Roadrunner Employee Reviews

What is the best part of working at the company?You was able to drive all kind of cars What is the most stressful part about working at the company?Not enough people working and the heatWhat is the work environment and culture like at the company?Mix it was nice because all ages was able to work What is a typical day like for you at the company?Getting in van riding around to find cars and pull them are stage them

Was this review helpful?

Not for Florida owners.

Independent Contractor (Former Employee) - Florida - September 4, 2023

Unfortunately, you will lose many days waiting to get a Roadrunner load out of Florida. Too many existing owners with “back room” deals, so most loads are covered. New owners have to wait in line, and there are too many waiting. There is potential, and lanes are good, but you have to pay your dues before earning what they advertise. Weekend dispatch support is a real professional and their strongest asset.

Pros

Pre planned terminal to terminal, east drop and hook.

Cons

You will sit and wait in Florida and other various hubs for loads.

Was this review helpful?

Roadrunner insights

Based on 330 survey responses

What people like

Clear sense of purpose
Time and location flexibility
Ability to meet personal goals

Areas for improvement

Trust in colleagues
Sense of belonging
Overall satisfaction

Horrible Management and Dangerous Responsibilities

Vehicle Transporter (Former Employee) - Washington, PA - August 20, 2023

It's a job for people who can't find a real job... Management shows constant favoritism and team leads are very inexperienced at driving. The company is a joke over all, and offers no insurance or PtO time.

Pros

Scheduling and Job Security

Cons

Horrible management, Dangerous responsibilities

Was this review helpful?

Away from home 30 plus days at a time

Truck Driver/Independent Contractor (Former Employee) - Charlotte, NC - August 16, 2023

roadrunner ever terminates a contract they will write the worst thing they can on your dac report that guaranteed it will be hard to find employment road runner will run you months at a time leaving little time for home as a lease purchase program driver

Pros

Plenty of work

Cons

Right bad reports on dac

Was this review helpful?

Work and bust your a** to make the auction and dealers happy while you are understaffed to meet what is expected and get no recognition.

Dispatch Manager (Former Employee) - Cincinnati, OH - August 16, 2023

In a nutshell do whatever it takes to make the auctions and number 1 dealers happy, there's about 5 to 7 dealers at the top of the auctions list that you better get their cars to them!

Was this review helpful?

Rate your recent company

Share your experience to help others

Unorganized poor management bad operations

Local Truck Driver Owner Op Contract (Current Employee) - Decatur, GA - August 9, 2023

Highly stressful environment at beginning of shift. Have to wait for your trailer to be loaded dispatch has a bad attitude and is snappy. Forklift drivers will run you over, dock is poorly organized, sometimes you have to look for your freight. These people do not care for their drivers nor respect that you are an owner OP. Very unprofessional staff. This is not a good company to partnership with it actually is the worst of the worst. You have to work extremely hard to make a descent check their pay is very low for the amount and time and hustle you have to put in.

Pros

None

Cons

Poor management, unorganized, unprofessional

Was this review helpful?

Great people

Owner/Operator (Former Employee) - Indianapolis, IN - August 1, 2023

Great office staff, unorganized at times, just not enough freight to make money, bad reputation with shippers, too much damaged freight, constantly losing customers

Was this review helpful?

Productive

N/A (Former Employee) - Shreveport, LA - August 1, 2023

Really don’t know just trying to see the reviews about the company very interested in coming aboard and hoping the team would like some great information

Was this review helpful?

Life threatening

Operations Assistant (Former Employee) - Coon Rapids, MN - July 30, 2023

What is the best part of working at the company?The drivers who work as ICs that drove daily routes.What is the most stressful part about working at the company?Lack of help from anyone higher upWhat is the work environment and culture like at the company?Paperclips thrown at you. Complaints to superiors for help with personal matters resulting from employment there, and no help. HR in WI refused to return calls or emails.

Was this review helpful?

Toxic

O/O Driver (Current Employee) - Bolingbrook, IL - July 27, 2023

Honestly between taking me a total of 3 months to finally get onboard, recruiter NEVER calling me back with updates, constantly having to call in to maybe talk to someone who can possibly help, and super entitled dispatchers that love brushing you off, and or acting as if you are such a disturbance to them I’m just not sure there’s much reason to come here. Everything seems very disorganized and the pay is pretty subpar. They’re better companies to drive for to say the least.

Was this review helpful?

