With my 1st year anniversary approaching at Rockwood, I have been pushed to grow in the most positive way. This is a fast paced environment that at times, can be challenging, but gives you the opportunity to prosper and develop as a professional. Everyone around you is working towards the same goal and there is never a dull moment. I was hired to be a Customer Service Representative where I was faced with a bag full of challenges - how to effectively handle irate customers, field complaints in a friendly manner, and find the best possible solutions to a customer's concern. I was then given the opportunity to transition into another role as a Scheduling Specialist, where I work closely with our Field Design Consultants and customers that need a consultation to start their home project.
Overall, I cannot imagine working for a better company. My coworkers, the supervisors, and CEO are all good-hearted people, which truly makes it easier to come in and get the day started. I am eager to see what this next year brings for myself, and for the company!
Free lunches for company meetings!
Can be seen as an overall "Pro". We are growing, so is the work load.