Royal United Mortgage Employee Reviews

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5.0
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Great people, fantastic training program
FINANCIAL ADVISOR (Former Employee) –  Mason, OHAugust 1, 2018
Great management, co-workers and atmosphere. They hook you up with a gym membership at the best gym in the area. As long as you are doing the job you get to choose your own work schedule.
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5.0
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Worked as an apprentice
Loan apprentice (Former Employee) –  Cincinnati, OHJune 19, 2018
I liked working out of the Cincinnati office. It was really welcoming and individually driven. The MLO test is incredibly difficult. The book and website do not accurately prepare you for the test.
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3.0
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Great place to start a career in the mortgage business
Licensed Mortgage Loan Advisor (Former Employee) –  Mason, OhioApril 18, 2018
Training and used of technology for efficiency and to expedite the process is excellent. This company trains you to be far better than the competition.

No belief in work life balance in the office. Start making calls as early as 6:30AM and sometimes didn't leave until 11PM. Schedule created for you based on your production or lack of. Worked every weekend and holiday (besides Christmas/Thanksgiving and New Year's). 6 to 7day work week and given a hard time when you ask for a day off.

Stressful office environment full of unprofessional,inappropriate and uncomfortable comments and conversation. High turnover.
Pros
Training
Cons
Work life balance and boys club, locker room type atmosphere
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1.0
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stressful
Loan Specialist (Former Employee) –  Indianapolis, INApril 17, 2018
negative emails
negative impromptu meetings
rude and disrespectful sales team
have to be in the in-crowd.
a lot of people hate their job but to lazy to get a new one
Pros
gym membership
Cons
hours
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3.0
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Dishonest Company
Loan Advisor (Former Employee) –  Indianapolis, INApril 10, 2018
It's a good place to get licensing. That's about it. Same lies told to every new hire by multiple people- hard to believe it's not intentional.

Your success depends largely on the manager you get.

They will pressure you to give them glowing reviews on here and glassdoor before you know any better.
Pros
Money potential
Cons
Til you learn they underpay and over stress you
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5.0
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It was enjoyable
Loan Apprentice (Former Employee) –  Schaumburg, ILMarch 21, 2018
I enjoyed working there. Everyone is cool, and it is fun talking with people over the phone. I dont want to write this review though, you guys are making me....
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3.0
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#'s are important.
High pressure phone sales (Current Employee) –  USAMarch 14, 2018
Start at 7 or 10. Make outbound calls all day long to leads new to 3 months old. 400-500 per day. Call center environment. High pressure phone sales.
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3.0
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Get ready to dial the phone 500+ times a day!
Sales Associate (Former Employee) –  Indianapolis, INFebruary 18, 2018
Lots and lots of dialing people who usually aren't expecting you. Tons of competition for every lead with dozens of other companies. Takes a long time to make decent money too.
Pros
Occasional free food
Cons
Tons of pressure to perform, poor pay for first 6 months, family health benefits
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4.0
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Great place to work
Loan Processor (Current Employee) –  Indianapolis, INDecember 6, 2017
The atmosphere is great. Everyone is very friendly and easy to get along with. Everyone here is willing to help whenever needed. The pay is good and you can bonus weekly. I never wake up and dread coming to work here. The people make this job fun.
Pros
lunch is provided quite often. weekly bonus opprotunities
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5.0
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You will get out of what you are willing to put in.
UNDERWRITER (Current Employee) –  INDIANAPOLISDecember 6, 2017
Great place to work. You will always have opportunity to move and advance if you are willing to put in the work. You have to understand the pace is fast, and you will always have things to do, but the management team provides training to help get all your underwriting certifications and reward you with salary bumps with each certification you achieve.

Sometimes have some long days around a few peak times in the month, but allows a work at home day each week to help offset.
Pros
Advancement opportunities, Bonus offerred, Fast paced
Cons
In peak periods of business you do have to put more time in
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4.0
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Good work environment
Loan Advisor/Loan Processor (Former Employee) –  Indianapolis, INNovember 13, 2017
Competitive environment, but they tried to keep it fun.

As a processor, the compensation wasn't as high as some other places.

The insurance for family is a little pricy compared to other employers.
Pros
Fun Environment and teamwork
Cons
Benefits for family are not competitively priced
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4.0
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Fun Place to Work
Seasonal Mortgage Loan Advisor (Former Employee) –  Schaumburg, ILNovember 4, 2017
awesome entry level place to gain some serious sales experience and make some good money! Upper management is fun and nice. They have great training and elp you as much as you can to pass your real estate test.
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3.0
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Good if you like making 500+ phone calls a day
Loan Advisor (Former Employee) –  Indianapolis, INOctober 23, 2017
99.9% of your day is spent dialing new leads. Don't be fooled people are not "expecting you to call" most lead sources provided are junk and a waste of time.
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4.0
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Great people, stressful job
Mortgage Loan Officer (Former Employee) –  Indianapolis, INSeptember 27, 2017
Cold calling leads. Be ready to dial the phone. A lot. 300+ times a day. Management provides excellent resources to help you succeed, but it does also have some luck to it.
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4.0
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Competitive Call Center
LOAN ADVISOR (Current Employee) –  Schaumburg, ILSeptember 16, 2017
Open, call center environment. High pressure sales, results based.

You have to get federally licensed, it's not an easy test. Then you have to get licensed in each individual state, usually 5 states per LA. RUM covers a portion of these costs but you'll end up paying for some of it through payroll deductions.

Every day you sit at your desk and dial endlessly. It's nice that RUM provides all the leads, but it can be frustrating when you dial 600 times and still don't find someone to talk to. Even when you get someone on the phone, they may still say no.

RUM provides all the training necessary to succeed, but at the end of the day you're responsible for your own success. Pay is based on how much you sell. Commission kind of sucks.
Pros
good benefits, good company cares about employees/wellness, community service
Cons
poor commission, crazy hours, extreme pressure, sitting at a desk all day
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4.0
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Very stressful but they reward results
Loan Advisor (Former Employee) –  Indianapolis, INSeptember 12, 2017
Very stressful work environment. Very results oriented. That being said, if you enjoy sales, the pay can be very good. There are some very good managers. The training is excellent. However, if you do not like talking on the phone or like sales this is not the place for you.
Pros
Training, Management
Cons
stress level
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5.0
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Great place to work!!
Mortgage Loan Originator (Former Employee) –  Indianapolis, INAugust 12, 2017
An excellent opportunity! Your attitude and desire to succeed will determine your pay check. There is a lot of money to be made if your willing to work hard!
Pros
to many!
Cons
none!
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4.0
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Fun place to work at and make monry
Senior Loan Advisor (Former Employee) –  Indianapolis, INJune 26, 2017
I was a licensed loan officer at this job. This is a wonderful place to work at which includes options to become a part owner if you so desire. Compensation was competitive and they strive to make you better at the job.
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4.0
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Competitve
AVP (Former Employee) –  Indianapolis, INJune 20, 2017
You earn what you put into your work. Every person has the same opportunities provided to them.
Constantly adapting and finding more efficient ways to do business
Good people in leadership roles
Lots of phone calls and late nights
Pros
Advancement Opportunites
Cons
Long Work Week
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5.0
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Great place to work
Director of Recruiting and Training (Former Employee) –  Indianapolis, INJune 10, 2017
Excellent company to start your career with. Lots of growth potential, fast paced fun environment. If you are considering joining the mortgage business this is a great place to go
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Overall rating

3.7
Based on 44 reviews
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2.9Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.4Management
3.4Culture