Jobs at Roadrunner

it was conveniate with my life style

Dispatcher/Driver Manager (Current Employee) - Kenosha, WI - July 24, 2023

really have nothing to say everything was very good until they came up to us at the last minute and told all of us they were shuting down the terminal leaving us with a choice to drive an hour and a half each way every day to work

Was this review helpful?

Great place to work!

Customer Service (Current Employee) - Akron, OH - June 28, 2023

I love helping customers and I see big changes within the company. I am excited to see what is next! I get joy when I am able to resolve a customer inquiry with little ease. In addition this is a remote work environment that allows for work-life balance. Great place to work!

Was this review helpful?

Nice place to work

Owner/Operator (Former Employee) - Atlanta, GA - June 28, 2023

You can make money if you are teams but solo not that much. They keep you moving wherever you are. 99% drop and hook, no appointment needed for pickup.

Was this review helpful?

No words

Owner/Operator (Former Employee) - Chicago, IL - June 25, 2023

All I can say is sometimes you have to take a chance if you don’t believe the reviews and balance the good from the bad. When you see that it is not working out don’t waste time to leave.

Was this review helpful?

Shoestring Budget

Fleet Maintenance Supervisor (Current Employee) - Atlanta, GA - June 7, 2023

The company is good in terms of being able to create and innovate. There isn't a set of rules to go by in this department, so your free to be as innovative as possible to get the job done. The downfall is that they don't have the budget of higher level transportation companies.

Was this review helpful?

Bondness with your coworkers

SeedCorp Volunter (Former Employee) - Albuquerque, NM - May 27, 2023

What is the best part of working at the company?Coworkers are amazing. Appreciation and blessings what we haveWorking servicing the needs of the community What is the most stressful part about working at the company?Cold weather elements. Working outside in the cold but you know it has to be done.people still need usWhat is the work environment and culture like at the company?Supportive. Since it's a small team would count on one another to make it strong What is a typical day like for you at the company?Getting things ready for an event Data entry

Was this review helpful?

This place is a scam. They pretend like their separate business .It's all setup to scam you. Beware drivers!!!!!

Driver (Former Employee) - Humble, TX - May 16, 2023

What is the best part of working at the company?At first I was able to to create my own lanes, which made it possible to see my kids but they would give loads to over drivers to force you to take loads that no one wants. What is the most stressful part about working at the company?The constant increase on your lease agreement . It was always so reason they want to take more money from you. It got to the point where it was more money in being an company driver.What is the work environment and culture like at the company?I was an owner Operator so it was a independent culture What is a typical day like for you at the company?Pretrip your truck, book your load deliver and repeat.

Was this review helpful?

Fun workplace

Picker/Packer (Former Employee) - Columbus, OH - May 4, 2023

Fun place to work. Flexible schedule. Weekends are fun to work. Not a lot of growth but fun place to work. Manager and lead were great people the time I worked.

Was this review helpful?

Toxic

Pricing (Former Employee) - South Milwaukee, WI - April 18, 2023

This used to be a decent place to work for. But after they were bought out and made a private company again, things just kept going downhill. New executive management doesn't seem to really know much about the transportation industry. They stopped caring for or listening to the employees who had been there years. Many upper management employees had left the company in a short period of time...what does that say?

Was this review helpful?

Not recommend for people who are looking for a career!

Transportation Specialist/Driver (Former Employee) - Commerce, CA - April 13, 2023

What is the best part of working at the company?There is no best part, pay is pitiful; only good thing is it’s terminal to terminalWhat is the most stressful part about working at the company?The most stressful part is dealing with upper management, also on weekends there’s only one dispatcher to handle calls from the drivers, you can be on hold for over an hour including emergency breakdowns! They promise you the world but don’t deliver; they’ll switch up in the middle of your contract; they’ll put you out of service when it’s their fault; you can’t get a load when you are placed OOS!What is the work environment and culture like at the company?Dallas was the only decent terminal I experienced; the Atlanta terminal is a dump with nothing for the drivers but a shower!What is a typical day like for you at the company?A typical day is an unpleasant one!

Was this review helpful?

Stay away from this place

Independent Contractor (Former Employee) - Charlotte, NC - March 30, 2023

What is the best part of working at the company?There really isn't anything good about working at this place What is the most stressful part about working at the company?The most stressful part is coming to work everyday What is the work environment and culture like at the company?Work environment bad. Terminal Manager has a nasty attitude and dispatchers don't know how to do their jobs. They constantly change the pay to keep drivers in the losing endWhat is a typical day like for you at the company?A typical day is you coming in and being mad because someone has you doing something crazy

Was this review helpful?