Ross Dress For Less Employee Reviews in Ashburn, VA
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Found 1 review matching the search with 19 related reviews.
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Cash Office Associate/Customer Service (Former Employee) - Ashburn, VA - January 23, 2013
I would come in and count the drawers from the previous night. Order money for the week. Count the safe and do deposits. I also did product replenishment and inventory loss prevention. Recovery was done at the end of every night and the store cleaned before anyone could leave. The management was not organized and many times we were short handed due to people calling in and no one coming in to replace them. Co-workers didnt like the job but we loved each other. The most enjoyable was the customer service counter. I got to work with the best we had there and help implement new Operation procedures.
Pros
great breaks
Cons
terrible management
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in Ashburn, VA
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19 reviews close to Ashburn, VA
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Sales Associate (Former Employee) - Burke, VA - February 27, 2021
Ross is the place to work when you to decide whether on being homeless or working a customer service job. Ross is mainly terrible because of the type of crowd it attracts. Customers/clientele is just horrible and the pay is too little. The location where I worked at is Burke and the managers spineless and played favorites. There wasnt any good training and the managers gave whoever was new the most titillating and time-consuming tasks on the sales floor while having to be the only one who rings up customers and then the management complains about you never being able to finish before closing even when they know that they make it difficult. Ross is just a bad first job and it’s another mediocre craptastic place to work if you’ve been working in customer service and you know the drill. Pay is not worth the headache.
Pros
Verizon benefits, discounts
Cons
Management, clientele, pay
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Security (Former Employee) - Silver Spring, MD - February 15, 2021
This place is good to start out at because it's a good environment but sometimes the work can get tuff but was worth it cuz pay a bonus for catching someone stealing.
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Store loss prevention (Current Employee) - Manassas, VA - February 9, 2021
Tienen favoritismo y los managers no saben manejar nada
Pros
Descuento
Cons
No hay horas garantizadas
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Sales Associate (Former Employee) - Gaithersburg, MD - January 19, 2021
It was a great job, but there is no set schedule, so hard to plan outside of work activities. The coworkers were awewome, but definitely needed more of them. Understaffing was a big issue. Management was very understanding and worked with me. I would reccomend Ross if you dont mind a chqnging achedule qnd not a lot of pay
Pros
Great coworkers, flexible schedule
Cons
Erratic schedule, understaffed
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Customer Service Representative (Former Employee) - Manassas, VA - July 8, 2020
Management acts like their still in highschool. They allow employees to threaten other employees. Join in on gossip. Talk on phones to boyfriend's all night instead of helping close the store. Manassas Ross has the worst inexperienced managers. I wouldn't even go back to shop after what I have seen.
Cons
No respect for employees
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Cashier and Sales Floor Clerk (Former Employee) - Fairfax, VA - March 24, 2020
It's a good place to work if you're trying to make extra money. It's a little bit tedious and exhausting at times. Other than that I had a good experience there.
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Operations Manager (Former Employee) - Fairfax and 3rd - March 19, 2020
Did not enjoy my time at Ross.
I felt like I was playing a real life version of "survivor"
outwit, out smart , outlast your opponents.
Store manager would pit managers against each other as well as supervisors. Always felt off balance. Nobody trusted each other.
District manager had favorites, offered zero leadership or guidance.
I felt bad for the line level employees, we would schedule them 31 hours only to avoid giving them benefits.
zero praise ever given, but make a mistake and they would make a point to call people out on the mistake in front of others.
Bought my closing shift doughnuts one evening to show my appreciation for exceeding our daily sales goals and was scolded by the store manager a few days later. "if you treat them nice and buy them things they will expect it"
I used my own money!
Hands down worst retail management job I ever had.
I felt like I was playing a real life version of "survivor"
outwit, out smart , outlast your opponents.
Store manager would pit managers against each other as well as supervisors. Always felt off balance. Nobody trusted each other.
District manager had favorites, offered zero leadership or guidance.
