how much time or miles you spend driveing to do gig it dosent pay if job cancels and they do cancel jobs so dont belive them when they say you will get paid ive had 2 jobs cancel and it cost me 80.00 out of my pocket so dont just trust there words they lie i have the proof and no longer do any jobs for the fradulant company
Pros
Meet people travel
Cons
Junk company dont pay like they say
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Better than dashing better pay longer travel but the bigger your vehicle is the bigger your pay is you pick your job and can do more than one job for better pay
Pros
Pay is good
Cons
Lots of miles
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Dispatching and assignment of gigs is very inconsistent and poorly managed. Dispatcher or A.I. used to assign gigs does not seem to take into consider the profile of drivers and their individual skills/talents in providing best customer experience while executing gigs.
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I wish I didn’t need the money. They could care less about their drivers. The low pay and lower cancellation (no fault of driver) $4 pay is insulting
Pros
None. Zero.
Cons
The whole company is a con. They rip the drivers off and get rich while we suffer.
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You can make your own schedule you pick the job that you want then you get either accepted or denied for the job you can stay local or you can go all across the United States it's great for someone who just wants to be self-employed
Pros
Work when you want to
Cons
cancelled gigs after you arrive sometimes
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Good company so far I haven’t started yet but from all the reviews I’ve read and the videos I watched it seems to be a good side hustle. I can’t wait to start.
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I don't understand this company. the pay is poor the customer service is poor, This company doesn't support there people. I really don't make a lot of money but the company does
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One of the best side hustle I've done in a long time nice to be able to pick and choice the hours I would like to work and jobs I want to do not everywhere gives you that opportunity
Pros
Doing everything on your own time
Cons
Have to wait 5 days after you add your debt card to cash out instantly
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Appreciate the flexible schedule. & I like that we can choose our own routes when we drive each day. That helps to save on mileage. However some of the delivery pick up locations are far away. & I would like to see more jobs available during the afternoon.
Pros
Choose your routes
Cons
Very low pay for the driving distance.
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I started this job to make some extra money during the pandemic. It serves it purpose for me and also makes me feel good knowing that I'm helping people who may not be able to get out and get their own staples.
Pros
Work when you want, decent pay, work by yourself
Cons
I don't really have any cons yet.
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It is a decent job that pays pretty good the only complaint I have is having to wait 3 hours after every delivery to be able to cash out! I think an hour would be a little more reasonable
Pros
Flexible and decent pay
Cons
The waiting period for pay to be available
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I make my own schedule. The pay is ok for the most part. Depends on the gig you get. I wouldn’t suggest much of Walmart though. They end up keeping half of t he delivery price they charge the customers when we’re the ones doing the delivering
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Flexibility, pay per gig, and independence. Overall im satisfied. Great for businesses and individuals who need delivery assistance the same day or next day. Will soon be trying out the long trips that may be available.
Pros
Pay for local gigs
Cons
App issues
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Hard to get higher paying gigs but nice to be able to use it traveling. Support can be dicey. System is slow when telling u theres a new offer. Cant schedule ahead.
Pros
Schedule/job flexibility
Cons
No guarantee of gigs
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Flexibility FlexibilityAlways free to balance work life schedule of being a driver Fun Lively environment out and aboutPay is good enough to be useful to invest
Pros
Fun flexible
Cons
None
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Offers the freedom to choose when and where to pick up packages at different sites around town, delivered mostly to people's homes within the area. Much of the information is provided before you even choose to commit to do the delivery including the distance to travel the amount of the job payment (pre-tip), then using GPS technology, find your way to the customer's home where you unload packages according to their specific directions (if any), Most people choose the "contactless" option during the pandemic. Therefore, rarely ever meet the customers...as you ring the doorbell (or knock on the door) is your last step, just after taking the final picture as "proof of delivery" and then submit the data with "completed delivery" selection. Poof!! Then you're back in your vehicle driving away with maybe a wave to the customer who may have been watching you or not. Roadie then processes your payment and ads on any additional tip income from the customer and/or store/vendor! Tips can be added into your payment as late as 72 hours later. Recently allowing instant pay (more like "end of day pay, if you consider instant pay like uber and Lyft do?).Overall this company is growing and changing rapidly, I see it exploding during the next few years as service becomes more delivery oriented and if people like the service and wanted to continue they must prove it by tipping, which is so easy to do using the app. It's a measurement tool of feedback for the delivery person and their superiors as to how well or not a type of job you completed for their company and their customers, as - more...
Pros
Choose your own hours and delivery areas
Cons
Many new delivery personnel coming on board every day, making for less deliveries per person per day?
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Work-life balanceWork-life balance at Roadie is up to you. They are flexible with your schedule and you can do as much or as many hours as you like and then have time for yourself at home or something.
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This is the absolute worst company I've ever worked for. The support line is useless and on at least one occasion I've been ripped off by the roadie app. Other people who use the app also try to rip you off. It's sad.
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I've only been delivering for Roadie for about a month now, and while I've made some good money delivering for Walmart through Roadie, I recently had my account "temporarily locked out," and no one has gotten back with me to tell me why. I've emailed them a dozen times or so; I've called them a dozen times or so, and no one knows anything, nor is anyone able to tell me why I got locked out. All they've done so far is emailed me to tell me that "we've been advised by Walmart that you are checking into the system and going into the store." Yeah, I parked in a non-Delivery Pick-up parking slot and went into Walmart to use the restroom. That is it! And now they've locked out my account.It's not worth the money to have to deal with such incompetency.
Pros
Good Pay
Cons
Horrible Driver Support and Response Time
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