Customer Service excellence is a requirement.
A typical at work involved taking and handling customer calls to address issues of concern and assist in providing resolution in a timely fashion.
In the job of claims, what I continued to learn was not to leave any rock unturned. There are always deeper issues / information to arrive at a fair and equitable settlement.
I enjoyed my co-workers. - more ... We worked well together as a team to get the necessary project at hand completed as timely as possible.
The hardest part of the job as a claims analyst were the times when no matter how hard I worked to meet customers expectations, they all were no ... - less
ProsClose to home so I could eat at home, saving money!