Ross Dress For Less
66
3.5
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Ross Dress For Less Employee Reviews in Ashburn, VA
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3.0
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Fun place to work but management was terrible
Cash Office Associate/Customer Service (Former Employee) - Ashburn, VA - January 23, 2013
I would come in and count the drawers from the previous night. Order money for the week. Count the safe and do deposits. I also did product replenishment and inventory loss prevention. Recovery was done at the end of every night and the store cleaned before anyone could leave. The management was not organized and many times we were short handed due to people calling in and no one coming in to replace them. Co-workers didnt like the job but we loved each other. The most enjoyable was the customer service counter. I got to work with the best we had there and help implement new Operation procedures.
Pros
great breaks
Cons
terrible management
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19 reviews close to Ashburn, VA
3.0
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Good Place to Make Extra Money
Cashier and Sales Floor Clerk (Former Employee) - Fairfax, VA - March 24, 2020
It's a good place to work if you're trying to make extra money. It's a little bit tedious and exhausting at times. Other than that I had a good experience there.
1.0
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Not a great place to work.
Operations Manager (Former Employee) - Fairfax and 3rd - March 19, 2020
Did not enjoy my time at Ross.
I felt like I was playing a real life version of "survivor"
outwit, out smart , outlast your opponents.
Store manager would pit managers against each other as well as supervisors. Always felt off balance. Nobody trusted each other.
District manager had favorites, offered zero leadership or guidance.
I felt bad for the line level employees, we would schedule them 31 hours only to avoid giving them benefits.
zero praise ever given, but make a mistake and they would make a point to call people out on the mistake in front of others.
Bought my closing shift doughnuts one evening to show my appreciation for exceeding our daily sales goals and was scolded by the store manager a few days later. "if you treat them nice and buy them things they will expect it"
I used my own money!
Hands down worst retail management job I ever had.
I felt like I was playing a real life version of "survivor"
outwit, out smart , outlast your opponents.
Store manager would pit managers against each other as well as supervisors. Always felt off balance. Nobody trusted each other.
District manager had favorites, offered zero leadership or guidance.
I felt bad for the line level employees, we would schedule them 31 hours only to avoid giving them benefits.
zero praise ever given, but make a mistake and they would make a point to call people out on the mistake in front of others.
Bought my closing shift doughnuts one evening to show my appreciation for exceeding our daily sales goals and was scolded by the store manager a few days later. "if you treat them nice and buy them things they will expect it"
I used my own money!
Hands down worst retail management job I ever had.
3.0
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Compensation/Benefits
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Job Culture
Well organized business structure.
Assistant Store Manager (Former Employee) - Gaithersburg, MD - February 22, 2020
Ross is very structured. Most days are the same with the exception of weekends.The store had a strong, knowledgeable managment team. The staff was multi-cultural, and diverse. Managing associate turnover was the most difficult part of working there. Associated development was the most enjoyable part of the job.
3.0
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It was ok
Cash Office Associate (Former Employee) - Falls Church, VA - February 20, 2020
only worked here for 6 months as this was a second job for early morning hours of 5:30 am-8 am. They worked around my schedule which was good as I had a full time job already.
5.0
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Over all i am willing to keep working at ross but the schedule is just difficult to keep up with my responsibilities with my family
Area Supervisor / Manager on Duty (Current Employee) - Leesburg, VA - February 12, 2020
If you have a good customer service experience and willing to embrace the difference between other nationalities working at ross is a perfect fit. Everyone works as a team.
4.0
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It was a good entry level job
Cashier// Feb (Former Employee) - Montgomery village - January 15, 2020
I started off being a cashier then quickly moved up to being sps, loss prevention security. I liked being a cashier better because it was more hands on and had constant work.
3.0
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Training employees with patience
Assistant Manager (Former Employee) - Silver Spring, MD - December 25, 2019
Environment of the managers to be more patience with new employees and customers while shopping at their store. By answering their not to be in a hurry
Pros
Paid employees more money
4.0
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Na
Ross Associate (Former Employee) - Sterling, VA - December 21, 2019
Ross was a very fresh and exciting place to work. Everyone was so friendly and helpful. I would fully recommend getting a job here. Managament was always helpful as well.
