Questions and Answers about Roto-Rooter Plumbing & Drain Service

Here's what people have asked and answered about working for and interviewing at Roto-Rooter Plumbing & Drain Service.

View all 32 questions about Roto-Rooter Plumbing & Drain Service

What is the work environment and culture like at Roto-Rooter Plumbing & Drain Service?

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As a previous employee for the farmingdale location working as a water technicion i can honestly say i dont reccomend anyone to work for this branch. As a employee not only can your hourly pay rate change weekly depending on how the company does, everyday you are not guranteed work. If the sales people can luckily sell a overpriced job than maybe you can go on a job while others stay at the shop sweeping for 5 hours waiting for a job to book. The first month you will train at 15 a hr than once you get a phone and comission starts your hourly will change to 11 a hr and go up depending on how many jobs your boss puts you on. If he likes you. To make it even better make sure to write down all the hóurs you work because for some reason a common WEEKLY OVERLOOK happens so every week your check may be missing a few 0's

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If you have honor and like to be honest don’t bother. It’s a culture of ripping customers off with sales tactics . If you don’t like being dishonest and are not cutthroat then this job is for you. Anyone saying they made money at roto is a crook. No other way to make money there but to be a lowlife

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The guys who said it is cut throat are telling the truth. Ive worked for a couple of branches. My first branch was five star all the way around. I now work at the biggest branch there is. The upper management is lazy anything they dont have to do they wont. They will lie to you and make promises they wont keep. When corporate comes down on them for something they drop the hammer on the employees even going as far as to say in a meeting if we drive to a house and dont sell a job we are stealing from the company because they pay is mileage.
If you can get a van and get into a good corporate branch or franchise that provides vans then its a good place to work. If not youll be schmoozed into getting out in the field and then lost in the woodwork like everyone else. The plumbers and techs help each other as best we can. Management well to be nice they are lazy and useless at best when you need something and dont expect to hear you did a good job. But the slightest mess up and done for. So yes roto has its good and its bads but so do most places. Keep your nose to the grind and dont expect to get a good noodle award all the time and be good at managing yourself and time and you can make 100k a year there. If you cant do any of those dont take on the expense of a van and tools because theyll find another warm body to fill your shoes because as one manager put it techs and plumbers are expendable.

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Very fast paced in the office and challenging on the road.

Answered - Assistant Division Manager/Office Manager (Former Employee) - Levittown, PA

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The plumbing and drain service was the best while i worked for the company they rarely received complaints.

Answered - Customer Service Representative/Dispatcher (Former Employee) - San Leandro, CA

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Clean and professional

Answered - Programmer (Current Employee) - Cincinnati, OH

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Very supportive co-workers and senior management. We're busy but we work well together. The culture is balanced and people are friendly and helpful to one another.

Answered - Director of Public Relations (Current Employee) - Cincinnati, OH corporate headquarters

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Frenetic, texts among the team to scare more people into buying.

Answered - Field Sales Representative (Former Employee) - Indianapolis, IN

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Fun, fast paced

Answered - Plumber (Former Employee) - Palm Springs, CA

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Drive around all day trying to make money. No work, no money. Gas money comes out of your pocket.

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