I felt bad for the line level employees, we would schedule them 31 hours only to avoid giving them benefits.
zero praise ever given, but make a mistake and they would make a point to call people out on the mistake in front of others.
Bought my closing shift doughnuts one evening to show my appreciation for exceeding our daily sales goals and was scolded by the store manager a few days later. "if you treat them nice and buy them things they will expect it"
I used my own money!
Hands down worst retail management job I ever had.
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Compensation/Benefits
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Management
Job Culture
Assistant Store Manager (Former Employee) - Gaithersburg, MD - February 22, 2020
Ross is very structured. Most days are the same with the exception of weekends.The store had a strong, knowledgeable managment team. The staff was multi-cultural, and diverse. Managing associate turnover was the most difficult part of working there. Associated development was the most enjoyable part of the job.
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Cash Office Associate (Former Employee) - Falls Church, VA - February 20, 2020
only worked here for 6 months as this was a second job for early morning hours of 5:30 am-8 am. They worked around my schedule which was good as I had a full time job already.
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Area Supervisor / Manager on Duty (Current Employee) - Leesburg, VA - February 12, 2020
If you have a good customer service experience and willing to embrace the difference between other nationalities working at ross is a perfect fit. Everyone works as a team.
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Cashier// Feb (Former Employee) - Montgomery village - January 15, 2020
I started off being a cashier then quickly moved up to being sps, loss prevention security. I liked being a cashier better because it was more hands on and had constant work.
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Assistant Manager (Former Employee) - Silver Spring, MD - December 25, 2019
Environment of the managers to be more patience with new employees and customers while shopping at their store. By answering their not to be in a hurry
Pros
Paid employees more money
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Ross Associate (Former Employee) - Sterling, VA - December 21, 2019
Ross was a very fresh and exciting place to work. Everyone was so friendly and helpful. I would fully recommend getting a job here. Managament was always helpful as well.
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Loss Prevention Lead (Current Employee) - Silver Spring, MD - December 19, 2019
Fast paste maintaing safe and secure environment. Developing great team and partnership. Mitigating theft and frauds and minimizing operations shortage.
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Area Supervisor/Manager (Former Employee) - Leesburg, VA - November 17, 2019
A typical day consistent with store oversight, projects geared towards what's upcoming for the season,customer service etc...Also handling incoming freight
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Cashier/Customer Service (Current Employee) - Rockville, MD - October 18, 2019
If I could give this company zero stars, I would. The managers don't know how to communicate with each other and they also make up their own rules instead of following the employee handbook. They schedule 3 cashiers during busy hours during the week, knowing that the line would eventually get long, while they do nothing but sit in the office. Over work you but do not want to pay you more money. Also no opportunities to move up in the company. They show favoritism to certain employees, meaning some rules do not apply to them only to others. Some employees can take longer breaks, but they will time other employees or give them different rules. Management also does not give enough hours, they ask other employees to stay longer, they also give other employees almost 30 hours even though they were part-time (meaning 20-25 hours). While I would get low hours, or managers taking me off the schedule without notifying me. If the managers have a problem with you, they will take hours away. Work experience here and with the company as a whole, is horrible. I would not suggest working here to anyone.
Pros
None
Cons
Management, low pay, stressful workdays, rude customers, rude coworkers
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Loss Prevention specialist (Former Employee) - Silver Spring, MD - October 9, 2019
working at ross as a loss prevention specialist was like being a Walmart greeter. I just said hi and bye to people and occasionally checked for stolen items.
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Sps Loss Prevention (Current Employee) - Falls Church, VA - September 9, 2019
Very great company to work for, nice benefits & health insurance. Really great team of organised individuals seeking to be successful in life.Location is a very nice part of Virginia.
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Retail Sales Associate (Current Employee) - Gaithersburg, MD - August 20, 2019
Management is not that great, but they work around my schedule. The store gets really busy, especially on Tuesdays. They are flexible with working hours.
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