5.0
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All good no bad
Loss Prevention Lead (Current Employee) - Silver Spring, MD - December 19, 2019
Fast paste maintaing safe and secure environment. Developing great team and partnership. Mitigating theft and frauds and minimizing operations shortage.
3.0
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Typical day
Area Supervisor/Manager (Former Employee) - Leesburg, VA - November 17, 2019
A typical day consistent with store oversight, projects geared towards what's upcoming for the season,customer service etc...Also handling incoming freight
1.0
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Management is horrible and show favoritism
Cashier/Customer Service (Current Employee) - Rockville, MD - October 18, 2019
If I could give this company zero stars, I would. The managers don't know how to communicate with each other and they also make up their own rules instead of following the employee handbook. They schedule 3 cashiers during busy hours during the week, knowing that the line would eventually get long, while they do nothing but sit in the office. Over work you but do not want to pay you more money. Also no opportunities to move up in the company. They show favoritism to certain employees, meaning some rules do not apply to them only to others. Some employees can take longer breaks, but they will time other employees or give them different rules. Management also does not give enough hours, they ask other employees to stay longer, they also give other employees almost 30 hours even though they were part-time (meaning 20-25 hours). While I would get low hours, or managers taking me off the schedule without notifying me. If the managers have a problem with you, they will take hours away. Work experience here and with the company as a whole, is horrible. I would not suggest working here to anyone.
Pros
None
Cons
Management, low pay, stressful workdays, rude customers, rude coworkers
3.0
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simple and easy going job
Loss Prevention specialist (Former Employee) - Silver Spring, MD - October 9, 2019
working at ross as a loss prevention specialist was like being a Walmart greeter. I just said hi and bye to people and occasionally checked for stolen items.
5.0
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Ross review summary
Sps Loss Prevention (Current Employee) - Falls Church, VA - September 9, 2019
Very great company to work for, nice benefits & health insurance. Really great team of organised individuals seeking to be successful in life.Location is a very nice part of Virginia.
4.0
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It's not bad
Retail Sales Associate (Current Employee) - Gaithersburg, MD - August 20, 2019
Management is not that great, but they work around my schedule. The store gets really busy, especially on Tuesdays. They are flexible with working hours.
2.0
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Fun place
prompt and efficient customer service (Former Employee) - Falls Church, VA - July 30, 2019
It is a very good place to work, they have a lot of good employees. Most of the time you do not have enough people to work with. You have to do a lot of work.
4.0
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it was a nice place to work
Customer Service and cashier Associate (Current Employee) - Manassas, VA - July 5, 2019
It was really a good place to work i felt save there but the management wasn't that good. I worked there more then 3 year but after awhile i felt like it wasn't good enough for my courier
5.0
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Fun company for retail work
Sales Associate (Current Employee) - Fairfax, VA - May 21, 2019
Just a retail job but a fun environment. Fast paced and always something to do, so the day goes quickly. Ross also has a lot of programs and scholarships available to its employees, as well as running charity drives throughout the year.
4.0
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Fun but stressful
Cashier (Former Employee) - Silver Spring, MD - May 10, 2019
The managers sometimes over work you and require you to stay because they are usually understaffed. Need a better system with their front end, there's usually never enough cashiers when needed.
1.0
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Bad management
Retail Sales Associate (Former Employee) - Chantilly, VA - April 20, 2019
I worked there only for a few weeks because they're computers had some kind of problem and kicked a bunch of people out of the system, taking away hours scheduled, access codes, and discount codes from all affected. I waited weeks to be put back in but they never fixed it. Before that still the management to very weird. They were nice but everything was up in the air and TBD all the time. I was never sure of anything until the moment it was relevant so I couldn't prepare for anything.
Pros
Nice people, fast hiring process
Cons
Poor management, inconsistent scheduling, no communication
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Overall rating
3.5
Based on 12,921 reviews
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11.3K
Ratings by category
| 3.4 | Work/Life Balance | |
| 2.9 | Compensation/Benefits | |
| 3.1 | Job Security/Advancement | |
| 3.2 | Management | |
| 3.3 | Culture |
Diversity score
67
out of 100
Comparably
Diversity Score
TOP50%
In the Top 50% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at Ross Dress For Less.
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- How old do you have to be to start working at Ross? Do you need experience?52 people answered
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