BEST job in Eugene / Springfield area.
Supervisor, Customer Service (Current Employee) – Springfield, OR – December 1, 2017
Where else can you walk into a position, hired off the street with sometimes no previous skills in this type of workplace (some of our best Customer Service agents came from the fast food industry), get to go through a month of training (REAL training in a classroom environment led by a real trainer, not a video), before you ever take your first call?
Average starting wage runs about $35K+ annully, when you hit your incentive. Opportunity for MUCH MORE in direct sales department.
It is a call center; so yes, every day is not a picnic. Most days are truly awesome, but we all get that one phone call or escalation...but like I said, it is a call center.
Management is pretty awesome. Perfect? No, who is? But it is not for a lack of trying.
This place is so employee-centric it is unreal at times. They (everyone from CEO, VP's and on down the line) ask for your opinions on how to make it a better place for you to work, actually listen, then do their very best to support the wishes of the employees.
Although the on the phone work may not be for everyone, there are off phone roles that you can promote to; just show up, do your job, and be positive. In a very short time you can find your niche.
It is a vacation company, so if you are a Debbie Downer or a Negative Ned, no need to apply. You won't last long here.
Awesome people working in a tough environment who become your extended family.
Hurricanes and Itinerary changes; both beyond our control, but make for a tough week.