No protection for those offering services through Rover
Dog Sitter (Current Employee) – Philadelphia, PA – October 26, 2018
Everything seemed pretty great about the gig, aside from the large cut they take from your client's payments. Work is very hard to get in the beginning, too.
The breaking point for me was my first (and last) experience taking care of a dog through Rover. During the meet and greet I had with the owner, I noticed the dog was really itchy and had some spots where he was missing hair. I addressed this with the owner and she said he "had a skin condition", and being from Colorado, I didn't think anything otherwise; so I proceeded with the arrangement.
Almost $200 later, turns out the dog had fleas and I brought them home, where both my dog and cat became infected. A friend of mine watched my dog before we identified the problem as well, and her cat has also since been affected.
Upon contacting Rover, I basically got a "well, we don't cover for that" and they added $30 in credits to my account, which I guess would cover a walk or two--but I don't use the site for services anymore, I only offer them.
It can be a great way to earn extra income on the side, but be aware that if anything goes wrong, there is little to no protection from the company for you and your pets at home.
No insurance or protection offered from the company to you or your pets.